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“Great location and value in Napa”

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River Terrace Inn, A Noble House Hotel
Ranked #11 of 30 Hotels in Napa
Certificate of Excellence
Reviewed April 2, 2010

We truly enjoyed staying here. When asked, the front desk attendant didn't hesitate to help us plan our one full day in Napa (great suggestions, too!). The hotel and room were both attractive and clean. Our room faced the river, and had a king bed, jacuzzi tub and a balcony. We found the hotel to be exceptionally quiet. Loved the double headed shower! Food is available in the main floor bar area, and room service from the nearby restaurant is also available. The complimentary breakfast buffet was excellent.

You can spend a lot of money for hotels in the Napa area.This hotel is well located and offers great value. We will definitely stay here again.

  • Stayed: March 2010, traveled as a couple
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Thank vette77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whitey41, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded April 20, 2010

Dear River Terrace Inn Friend,

We are delighted to hear that you had a pleasant and enjoyable stay with us. Knowing that our front desk was ready to lend a hand regarding Napa suggestions and accommodations is wonderful. Please come stay with us again and indulge yourself in more delectable food and luxuries of Napa.

With Our Appreciation
Jeff Whitehead
General Manager

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1,371 - 1,377 of 1,732 reviews

Reviewed April 1, 2010

We loved this hotel. I honestly have no complaints. There were so many perks.. The front desk was very helpful. We were allowed to check in a little early, which was nice. It was our Anniversary and we were upgraded to a River View King room with Jacuzzi Tub; there was complimentary champagne for us also!! The view was very nice and the balcony had enough room for us to sit and sip some wine. The bed was so comfortable and the block out shades were a nice touch. The breakfast was really good too. Housekeeping did a great job and they even have turn down service. Free internet, a huge DVD movie library and a nice bar in the lobby. We ordered room service.. that was even good. I could hear the tv next door some of the time..but that was not a strike against the hotel at all. The area is convenient.. close to the wine train and Oxbow Market. We did some wine tasting and it was only about 10 min drive to any wineries. I wouldn't want to stay anywhere else in Napa.

  • Stayed: March 2010, traveled as a couple
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Thank sweethearttraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whitey41, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded April 20, 2010

Dear River Terrace Inn Friend,

Hope you enjoyed your anniversary celebration in California wine country. We’re pleased to hear you utilized our complimentary guest amenities and our close proximity to all the great attractions in downtown Napa. See you again soon!

With Our Appreciation
Jeff Whitehead
General Manager

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Reviewed April 1, 2010

My experience with this hotel was great from the start. Excellent service, amenities and very accommodating... that all changed once I left. The hotel had overcharged my debit card by over 500 dollars. I remained calm and politely asked them to correct the mistake. They said they never charged the card that amount and I must be reading my bank statement wrong. I called a second time once the charge when from "pending" to authorized on my statement. Again, I got the same response. I called my bank and they confirmed the charge and had to file a claim to get legal paperwork started. I called one last time to give the hotel a chance to fix their mistake and this time I spoke directly with accounting at the hotel. They where not in so I left a message explaining the situation and asked them to call me back. They never called back.

  • Stayed: March 2010, traveled as a couple
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1  Thank kalopsia12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whitey41, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded April 16, 2010

Dear River Terrace Inn Friend,

Please accept our apologies as we are forlorn to hear about your troubles that took place after your stay with us. We pride ourselves on customer service and providing the best for our guests so it is to our regret to learn that there were mix-ups regarding your credit card. Please feel free to contact me directly at the hotel to resolve any issues. Hope you will stay with us again and when you do, please let me know as I would like to say hello in person.

With Our Appreciation,
Jeff Whitehead
General Manager

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Reviewed April 1, 2010

River Terrace Inn provides great value for the $. While you could find fancier rooms and hotels, this place provides great bang for the buck. They provide numerous freebies, including a buffet breakfast, DVD rentral and internet service. Service at the hotel is outstanding. The rooms are good, but the bathrooms are great with the jacuzzi tub and double headed shower. Get the rooms on the top floor, as the walls are a bit thin, and we heard noise coming from the third floor to our room on the second.

