We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Amazing”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Meritage Resort and Spa
Ranked #14 of 30 Hotels in Napa
Certificate of Excellence
Orange, California
1 review
“Amazing”
Reviewed February 19, 2013

The grounds are beautiful. It would be wonderful to just hang out here! :) Beautiful place, nice and accommodating staff. Knowledgeable concierge. Had a free wine tasting with bread, crackers, and cheeses on Friday night - yum! The "cave" is beautiful, with a spa and wine tasting inside. Loved the complimentary bottle of wine in our fridge when arriving! The bed could have been a bit more comfortable, but overall it was an enjoyable stay!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, February 20, 2013
Thank you for an outstanding review! We are elated to hear how much you enjoyed your stay and time at the Meritage. It sounds like you truly took advantage of some of our amenities, including the wine tasting at Trinitas Cellars! Join us again for a game of bowling in the Crush Ultra Lounge. We hope that you'll visit again soon, and we look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,840 reviews from our community

Traveler rating
    922
    497
    258
    92
    71
See reviews for
238
726
22
417
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (504)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco, California
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 19, 2013

President’s Day Weekend provided just the right excuse to head up to the Napa Valley. This was our second stay at Meritage Resort and Spa, the first being two years ago. In that time the resort added a new building separated from the main hotel by a courtyard. Along with additional rooms there is now a coffee shop and the Crush Lounge which operates a bar and bowling alley. After 7pm it is adults only. Seemed to be a happening place for children's birthday parties during the day. The new Carneros ballroom increases meeting and event space making Meritage Resort the largest meeting venue of its kind in the Napa area.

We had a lovely room facing an inner courtyard. Noise, however, seemed to be more of an issue in this newer building. There was a rowdy group overhead (we were on the second floor) with a lot of heavy running and foot pounding. It promised to be a long night so we spoke to the desk and they took care of it without batting an eye. At some levels the hotel did not feel as intimate as it did at the time of our first stay. Still that was mitigated by a member of the spa staff, Kara, who remembered my name after the first day when I checked in my husband for his spa service.

Nice touches included a complimentary welcome bottle of wine and water in the room fridge. High points for the management giving guests a room fridge for the leftovers from Napa Valley dining excursions as opposed to a minibar most people will not use. Gilchrest and Soames amenities (from England) in the bathroom deserve a mention as they show the attention to quality one sees throughout the property. Complimentary coffee and tea are also available in the lobby during the morning which is great for early risers.

Because we booked late, we were lucky to get the two spa appointments we did (50 minute deep tissue) as the hotel was booked full over the holiday weekend. The Terra Spa’s excellent massage therapists know what they are doing. The spa has Jacuzzi and steam bath in the men’s and women’s locker rooms but no dry sauna which is an oversight. Also because they were busy that weekend guests who did not have spa activities booked could not pay the day rate to use the facility. This would seem to point to a need to expand the spa at some point down the road with perhaps an additional free standing structure.

Last, but definitely not least, Meritage is dog friendly (under 80 lbs.). I am surprised that given this accommodation that the hotel has not set up some stations where one might find disposable waste bags or stations specifically for waste as it could be added in a tasteful and camouflaged manner.

Meritage is welcoming to all kinds of visitors, couples, families and corporate traveler alike. We will definitely return when we need to take a break from city life.

Room Tip: The south side of the hotel faces the Trinitas vineyards which is the best view from the property.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LDGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, February 20, 2013
Thank you for a spectacular review! We are beyond pleased to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback, and especially your attention to detail! Our future guests will really know what to expect after reading your review! We hope that you'll join us again soon, and we look forward to your return to the Meritage Resort & Spa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, CA
Level Contributor
418 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed February 19, 2013

Pros: fast checkin/out, five star design & amenities, beautifully landscaped, large, well appointed rooms (we stayed at the Bella Vina side). Restaurant was good (separately reviewed). Follow up phone call after check in to see that all was in order. Complimentary white dessert wine & water, nice kitchenette unit.

Cons: As mentioned before - extremely noisy air conditioning that may be centrally set. How people stay here in the summer, I have no idea. We were in the second building next to the main building, and there is some early morning loading dock noise. South side of Napa (about 8-10 minutes from downtown) so a bit of a drive to the Sonoma wineries. Pitch to attend sales presentation for vacation units. Bumbling concierge who ignored us, so we left. Limited parking in lots, and they warn city doesn't want you parking on the street (people do).

Bottom line - it was worth the price of the online coupon. We arrived too late to enjoy the pool, spa etc....so better for a multiday visit. Not sure how to guarantee a quiet room with working air conditioning

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrnrMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, February 20, 2013
Thank you for your review. We sincerely apologize if we were unable to meet or exceed your expectations. We can assure you the level of service you received is not conducive of the Meritage Resort & Spa. We hope that you'll give us another try, and we look forward to the opportunity to earn a full 5 stars from you upon your return. Please join us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
danville, CA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 18, 2013

We had a reservation, arrived at 4:00 to check in. We asked for an upgrade and we were charged $ 150.00 additional no prob. We were told that the room would be ready at 5:00 because it needed to be cleaned. Again no prob. We bought a bottle of wine and went up on the hill over the hotel. Came back down at 5:20 and I called the front desk because the line was very long to check in. Was told the room was ready, but when we went to the front desk, we were told it wasn't. At 5:25 called a manager and was told that 3 maids were cleaning it but it would be another half hour. Huh? obvious BS. We live 45 minutes away, so we just went home.

