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“Amazing Staff and Clean Rooms”
4 of 5 bubbles Review of Napa Winery Inn

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Napa Winery Inn
Ranked #14 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersSilver level
Rancho Santa Margarita, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing Staff and Clean Rooms”
4 of 5 bubbles Reviewed March 24, 2014

We went to Napa for a 3 day stay at Napa Winery Inn in March 2014 and were so pleased. The first person we meet behind the desk was Katie. Katie was amazing. She knew everyone and ensured she greeted us when we came and returned. She would talk with people and made them feel special. She was professional, knowledgable, and friendly. The room was nice and very clean. The women cleaning the rooms were great. We really enjoyed our stay there and it had a lot to do with Katie!!!! We will return again.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review, May 9, 2014
Response:
Dear Janice C,
Wow, what a great review. Thank you so, so much.
Kadie was excited to see her name in the review. We all love her, she is the best. You can really tell she loves her job. We are lucky to have her here.
I also shared your review with Housekeeping. All of the ladies have been with us for many years. They do a terrific job, and are such an essential part of our team.
Thank you again for all of your wonderful comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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623 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
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English first
Carson City, Nevada
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 19, 2014

We took a 3 day 2 night stay at the Napa Winery Inn this last weekend (March 2014). The internet rates were better than the rates I found by calling. The staff was professional, very knowledge and made the stay at feltthe hotel so nice. The rooms are not fancy but very clean and comfortable. We requested a room that was "quiet" and felt the staff put us in the perfect room. It was very quiet despite the noise from the highway. I am a very light sleeper and didn't even hear it unless we were outside. We did not eat the breakfast as we spent that time with family but we did look at it and it looked really good. The wine tasting was a great Napa winery and looked beautiful with cheese, crackers and fruit. Great Job!

Room Tip: Ask for a room away from the highway
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maui G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review, May 9, 2014
Dear Maui G,
It was great of you to post a review, thank you.
I love sharing reviews with the staff. Reviews are just a nice little something extra that lets them know they are doing great. When your manager tells you good job, it’s kind of like Mom or Dad saying it – a little biased, still great, but when a guest comes up to you and says great job, or mentions you on Trip Advisor it just makes your day. I am very lucky to have such a great staff, all of them.
I hope that you will come back next time you are in the area. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartsburg, Missouri
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 19, 2014

Hotel is clean & conveniently located. It's not fancy but for the price was a great value. The front desk staff were all very friendly and went out of their way to make us feel welcome. They answered questions & gave recommendations - some of the best front desk staff I have encountered! The breakfast was good but it was exactly the same every morning. There was, however, enough variety that we always found something good to eat. The complimentary evening wine tasting was very nice (we weren't able to make it every evening but it's a great 'extra').

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trvlgma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review, May 9, 2014
Dear Tivigma,
Thank you for taking the time to leave a review it was greatly appreciated.
Sounds like you enjoyed our staff as much as I do. They are just the best.
Our breakfast is ever changing – we try to keep it fresh and interesting. It is nice to
hear that you liked it.
I hope that you can come visit us soon. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 18, 2014 via mobile

Clean comfortable. Breakfast kind of basic but included. Bad toaster takes for ever to make toast. Nice bottle of wine and cheese and crackers on arrival.
Overall not bad for the money.
Liked the location north end of Napa $15 can ride to down town.
Easy access to highway little noisy though close to road

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joe O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review, April 9, 2014
Dear Joe O,

Thank you for taking the time to post a review for us.
I wanted to thank you for pointing out that the toaster in
the breakfast area did not seem to be working well.
We have since replaced it.
Thank you again. Hope to see you here again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 17, 2014

The inn was very clean & centrally located for our 3 day Napa getaway. Nothing appeared to be worn out. We enjoyed the nice, hot breakfasts that always included bacon, sausage & eggs. They had complimentary wine tasting every afternoon including Castello di Amorosa. The staff were very helpful & friendly. The pool was not heated so used the hot tub instead. Had to use a white noise sound machine because I could hear the traffic, but I'm a light sleeper. The other 3 women didn't hear it. We would definitely stay there again.

