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“Nice Resort” 4 of 5 stars
Review of The Meritage Resort and Spa

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The Meritage Resort and Spa
Ranked #14 of 30 Hotels in Napa
Certificate of Excellence
IL
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice Resort”
4 of 5 stars Reviewed December 31, 2012

I stayed at this resort for 2 days for a work event. The resort itself is very nice with a large campus including restaurants, spas, wine tasting and more. Rooms were comfortable and the food and wine were good. We hit a few wineries while we there and they seemed to be a good distance from the resort, which was the only downside. I view this as a nice choice for a getaway weekend and would stay again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank db210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, January 4, 2013
Thank you for your review! We apologize if you found our location inconvenient. We have so much to offer right on the property! We look forward to your return, and appreciate your loyalty. We hope to see you again soon whether for business or pleasure!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,479 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (427)
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1 review
5 of 5 stars Reviewed December 30, 2012 via mobile

We just checked out of The Meritage - we were there for one night for our anniversary. After many trips to Napa over the years, The Meritage was a very pleasant surprise. It's a gem built into a vineyard with beautiful views, and it has so many amenities. The Sunday brunch was excellent, the grounds were immaculate - every space was beautiful. Our room was simply wonderful with sweeping views of the vineyards. We will go back - and yes we've already been recommending it to our friends and family! The staff was so friendly and it was awesome to be acknowledged for our our anniversary. This was our nicest stay anywhere over the past several years. 5 GOLD stars!!

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Fourbearz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, January 4, 2013
Thank you for a terrific review! We are elated to hear how much you and your spouse enjoyed your stay. We appreciate that you took the time to review us, and even recommend us to your friends. Please join us again for massage at the Spa Terra, or a drink at the Crush Ultra Lounge. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 29, 2012

We stayed for a week at the Meritage Resort and Spa in Napa Valley.

A fantastic experience, a very comfortable experience with breath taking views of the vineyard from our suit balcony. Food was great in restaurant. Although service was very slow and lousy. Because I was dining alone with my baby, they tended to forget about me. However the Restaurant Manager was very attentive and saw that I was eventually taken care of.

Hotel is very clean, turn down excellent. Bed was very comfy. Unfortunately I did not have time to use the spa facilities. On a whole, I would definitely stay again if over in Napa.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chocosuga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, January 4, 2013
Thank you for a great review! We apologize if you felt treated differently due to dining alone or with your baby. We can assure you that was not our intention! Please join us again soon, so we may have the opportunity to prove that our service is exceptional no matter who you are. We look forward to seeing you and your family again, and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, California, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

The location is the best in Napa. But it is not much activities around on winter time. The dinner per a person on Chritmas day is $55 inside restrurant and reservation is required. on top of hotel taxes per room rate, $25 resort fee is charged.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, January 4, 2013
Thank you for your review! We apologize if any of the fees or pricing were not disclosed ahead of time. We offer a complimentary shuttle in the evenings to take you into town for dinner or activities, so please give this a try next time. We hope that you'll join us again soon, and we look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meridian, Idaho
Level Contributor
106 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed December 28, 2012

This was our third visit to the Meritage and it was quite charming. We had a lovely king patio room overlooking the vineyards. Because it was chilly, we didn't spend any time out there so save your money if you go in the winter and reserve a non patio room.
We only had a couple of snares with housekeeping. One day we returned to our room at 4pm and it had not been made up yet. A phone call to the front desk sent someone up. The last day we returned to find only 1 bath towel and 0 hand towels and no clean glasses. So my only concern would be with housekeeping.
We dined in the restaurant twice, dinner and a breakfast. Both were quite good.
The Spa was my favorite. If I lived in Napa, I would be there on a monthly basis. The service, atmosphere and treatments are fabulous!
The Lobby Bar is a great place to enjoy a cocktail and mingle with the other guests. Fantastic bartender, I believe his name is CJ.

Room Tip: If the weather is cool, book a non patio room.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PenguinLuver23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, January 4, 2013
Thank you for a terrific review! We are pleased that you continue to choose us, and appreciate your loyalty. We do apologize for any inconveniences you encountered, and can assure you they are being addressed. It sounds like Spa Terra was your favorite part, and we can agree that it is truly outstanding! Also, know that our team will surely be recognized for leaving a lasting impression on you. Please join us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 27, 2012

The Meritage was lovely and really great for traveling with the family. Our family booked several rooms here over the weekend. The rooms were cozy and unique. The beds were firm but plush. The resort is in a great location just minutes from downtown Napa, and other attractions. They also run a shuttle service from the hotel to downtown Napa, so you won't have to worry about drinking and driving. The resort is spread out amongst several buildings. There is a bowling alley, vineyard, wine tasting cavern, and pool. The hotel restaurant was delicious. We had breakfast there every morning. The service was impeccable. Everyone there really seemed to enjoy their jobs. It was delightful. You are greeted with a free bottle of white wine and a couple bottles of water in your rooms!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank planetrainautomoblie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, January 4, 2013
Thank you for your review! We are pleased to hear how enchanting your stay with us was, and we hope to continue the trend upon future visits. We appreciate that you took the time to provide your comments and feedback about the resort and surrounding area. We hope that you'll join us again soon for a visit to the Spa Terra! We look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 25, 2012

Excellent service, well appointed and spacious rooms. Nice large bathroom with beautiful marble and tile. Quality fixtures for bathroom and lighting, wonderful detailing from the carpet to the curtains and pictures. Very comfy bed.
The service here was so friendly, pleasant and helpful. They go out of their way to make sure you have everything you need.

Lots of great amenities:
Free parking and wireless

Free shuttle from hotel to downtown Napa, will drop you off and pick you up at restaurant/ location of your choice

Small but nice, clean gym open 24 hours, with personal TVs on many of the cardio machines

Restaurant, bar, cafe, and bowling alley!

The spa was amazing.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank veenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeritageHotelManager, Manager at The Meritage Resort and Spa, responded to this review, January 4, 2013
Thank you for an excellent review! We are so pleased to hear how much you and your family enjoyed your stay. We hope that you'll join us again soon for a stroll through the vineyard, or another relaxing visit to the Spa Terra. We look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Meritage Resort and Spa

Property: The Meritage Resort and Spa
Address: 875 Bordeaux Way, Napa, CA 94558-7524
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Napa
#6 Luxury Hotel in Napa
#9 Business Hotel in Napa
#14 Family Hotel in Napa
#15 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Meritage Resort and Spa 4*
Number of rooms: 322
Official Description (provided by the hotel):
Set against the rolling vineyards of California's Wine Country, The Meritage Resort and Spa illuminates with gracious hospitality, unrivaled amenities, culinary delights, and a wine and spa experience that you'll never forget. Here you can enjoy the best of Napa Valley without leaving the hotel grounds - wine tasting, award-winning cuisine, rejuvenating spa treatments, bowling, and luxurious accommodations over on 32 acres of stunning real estate. The Meritage Resort offers the perfect blend for the perfect stay. After the resort opened in 2006 and the Estate Cave opened in 2007, it expanded with a $40 million enhancement in Spring 2012, followed by a revitalization of the main resort in early 2014, to deliver guests the ultimate Four-Diamond Napa Valley resort experience. We Are Napa. ... more   less 
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Also Known As:
The Meritage Hotel Napa
Meritage Hotel Napa
Meritage Resort Napa
The Meritage Resort And Spa Napa, Napa Valley, CA

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