  • Stayed February 2013, traveled as a couple
    • Service
Helpful?
3 Thank timsoccer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, February 25, 2013
Thank you for your review. We have discussed this with our teams, and believe there was a misunderstanding. We hope that you'll contact the hotel to further discuss the potential for a resolution. We look forward to hearing from you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 17, 2013 via mobile

This resort sets the standards for all other local resorts. Excellent friendly attentive and knowledgable staff. Gorgeous vineyards, spa and wine tastings in a cave under the vineyards and a quick drive to both napa valley and Sonoma valley wineries. I would give this resort a 10 out of 10.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMC777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, February 18, 2013
Thank you for a terrific review! We are beyond pleased to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback, and thank you for such praise! We hope that you'll join us again soon, and we look forward to your return to Napa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton, California
1 review
Reviewed February 17, 2013

I highly recommend this place.
Meritage has a nice atmosphere, clean and well maintained.
The staffs in each division are very friendly and professional.
My husband and I stayed here several times already and will have a wedding in coming October and I only had only good experience so far. The catering manager and the wedding planner are also very friendly, professional and quick with email responses. The spa is also very nice. I did the facial and I am very satisfied with the staff skills and professionalism. When I called the guest service at night because I didn't know how to control the shower temperature, they sent me two maintenance people immediately to show me how to change the shower temperature which was very nice of them!
I am sure you will be happy with your stay at Meritage as well!

Room Tip: Probably better to stay on the third floor. Then you don't have anybody above you. Also there i...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, February 18, 2013
Thank you for a wonderful review! We are thrilled to hear how much you enjoyed your stay and time in Napa. We can assure you our team (especially the Maintenance Team) will be recognized for their efforts in assisting you. We hope that you'll join us again soon, and we look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
1 review
Reviewed February 17, 2013

We recently stayed here over Valentine's Day weekend and were definitely impressed with the excellent service...even getting a complimentary glass of wines upon arrival! The person checking us in, amber, was so helpful and informative. The best part of the service though was on the last day of our stay when I accidentally dropped my earring back down the sink. They immediately sent David J. Up to our room and although he didn't find it at first he stayed until he did! It would have been so easy for him to take the sink a part and not see it and leave it at that but he went above and beyond! Great service and I can't wait to go back!!

Stayed February 2013, traveled as a couple
Helpful?
Thank Victoria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, February 18, 2013
Thank you for a fantastic review! We are so pleased to hear how much you enjoyed your stay, and that we could assist you with the missing earring. We hope that you'll join us again soon for a drink at the Crush Ultra Lounge or a massage in our Spa Terra. We look forward to your return to the Meritage Resort & Spa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Napa
4.0 mi away
The Westin Verasa Napa
3.6 mi away
Andaz Napa
Andaz Napa
#4 of 30 in Napa
4.5 of 5 bubbles 1,922 reviews
3.5 mi away
Napa River Inn at the Historic Napa Mill
Show Prices
Show Prices
Show Prices
5.7 mi away
Napa Valley Marriott Hotel & Spa
4.1 mi away
River Terrace Inn, A Noble House Hotel
11.8 mi away
Bardessono
Bardessono
#2 of 6 in Yountville
5.0 of 5 bubbles 1,284 reviews
Show Prices
Show Prices
Show Prices

Been to The Meritage Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Meritage Resort and Spa

Property: The Meritage Resort and Spa
Address: 875 Bordeaux Way, Napa, CA 94558-7524
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Napa
#6 Luxury Hotel in Napa
#9 Business Hotel in Napa
#14 Family Hotel in Napa
#15 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Meritage Resort and Spa 4*
Number of rooms: 322
Official Description (provided by the hotel):
Set against the rolling vineyards of California's Wine Country, The Meritage Resort and Spa illuminates with gracious hospitality, unrivaled amenities, culinary delights, and a wine and spa experience that you'll never forget. Here you can enjoy the best of Napa Valley without leaving the hotel grounds - wine tasting, award-winning cuisine, rejuvenating spa treatments, bowling, and luxurious accommodations over on 32 acres of stunning real estate. The Meritage Resort offers the perfect blend for the perfect stay. After the resort opened in 2006 and the Estate Cave opened in 2007, it expanded with a $40 million enhancement in Spring 2012, followed by a revitalization of the main resort in early 2014, to deliver guests the ultimate Four-Diamond Napa Valley resort experience. We Are Napa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, getaroom.com, HotelsClick and HotelQuickly so you can book your The Meritage Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Meritage Hotel Napa
Meritage Hotel Napa
Meritage Resort Napa
The Meritage Resort And Spa Napa, Napa Valley, CA

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing