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“Not What Expected”

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RiverPointe Napa Valley Resort
Ranked #18 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersBronze level
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not What Expected”
Reviewed September 18, 2013

The website rated this as a Four Star Timeshare - Not quite. They are literally trailers parked in a flood plain. Our trailer tilted to the side. The bedroom in the full trailer was tight, the studio bedroom/bathroom we had was larger but VERY humid and we had to fight the neighbors for hot water. The kitchen was well equipped and sitting on the patio between the two trailers was quiet. The staff is friendly and accommodating but the place really needs a facelift. Everything felt old.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Pattie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Hitchin, United Kingdom
Level 4 Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 17, 2013

We struggled to decide where to stay in Napa as we wanted to visit some wineries but did not have the local knowledge. After looking at the reviews we decided that Riverpointe was centrally placed and you could walk into town. It was an unexpected treat. The trailer are compact ( we had a one bedroom) but they have everything you might need. Fridge was large and spacious and the bathroom clean with plenty of towels. This is a small holiday resort. The pool is a good size and very quiet. The staff are fantastic and Marilynn, the concierge, an amazing character. The free breakfast and information on our first day was great. The complimentary wine tastings were a great experience. We took the opportunity of a limo trip to the wineries. The first stop was fantastic. I would however encourage you to find out exactly what was included in the price of trips as we all thought tastings were free and the other couple with us thought that it was $55 and I thought it was $65. Great value and well worth staying here although I would go for a 2 bedroom unit if we stayed for any longer than a couple of nights.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
3 Thank 61JacquieH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, Canada
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 6, 2013

We had a two-bedroom unit here, which consists of a full trailer with kitchen, living room, dining area and bedroom, with a second studio accommodation across the deck for the second bedroom. The rooms are very comfortable and there is an amazing amount of storage space, considering the limited square footage. The grounds are lovely and the whole area seems very peaceful. The resort has an excellent series of events for guests, including three wine tastings in a one-week period provided by different wineries in the area. There is also a welcome breakfast on Monday mornings that was very informative. The units were very clean and well cared for. looking forward to my next trip!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank eal11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trevose, Pennsylvania
Level 5 Contributor
62 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 2, 2013

This was a time share trade for us, and an unusual one - we are used to big, sprawling resorts and this is definitely not that. We had an efficiency (for 2 of us) and when the reviews you read say it is small, don't discount it - it is SMALL. We have travelled all over the world, including Europe where the rooms are traditionally small and this is really, really little. There is NO room for your suitcase storage, so try to take your clothes and necessary items out and leave the suitcases in the trunk of your car!
Other than that, great stay - our unit was near the front office and we had our own parking lot. It was clean, well stocked and we lucked out - the unit across from us was having maintenance done so we had no neighbors and didn't have to share our deck/table. Be aware that if you have an efficiency you will have to share your deck and table with someone else.
The resort is very well located, easy to get to all of Napa and Sonoma. They also have really nice wine tastings at the main building, where they bring in local wineries so you can taste and learn about their process. Great touch! The free laundry service was nice also, as we were continuing on after Napa to a lengthier trip and really needed to do some laundry!

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Linjons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 31, 2013

Ooh I enjoyed being here very relaxing I loved that every "trailers"has its own little place loved the Kitchen and want to thank Efrain for bing so kind with us we enjoyed it and hope to be back soon.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jimenez12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 19, 2013

We really enjoyed our stay here and hope to come back in the future. When we first pulled into the resort, I was also a little put off by the trailers because I was expecting a condo. However, I learned that the resort sits on the Napa River and when the river floods, they need to move the entire park to higher ground (hence the trailers). It makes sense. When I walked inside the unit, I was pleasantly surprised by the full kitchen and comfortable furnishing. For 2 people, it's plenty of space, but I wouldn't have taken my kids or I think it would be too crowded. As for the staff - they are amazing! Extremely helpful, polite, and informative. Take advantage of the orientation and all the free wine tastings. Also, I would recommend going to the Walmart down the street to by groceries for your full kitchen unless you plan on spending a fortune on dining out for all your meals. No, it's not a 5-star luxury resort, but I like it better (not pretentious, very affordable, and relaxing!!!!)

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank jthibault80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtennery-rvpt, General Manager at RiverPointe Napa Valley Resort, responded to this review, March 30, 2014
Hi jthibault80,
Thank you for reviewing your stay with us at RiverPointe Napa Valley Resort. We're thrilled to learn of you and your family's recent stay. It sounds like you truly enjoyed the comfort and ease we promote to our guests. We hope you made some delicious home cooked meals and had a great time exploring all the wineries. We hope to welcome you back to our property should you ever be in the area again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Level 4 Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 15, 2013

We had such a good time. The cottage was fab, luxurious. Great on site activities Dan wine tasting. To the noob who criticized the Walmart, we had a kitchen so having a local grocery store was very handy for cooking. BBQ area and extremely posh place. The activity director was a sassy lady...great stuff!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtennery-rvpt, General Manager at RiverPointe Napa Valley Resort, responded to this review, March 30, 2014
Hi Kerry K,
We're so happy to hear you and your guests had a great time visiting with us recently. We're glad you enjoyed the onsite activities particularly the wine tasting. We hope to welcome you all back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about RiverPointe Napa Valley Resort

Property: RiverPointe Napa Valley Resort
Address: 500 Lincoln Ave, Napa, CA 94558-3611
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Napa
#11 Romantic Hotel in Napa
#16 Family Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — RiverPointe Napa Valley Resort 3*
Number of rooms: 104
Official Description (provided by the hotel):
RiverPointe Napa Valley is a resort that will suit any type of vacation. We offer studio and one-bedroom cottages. Guests enjoy room amenities such as an outdoor deck, fully-equipped kitchen, king/queen sized bed, sofa sleeper, and deluxe bathrooms. Additionally, on-site amenities include indoor/outdoor games, outdoor heated swimming pool, two outdoor hot tubs, and complimentary laundry facilities. Our delightful country cottages are sure to give you the vacation you have always wanted. Minimum age required at check-in is 21. The hotel provides free wifi for all guests. We look forward to your stay at RiverPointe Napa Valley where there is plenty of room for fun, relaxation, and savoring Napa Valley. ... more   less 
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Also Known As:
Riverpointe Napa Valley Hotel Napa
Riverpointe Hotel Napa
RiverPointe Napa Valley Resort CA

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