Room Tip: If you're a light sleeper, ask for a room away from the road.
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whitewestie98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review, April 9, 2014
Dear Whitewestie98,

Thank you for posting a review of your stay, such a nice one at that.

I was happy to hear that you and your friends had a good experience here at the hotel. I am sure I am bias, but I just love this hotel. I have been here for 21 years, it is like my second home, well not like, it is my second home. Pretty much all of our staff have been here many, many years. We all love it here. We are a work family and we like our guests to feel at home while they are here.

Sorry about the pool being cold. It is solar heated and it does not get really warm until April or so, of course the hot tub is heated, and I am glad you got to enjoy it.

Again, thank you for the review. We really appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 11, 2014 via mobile

This is a lovely motel in the heart of a beautiful area. We had a king room which was spacious, bright and very comfortable. The staff is just wonderful. Kadie at the front desk went out of her way to make sure we had everything we needed to make our stay pleasant.
Every afternoon the hotel features a wine tasting with a local wine, fruit and cheese. Breakfast is included with your stay too. We will definitely return here in the future.

Stayed March 2014, traveled with friends
Helpful?
1 Thank Daytripper055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review, April 9, 2014
Dear Daytripper055,
What a review! Thank you.
I was so excited to share this with Kadie and the rest of the staff. Our staff loves when their names get mentioned in Trip Advisor reviews. It is another affirmation that they are doing their job, and making our guests feel comfortable.
The wine pouring is just my favorite time of the day here. I love hearing about our guest’s adventures that day. Watching everyone interact together. I have seen so many new friendships struck at the evening wine pour. It is just a nice time.
Thank you again for your wonderful review. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chico, California
1 review
5 of 5 bubbles Reviewed March 10, 2014

Our stay at Napa Winery Inn was great! We arrived for a two day stay. Traveling with us was our very sweet Golden Retriever she travels with us at all times, basically, she is one of the family. When we arrived the ladies at the front desk were courteous and delightful to us but when our dog walked in, they were even nicer! They gave her a welcome bag filled with treats and toys that would make her stay comfortable too.
They provide a delightful wine tasting in the lobby in the evening with good wine and snacks. In the morning, the breakfast is not just a carb laden fare, they provided healthy food perfectly prepared.
We will be back to stay at the Napa Winery Inn!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz A, Front Office Manager at Napa Winery Inn, responded to this review, April 9, 2014
Dear RitaD,
What a great review. So happy that all of you enjoyed your stay with us.
You are correct, our pet guests are just as important to us as our human ones,
and Annabelle was no exception, she is the sweetest Golden Retriever ever.
I hope to see you here again soon. Thank you again for such a nice review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Napa Winery Inn

Property: Napa Winery Inn
Address: 1998 Trower Ave, Napa, CA 94558-2209
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Napa
#13 Family Hotel in Napa
#14 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Napa Winery Inn 3*
Number of rooms: 59
Official Description (provided by the hotel):
Centrally located in the heart of the wine country, the Napa Winery Inn offers convenience to Napa Valley’s favorite wineries, restaurants, and attractions. The casual, boutique atmosphere of the Napa Winery Inn provides the perfect base for a relaxed and enjoyable visit to Napa Valley. Napa Winery Inn is less than ten minutes from both downtown Napa and from the town of Yountville. A daily hot breakfast buffet, wi-fi, and an evening manager's wine tasting are all complimentary. Oventi Restaurant is adjacent and Fume Bistro is within walking distance. Pets are also welcome in this pet-friendly hotel. ... more   less 
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Also Known As:
John Muir Inn Of Napa Hotel Napa
John Muir Hotel
John Muir Napa
Napa Winery Inn Napa Valley, CA

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