We would stay there again. It's a great way to save some money to spend on wine!

  • Stayed: March 2010, traveled with family
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Thank Desertparty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whitey41, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded April 6, 2010

Dear River Terrace Inn Friend,

Thank you so much for your recent stay with us. Glad we were able to take care of your room change request. Yes, the river view is picturesque! We hope that you will choose to stay with us again.

With Our Appreciation, Jeff Whitehead, General Manager

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Reviewed March 28, 2010

This hotel had everything that we wanted for a relaxing, romantic trip to Napa Valley. It was easy to get to and the staff was excellent. All of the bartender/servers were very accommodating. Everything that the hotel offered was of good quality. The breakfast was very impressive. Good food and lots of variety. Fitness room was clean and spacious with water and towels. We had lunch outside on the terrace twice, overlooking the river, and the paninis were delicious. Some of the rooms have balconies in the back overlooking the river. The firepit on the terrace was really nice, as well as, the fireplace in the bar area. I highly recommend this hotel.

  • Stayed: March 2010, traveled as a couple
    • Value
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Thank chichilv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whitey41, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded April 20, 2010

Dear River Terrace Inn Friend,

We are pleased to hear that we were your choice for a relaxing romantic getaway in Napa. The lobby fireplace and outside terrace are certainly favorites of mine as well. Please come back and stay with us soon.

With Our Appreciation
Jeff Whitehead
General Manager

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Reviewed March 27, 2010

It was clean, and our room had a view of the river and a jacuzzi. We only stayed over night, so we didn't have the opportunity to get a good feel for the place. It seemed desolate, but then again all of Napa was like a ghost town. I'm guessing that is to be expected during the off season with the economy the way it is. Not the best place to stay if you are looking for some night time action (which I suspect doesn't exist in Napa), but if you're looking for a quite, clean, and EXPENSIVE place to rest your head, then I suppose this fits the bill.

Stayed: November 2009, traveled as a couple
Thank Michael_Marius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whitey41, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded April 23, 2010

Dear River Terrace Inn Friend,

Hope you'll come back for a longer stay and visit our website for upcoming specials and packages. As for nightlife in Napa, we'll be happy to offer ideas for things to do and see in the area. With the new Riverfront project opening nearby, there'll certainly be even more to experience in the downtown Napa.

With Our Appreciation
Jeff Whitehead
General Manager

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Reviewed March 20, 2010

... and nice people in the reception. The concierge helped us to organise our wine tour last minute and we had a really good time.

Stayed: March 2010, traveled with friends
Thank CarolinSt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whitey41, General Manager at River Terrace Inn, A Noble House Hotel, responded to this reviewResponded April 6, 2010

Dear River Terrace Inn Friend,

I’ll be sure to pass along your nice notes to our staff. Hope you will choose to stay with us again soon!

With Our Appreciation, Jeff Whitehead, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River Terrace Inn, A Noble House Hotel

Address: 1600 Soscol Ave, Napa, CA 94559-1908
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Napa
#5 Luxury Hotel in Napa
#6 Romantic Hotel in Napa
#12 Business Hotel in Napa
Price Range: $242 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Terrace Inn, A Noble House Hotel 4*
Number of rooms: 105
Official Description (provided by the hotel):
Less than an hour's drive from San Francisco and the Bay Area, the River Terrace Inn, a luxury Napa Valley hotel, offers the perfect Napa retreat. With its refined, pastoral charm and innovative features, our casually elegant Napa Valley hotel is the perfect balance of Wine Country serenity and urban hospitality. Discover wine country in Napa Valley, a peaceful sanctuary nestled among lush, rolling hills, a sea of vivid wildflowers, and radiant vineyards. Set in the heart of the Napa Valley Wine Country, River Terrace Inn features luxurious accommodations, personalized services, and a pristine riverfront setting. The River Terrace Inn is an enchanting blend of modern elegance, laid-back California charm and the energy of downtown Napa. ... more   less 
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Also Known As:
River Terrace Hotel Napa
River Terrace Napa
River Terrace Inn, A Noble House Hotel Napa, Napa Valley, CA

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