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“Dietary Restrictions”
Review of La Belle Epoque

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La Belle Epoque
Ranked #14 of 22 Napa B&B and Inns
Certificate of Excellence
Reviewed December 9, 2013 via mobile

A word of caution if you have dietary restrictions. I am highly allergic to eggs and oats and we were traveling with two vegetarians. When I made the reservation I talked to them about our restrictions and asked them to make accommodations which the gal said they were happy to do and that she was writing it in as we spoke. My daughter spoke to them the week of our stay and emailed them reminding and discussing our dietary needs. When we met the innkeeper he made the comment that he had a very special breakfast planned for us, so we thought that was a confirmation. At breakfast we were all served identical meals which consisted of an egg and a sausage. When we sent the respective mistakes back, we received either the sausage or the egg, mine came with a melon slice, theirs was just the egg. When the innkeeper came out and we expressed our surprise he chastised us for not telling him directly and went on for several minutes about how he's been to hundreds of inns all over the world and everybody knows you should always have those discussions directly with the innkeeper. My daughter was irritated and told him she imagined they would have better management since she both emailed and spoke to someone and he said that we shouldn't have made that mistake. Arrogance?

My daughter and I heard him later saying to my husband that he did see a note in the reservation but that clerk was gone... Gee, was that an apology?

So if you have dietary restrictions you'll want to be quite pointed and speak only to the innkeeper because apparently nobody else there is trustworthy.

The inn was beautiful and in easy walking to town. We had a room across the street from the main house where our two adult kids each had rooms. Ours was the Elizabeth room and it had coffee in the room along with complimentary port and sherry.

We are very laid back, easy going people and the inn was lovely. We were a little concerned because they told us only days before we came that they would be having an open house with all sorts of people coming through. They told us not to be concerned because people would not be allowed into our rooms. When we arrived around 5 pm the door was open to my sons room and people were allowed to roam in there. The gal said we couldn't check in and use that room yet because the event was going until 7pm. When we found the innkeeper he checked us in and we were allowed to shut and lock his room so it was fine. We all went to my room across the road until after 7, so it was fine.

A funny thing that might have really bothered someone was that the night of the event they served skewers of food and arrayed them stabbed into a melon. The next morning the piece of melon that was served with my sausage was clearly the same melon. We all chuckled over that...and I chose not to eat it.

  • Stayed: December 2013
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1  Thank calgalfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia534, Manager at La Belle Epoque, responded to this reviewResponded December 10, 2013

We do apologize for the lack of your requested breakfast. The chef did not have the instructions that you initially requested, which he does enjoy doing these. We thank you for your patience during the annual charity tour. The four hour tour does provide a nice donation to several local charities. I am happy you enjoyed your stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 - 175 of 489 reviews

Reviewed December 4, 2013

Charming space, nice location. Delicious breakfast. Very relaxing and enjoyable. Got to see most of the rooms with friends staying and all the rooms had some charm to spare. Outdoor spaces were well done and inviting.

Room Tip: Some rooms have an odd bathtub in the closet set up, I would advise against that set up.
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  • Stayed: October 2013, traveled as a couple
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Thank Wheatie715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013 via mobile

My husband & I stayed here for 3 nights on our honeymoon. Its a fantastic location, easily walkable to downtown. The manager and chef was friendly and an outstanding host. Breakfast was incredible every morning. Our room was very lovely & very clean. We would definitely stay again!

Stayed: December 2013, traveled as a couple
Thank Amandcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

Very nice/beautiful place to stay. We had the Gamay room, with jacuzzi, which we used. The jacuzzi turned on by itself about an hour after we were done, tried several times to push the button, until if finally shut off. Forgot to tell the owners before we left. We had a couples massage in the room, which was great. However, the B&B website said it was $200 for couples massage, but we were charged $270. Also, we booked through Expedia, and the price was advertised at one rate, but we were charged a higher rate. All the extras were great, sparkling wine and chocolate truffles in the room, the coffee/tea/snacks/fruit were nice. The room was quiet as there were only two rooms on this floor. Street noise was ok, seemed like a lot of traffic for such a residential area, but it was fine. Staff were very friendly. We enjoyed our stay.

  • Stayed: November 2013, traveled as a couple
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Thank ohtar2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

This was a surprise for my wife for our 25th wedding anniversary, I was a little nervous about staying in a B&B ( more of a hotel guy) but it was truly an awesome place, very relaxing, great breakfast delivered to our room, within walking distance to Main st. We stayed in Elizabeth's room, very Victorian with just a touch of the modern times, the whirlpool tub for two was quite nice. The staff was very friendly and answered any questions we had and would book any activity or reservation we needed. It was a great place to stay with memories to last another 25 years

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

La Belle Epoque was a great place to stay in Napa. The rooms were decorated beautifully and the breakfast food was fantastic. The staff was very friendly and welcoming. They were also very helpful as we planned our winery visits!

Stayed: November 2013, traveled as a couple
Thank Leslie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

Our first time visiting Napa and our first time at a bed and breakfast. La Belle Epoque lived up to all my expectations. There were chocolates and small treats in the main house. We stayed at a suite across the street which had it's own private entrance and patio. Inside our suite was a living area with microwave and refrigerator. There were 2 mini bottles of bubbly, some snacks, a coffee machine, and some port and sherry for a nightcap. The bed was super comfortable. I even thought of buying the sheets ($140 for a set). Beverly, Georgia, and Jaz were just delightful. It was great talking to them as well as the other guests. Overall, I would definitely stay here again!

Room Tip: Check the website for room details. Book as early as possible to get your room choice.
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  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Arlene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Belle Epoque

Address: 1386 Calistoga Ave, Napa, CA 94559-2552
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #14 of 22 B&Bs / Inns in Napa
Price Range: $254 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Belle Epoque 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
For over a century this stunning Napa Valley Queen Anne Victorian has reigned over Napa. Today, La Belle Epoque is a luxury Napa Valley boutique inn - ideal for romantic getaways, family reunions, small weddings and solo retreats. Payment and Cancellation Policy: We charge your first night’s stay so your reservation is guaranteed. The remainder of the reservation will be charged 14 days prior to arrival. Because we are a small, independent inn, cancellations significantly affect us. If the reservation is cancelled for any reason at any time, we charge a $35 cancellation fee. Please note: There are no refunds if the reservation is cancelled or changed within 14 days of the date of your arrival. Non refundable reservations apply to specific holidays and special events when a 3-night or greater minimum stay is required. A shortening of stay is also deemed as a cancellation. ... more   less 
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Also Known As:
La Belle Epoque Hotel Napa
La Belle Epoque Napa, Napa Valley, CA

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