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“Amazing in every way”

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Carneros Resort and Spa
Ranked #5 of 30 Hotels in Napa
Certificate of Excellence
Reviewed September 7, 2009

There are a lot of cool luxury hotels in the world, but very few top the Carneros Inn in Napa. Here's why:

1. The setting. The hotel is a collection of 80-something cottages set amidst rolling hills and vineyards between Sonoma and Napa, meaning all of the major sights in both valleys are just a short drive away. The landscaping is flawless, and the whole place feels like a Twenties-era resort town or Pleasantville on a small scale.

2. The rooms, or rather "cottages." Each of these is free-standing, arranged in land-scaped cul-de-sacs with gravel footpaths between them, plus large, truly-private garden patios complete with an outdoor heater and shower (which is amazing). The style takes the vernacular of the farms and vineyards nearby and gives it a fresh, modern spin. It's Martha Stewart meets Phillipe Starck. Oh yeah-- did I mention the rooms have huge soaker tubs, flat-sceen TVs, and real wood-burning fireplaces (which are almost extinct in hotels these days)? One tip: Ask for a room near the Hilltop to guarantee no traffic noise from the highway. Also, from what we could see there was no advantage to paying more for a cottage adjacent to the vineyards, since your garden walls shielded the view anyways.

3. The service. Amazing from the get-go, when you get poured a nice glass of red wine at reception (which is then refilled prior to your drive to your cottage). The staff is attentive and professional, but friendly in a very California kind of way. They actually have conversations with you, instead of simply exchanging pleasantries. The concierge staff deserves a special mention-- we've never experienced better pre-stay planning, complete with detailed maps. Every recommendation proved perfect.

4. The food. It's great. Make a reservation before you go, or you'll be out of luck at Farm for dinner. We ate breakfast at the Hilltop Dining Room rather than the Boon Fly Cafe-- the menu was basically the same, but the view is better and there were no crowds at all. Minibars are stocked only with water and pop-- but there are amazing snacks and beverages at the Market on the property (milk chocolate with maplewood bacon in it, anyone?).

5. The amenities. The hilltop pool is saltwater, with one of the best views you can imagine. Best of all, kids are banned, since they have their own pool nearby. A welcome touch. One suggestion: Ban cell-phone use around the pool, please.

  • Stayed: September 2009, traveled as a couple
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Thank cstaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,199 - 1,205 of 1,419 reviews

Reviewed September 7, 2009

We were taken by the beauty, character, and ambiance of The Carneros Inn. No detail is left unnoticed. We highly recommend The Carneros Inn for any couple interested in relaxing long weekend. We found it difficult to leave the property. Very romantic. We plan to stay here again next year!

  • Stayed: August 2009, traveled as a couple
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Thank Spakat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2009

Best Vacation we ever had. We travel 3-4 times a year ,but hands down the best. The staff, the rooms, the design of the grounds and the restaurants were excellent. Kid Friendly in Napa yet elegant. The kid’s pool was great. The childcare was excellent. Napa can be kid friendly and adults can have fun too. We extended our stay because we didn’t want to come home. Still wish we could go back sooner. Already planning for next year….

  • Stayed: August 2009, traveled with family
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Thank Awaywego23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2009

My wife and I stayed at the Carneros Inn for our 5th anniverary in August 2009. When I asked for recommendations from co-workers, I got the usual Meadowood and Auberge suggestions. I went out on a limb with Carneros, on the basis of the website and Tripadvisor comments. Without a doubt, I'm glad I chose Carneros.

The property and rooms are very nice. Very modern with clear high-end touches. Many high end hotels spend all their money on the common areas, and leave the actual room feeling a bit dingy and outdated. Not this place - it felt like a well decorated private residence. The high point of the rooms are the bathroom (my wife actually liked taking a bath - something she never does in most hotels) and the courtyard outside (we fell asleep on the oversized chaise lounge several nights under the heater). The pools are both very well done, with attentive servers and a good bar-type menu for lunch/snacks.

We did not eat any dinners on the property, so I can't comment on the Farm. Boonfly for breakfast was fine, but not extraordinary.

But the staff is what sets this place apart from many of the top tier hotels I've stayed at. We were greeted immediately upon driving up (the small scale of this place helps provide personal attention). My wife and I spent less than an hour at the pool the first night before dinner, but upon arriving the next day the same pool attendant remembered our drinks and went out of his way to serve us. Small touches like that go a long way in my opinion.

Pros
* Staff is top notch from top to bottom
* Rooms are luxurious and feel like new (the only caveat as has been noted is the oldish TV but we didn't really use it anyway)
* Common areas are well done - the pools are a great place to go after a day of winetasting. Workout facility is small but nice as well
* Rural setting is relaxing but still fairly convenient to Napa and Yountville restaurants/activities
* Seemed like a good value versus some of the obvious alternatives at least when I was comparing pricing. Especially nice was that they don't ding you for small stuff - in-room cokes/waters are free and refilled every day, and they give you nice coffee to make in the room. Didn't feel nickle-and-dimed at all

Cons (pretty minor compared to Pros above)
* The spa is a bit pricey. We had a great massage, but paid $125+tip each for 45 mins.

