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“Great Stay”

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Best Western Plus Inn At The Vines
Ranked #10 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Bondurant, Iowa
2 reviews
“Great Stay”
Reviewed July 17, 2013

We had a great stay at the Vines. The hotel staff was wonderful and helped us out with all of our questions ... winery recommendations, restaurant recommendations, directions. Breakfast at Denny's was convenient and very good. We will be staying again when we return to Napa Valley.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, July 23, 2013
I am very glad you enjoyed your stay. We strive to be very knowledgable on everything there is to do in the Napa Valley. See you on your next visit to Napa.
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718 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • Dutch first
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English first
Pittsburg,Ca
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2013

We stayed for two nights to celebrate our anniversary in Napa. It was a very pleasant experience. First floor accommodations with a private patio was a plus. I was surprised to find that the "Breakfast rate", an extra $10.00 per night double occupany yielded $24.00 at Denny's . It would be a feather in their cap to advertise this on the website. My only complaint was a 14% tax per night I would of wanted to know this before reserving the room.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Faye U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, June 27, 2013
Happy anniversary and I am glad you enjoyed you stay. Looks like you booked thru Expedia and they should of advised you of the taxes of 14% as we do on our webites. I appoligize of any inconvenience this may have caused you. Hope to see you again on your next visit to the Napa Valley.
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San Francisco, California
Level 4 Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 24, 2013

I've never stayed at a Best Western before, but we decided to go on a last minute overnight trip and this was one of the few places available with a decent price and good reviews. This is a very basic, no frills older hotel, but it is clean and the room is very spacious. The bathroom was recently remodeled, and I appreciated that. We had no problems with check in and they gave us free breakfast coupons at the attached Denny's resturant.

The best part about it would be its proximity to everything Napa has to offer. Its a quick 3-5 minute drive to downtown Napa. Very close to the 29 highway. In a few minutes you would be passing through Yountville, St. Helena and Calistoga.

There is nothing negative I can say about this hotel. Its an older property and as long as you know that going into it, you shouldnt have any issues.

Room Tip: Ask for a room on the second floor or higher. Much quiter than the bottom floor.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank QBee10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, June 26, 2013
Thank you for your review. We are constanly upgrading our hotel. This year we have added a fitness center, guest laundry and business center. New carpet and furniture are being installed as we speak. Hope to see you the next time you are in Napa.
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Seattle, Washington
Level 6 Contributor
345 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed June 20, 2013

This hotel offered a good value and served as a good place to start a tour of the wine country from, however noisy guests above and next door made getting a good rest difficult. I have never encountered such poor sound insulation. I would stay here again only if I were in a top floor room. The adjoining Denny's was not an asset despite the free breakfasts included with the room. This has to be the worst run Denny's I have ever encountered.Slow and in attentiveness were the typical customer responses.see separate review of Denny's. I would suggest staying in St. Helena if you have multiple days in which to tour, then you can loop around hwy 29 to Silverado and back.

Room Tip: Lots of traffic on Hwy 29, so use Silverado as a bypass if you only have a short time. Good wineries...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank charlesodonnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, June 26, 2013
Thank you for your review. I am sorry about the noisy guest and slow service at Dennys as this is not normal. We strive to give the best value in Napa and I hope you give us another chance the next time you are in Napa.
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Santa Rosa, California
Level 5 Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 12, 2013

Very nice staff! We used our Best Western Rewards points to obtain a free night's stay. They upgraded us to a two story suite! Very special. Room was spotless and everything was in perfect working order. The entire facility is well maintained and safe. While we were on a busy highway through town, there was no noise in our room. A substantial breakfast is provided at the Denny's adjacent to the hotel. Across the street is ample shopping, and there is a Starbucks nearby. We will stay here again.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, June 13, 2013
We are glad you enjoyed your stay and we were able to upgrade you to the suite. The perks of being a BW Rewards member.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
113 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 10, 2013

In looking online for hotels in the Napa area for an upcoming business trip they all seemed quite pricey. This Best Western had resonable pricing and reading the positive reviews on Tripadvisor gave me confidence to try it out. I was not disappointed. Also my request to be placed in quieter area was fulfilled as my room was on second floor of the Merlot building.
The hotel has an old fashion feel to it but with charm. The room was clean and a good size with its nice wooden furniture and balcony. Everything was functional including tv with actual HD channels and climate control. WiFi was a bit erratic however. The bathroom was all good. The bed was comfortable and most importantly I hada great sleep.
I didn't have time to check local restaurants so having Denny's right there was convenient. The coupon for Denny's ensured a good breakfast.
Overall I was pleased with my choice and will return if back in the area.

Room Tip: Room on second floor of Merlot building are most quiet.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dagger_TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, June 13, 2013
We are glad you enjoyed your stay and will see you on your next visit to Napa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 3, 2013

We have stayed here twice in less than a year. It's clean, quiet, and the location is good. The Napa Valley is a beautiful area to visit and this hotel allows you to explore the area and enjoy a nice quiet place to sleep. This hotel has been recently updated and we found the rooms to be a nice size and always very clean. The fridge is a nice touch if you want to keep some food or beverages on hand.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank victoria2502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, June 13, 2013
We are glad you made a return visit to Napa and stayed with us again. We always enjoy visits from our neighbors from the north!
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Additional Information about Best Western Plus Inn At The Vines

Property: Best Western Plus Inn At The Vines
Address: 100 Soscol Ave, Napa, CA 94559-4010
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Napa
#10 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Inn At The Vines 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
Best Western Plus Inn At The Vines Napa, Napa Valley, CA

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