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“Never fails to impress”

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Hilton Garden Inn Napa
Ranked #9 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Northern California
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Never fails to impress”
5 of 5 bubbles Reviewed February 28, 2011

This is my fifth stay at the Hilton Garden Inn in Napa and have consistently experienced great customer service, and a restful night's sleep in a quiet, clean, comfortable and very accomodating room. Complimentary wi-fi (thank you very much!), my choice of pillow type, microwave and fridge, excellent mattress - and a newspaper delivered to my door. Basic comforts that mean everything when you're travelling - thanks again for a great stay.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank goldtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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910 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Las Vegas, Nevada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 12, 2011

No kidding, this is the best HGI I have stayed in. We travel 200 nights a year and I wish this hotel was in every city we go to. This is like the Model HIlton Garden Inn. The staff was super friendly and helpful. The meeting space and catering services were excellent. HANDS DOWN BEST BREAKFAST, they go above and beyond the traditional HGI breakfast, with to die for Breakfast Burrito, Crepes, Omlets and Eggs Benedict.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcmullins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Level Contributor
183 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed January 1, 2011

Although beginning to show its age, the room was large and clean. The bathroom was small and clean, although some of the grout in the shower was discolored -- either accumulation of dirt or mold. Good amenities. Very quiet. I rarely heard any room to room noise.

The buffet breakfast featuring made to order eggs and omelets was very good.

Staff was polite and helpful. Only criticisms: The mattress felt old and lumpy and we are home now, and still waiting for that wake up call.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VenturaTraveler13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angels
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed December 18, 2010

My Husband had a class in Napa and I decided to join him. We are frequent wine country visitors and have stayed at top resorts. The conference was in Napa, so we booked the Hilton Garden Inn. We are Hilton Honors members and have never stayed in a Garden Inn.
From the time we checked in, to 3 days later when we checked out, the service was 4 star.
The rooms were attractive the beds comfortable.
They have a cafe where the breakfast choices were reasonable and tasty.
If in the area we will choose this hotel again.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovetravelLosAngels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westfield, IN
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 30, 2010

Staff was friendly, nightly free wine tasting in restaurant. Fitness center good mix of aerobic machines (with tvs in each), dumbbells, adjustable benches. Free high speed internet. Rooms are spacious, and beds are amazing, quality desk chairs too. Great location, down the road from a target, whole foods, and trader joes, so you don't have to eat out if you want too. Rooms have a fridge and microwave. ~15 minutes from the valley, right off of highway 29(?) which is the main drag for wineries. Great place to stay.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmscherr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
S.F. Bay Area
1 review
4 of 5 bubbles Reviewed November 7, 2010

I do appreciate a good chain hotel like the Hilton, since places like this have standards that you can rely on. A well-appointed room: with attention to details such as the lighting in the bathroom (doesn't cast shadows on your face when you put on your make-up); good writing desk for your laptop with, ergonomic chair and high speed internet access at your fingertips; comfortable bed.

Across the highway from this hotel is Whole Foods and a wonderful independent bookstore called Copperfields with a unique toy selection where we bought gifts for our kids.

Only disappointment was that breakfast was not included. We asked the front desk twice, and each time, it was "11.95/person." For 269/nt, can't they comp or discount breakfast for Hilton Honors guests?

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Vesper-TRIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed October 10, 2010

The HIlton Garden Inn Napa was great! They had the best package deal offered and very close to dowtown and all the wineries. The only complaint I have is that I was not told about pending costs until they reviewed the room after our stay. Otherwise this was a great place to stay and try their Wine Tour Tasting Package.

  • Stayed October 2010, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dominique N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Napa

Property: Hilton Garden Inn Napa
Address: 3585 Solano Avenue, Napa, CA 94558-2709
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Napa
#7 Family Hotel in Napa
#8 Business Hotel in Napa
#10 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Napa 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Hilton Garden Inn Napa hotel in Napa, California is one hour from San Francisco (in the heart of Napa Valley Wine Country). Enjoy complimentary WiFi, daily cooked-to-order breakfast in our on-site restaurant, evening room service, a heated outdoor pool/hot tub, complimentary 24-hour fitness room, 24-hour business center, 24-hour Pavilion Pantry and a 100% smoke-free facility. All rooms include microwaves, mini-refrigerators and Keurig(R) coffee machines with tea service. We also have 1,200 sq. ft. of meeting space for your next Napa, CA meeting at our hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Napa Hotel Napa
Napa Hilton Garden Inn
Hilton Napa
Hilton Garden Inn Napa Napa Valley, CA

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