Overall I would strongly recommend Carneros Inn. I found myself evangelizing about this place the week I got back from my trip to colleagues. Next time we're in Napa we'll be back

  • Stayed: August 2009, traveled as a couple
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1  Thank texguy32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2009

We really loved this unique and relaxing Inn where we stayed for 3 nights. Prior to arriving, the concierge staff was incredibly helpful in suggesting and booking restaurants, balloon flights,and wineries, based on our criteria. When we had to cancel one winery tour, and could not reschedule, the concierge found another that was just what we were looking for. Yes, the individual cottages do resemble a trailor park, but don't be deceived. The cottages deliver a level of privacy not available in most hotels. The beds are the best, and the linens are a soft as butter. Gets cold at night, so the heated bathroom floor was fantastic. The staff is uniformly helpful and professional. The "adult" pool offers a great vista, and the fitness center is well equiped and free. The Boonfly is great fro breakfast, but quite pricey for what you get. You can go into downtown Napa or find a "Denny's" if you don't want to spend $20/person on breakfast.. The FARM, however, is not to be missed. Make your reservation early - you won't be disappointed.

  • Stayed: August 2009, traveled as a couple
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Thank havegunwilltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2009

My husband and I stayed here for 3 nights as a 15th wedding anniversary splurge. We had an adorable, basic cottage located in the middle of the property. The resort is billed as upscale, "agri-chic" and it delivers on that unique combination. When you first arrive, it seems very spread out, but once you familiarize yourself with the layout, the pathways provide short walks to everything. They will also send a staffer to drive you to your on-site destination in a large,golf cart type vehicle should you choose not to walk. We utilized that service on one evening when it was drizzling and we were dressed for dinner at The Farm. The resort is very clean, quiet and relaxing. We loved the heated tile floors and indoor/outdoor shower in our cottage. Staff is very friendly and extremely helpful. Dinner at The Farm was a true dining experience and breakfasts at the Boonfly Cafe were delicious but a bit uninspired. I would expect more fresh veggies and fruit in their dishes to match the "farm" feeling.
We did encounter one distressing event during the final night of our stay. We had around $200 stolen from our wallets while we were gone. This has never happened to us before and we are frequent travelers, both domestically and internationally. I must admit that we were lulled into a sense of security by the upscale and quiet atmosphere of the place and failed to use the in-room safe for our valuables. In hindsight; I'm embarassed by my lapse in judgement but the staff never once made us feel that we were to blame. Thankfully, the staff, security and management were very understanding and professional -- they immediately rectified the situation by refunding our money and providing us with credit toward a future stay.
Unfortunately for us, the delay (as it was our departure morning) resulted in us missing our flight home, adding a $64 bus trip to our itinerary and encountering a 4 hour delay in our travel plans. As an aside, if you choose to fly out of Santa Rosa Airport, be forewarned that they will close the gate a few minutes early and you will be completely SHUT OUT from your flight! There's only 1 attendant (it's a tiny airport) and when he's gone, you're SOL. We heard later that it's a regular occurance at this airport....shame on Horizon Air!
The Carneros Inn is a fantastic resort and service is top-notch. We loved the 24 hour pool and spa and the quiet and serene grounds. The staff went out of their way to serve us breakfast by the pool when it was a cold morning and they were closing early for a wedding. All in all, I loved our stay here and would recommend it to anyone.....just be sure you use the in-room safe for your valuables. Other than that, I felt very safe and would feel safe staying there again. We're looking forward to it!

  • Stayed: May 2009, traveled as a couple
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1  Thank DoubleTroubleMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2009

From the moment we checked in the service was incredible, offering wine or other beverage at check-in. We had dinner reservations that evening in Yountville and we were provided with printed directions, as well as pre-printed maps to surrounding restaurants and wineries. We used the pool once and within 1 minute of sitting down, we were brought an ice bucked with water and a bar service menu. We got a little lost while walking to one of the restaurants and an employee in a golf cart stopped and gave us a lift to the restaurant. We needed to ask for nothing!

Initially, when booking the room on-line, I wasn't sure about the room because I am more of a city person and love modern decor and amenities. However, I loved the Carneros Inn. Not only was the room interior modern, but the entire resort did a Fantastic job of combining modern convenience with the beauty and serentiy of the Napa Valley countryside. The grounds were spectacular, the bathroom was luxurious (loved the Red Flower toiletries), and the bed was very comfortable.

We were surprised that we used the outdoor shower and LOVED it and our absolute favorite part of the trip was sitting on the private patio in the evening, with the use of the outdoor portable heaters, and watching the stars while sipping wine. The ONLY downside to the room was that it was a little narrow.

We ate at the Boonfly (good, large portions), the FARM (very good food, modern, enjoyable atmosphere) and the Hilltop (beautiful vista view).

The location was convenient to the Yountville restaurants and both Napa and Sonoma wineries.

My husband, who has traveled all over the world summed it up by stating that the Carneros was hands down the nicest place he has stayed out. I couldn't agree more!

  • Stayed: July 2009, traveled as a couple
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1  Thank ClevelandTraveler22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carneros Resort and Spa

Address: 4048 Sonoma Hwy., Napa, CA 94559-9745 (Formerly The Carneros Inn)
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Napa
#2 Family Hotel in Napa
#3 Romantic Hotel in Napa
#3 Spa Hotel in Napa
#3 Luxury Hotel in Napa
Price Range: $497 - $1,202 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Carneros Resort and Spa 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
In the midst of the beautiful Carneros winegrowing region is Carneros Resort and Spa, a luxurious Napa Valley retreat designed to make absolutely everything feel better. Carneros Resort and Spa was created to provide an intimate atmosphere of Napa Valley hospitality reminiscent of its unique surroundings. Nestled among 28 acres of seemingly endless rows of grape vines, bucolic Napa farmland and scenic apple orchards, Carneros Resort and Spa's design was based on cues from the local countryside - including barns, silos and ranchers' cottages - combined with stylish resort accommodations and modern interiors to capture the region's distinct charm as well as the needs of our sophisticated guests. ... more   less 
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Also Known As:
The Carneros Hotel Napa
Carneros Hotel Napa
Carneros Inn
Carneros Resort And Spa Napa, Napa Valley, CA

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