We were looking forward for this trip!!! We save some money, scheduled a baby siter to watch the kids and fly to SF, drove to Napa al cheer up. Well, this hotel is nothing but a little hotel. Why $300/night, I don't get it. We din't get what promised and were very upset. The cave Spa which is promoted in every brochure and in the hotel's name "The Meritage Resourt and Spa" is a falls information. The spa we were told by Piter from the front desk is a SEPERATE BUSINESS!!! as a guest of the hotel we could not get an appointment nor come and join the facility, such as the steam room or Jacquzi. We were told by the Spa Host that we could not come on the weekend because its booked by out side guest...and there were NO ONE in the SPA. Michael, the manager said the sam thing, the Spa is a seperate business and not part of the hotel!!! The councier keep calling our room looking for us to give us a "welcome gift"...it ends up she was trying to have up come to a 3 hour meeting to buy a time share...6:30 am Monday morning we heard this horrobile sound, looking at the window, we saw the mini people blowing pestasice all over the vines across the hotel.
Well people, save your money and go to another hotel!!!!
- Official Description (provided by the hotel):
- Set against the rolling vineyards of California's Wine Country, The Meritage Resort and Spa illuminates with gracious hospitality, unrivaled amenities, culinary delights, and a wine and spa experience that you'll never forget. Here you can enjoy the best of Napa Valley without leaving the hotel grounds - wine tasting, award-winning cuisine, rejuvenating spa treatments, bowling, and luxurious accommodations over on 32 acres of stunning real estate. The Meritage Resort offers the perfect blend for the perfect stay. After the resort opened in 2006 and the Estate Cave opened in 2007, it expanded with a $40 million enhancement in Spring 2012, followed by a revitalization of the main resort in early 2014, to deliver guests the ultimate Four-Diamond Napa Valley resort experience. We Are Napa. ... more less
- Reservation Options:
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- Also Known As:
- The Meritage Hotel Napa
- Meritage Hotel Napa
- Meritage Resort Napa
- The Meritage Resort And Spa Napa, Napa Valley, CA