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“Great location, good price” 4 of 5 stars
Review of Hilton Garden Inn Napa

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Hilton Garden Inn Napa
3.0 of 5 Hotel   |   3585 Solano Avenue, Napa, CA 94558   |  
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Ranked #9 of 29 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Franklin, Massachusetts
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great location, good price”
4 of 5 stars Reviewed July 27, 2013

My wife and I were visiting her family in Central Coast so we decided to take a side trip to Napa, which we had been wanting to do for quite some time. since we did not have a lot of lead time, we found that many places we're either booked or their rates were more than we wanted to spend. Then I read about Hilton Garden Inn on this site. It seemed to have mostly positive reviews and relatively reasonable rates so I booked it for 2 nights in mid- July.

I was very pleasantly surprised. It was very clean and modern and the staff was about as friendly and helpful as possible. Also, the location was perfect for our trip. It is located just off Highway 29 so perfect for heading to wineries up the road in Oakville and St. Helena. It's also just off Redwood Drive if you head to Hess or other wineries on that road (hint: there really are redwoods on that road just past Hess!)

It is also just a few miles from downtown Napa. We had a few of our meals there and we were lucky to catch the weekly summer street festival called Chef's Market on Thursday night.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank gino4634
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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792 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
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English first
Austin, United States
1 review
5 of 5 stars Reviewed July 25, 2013

We found this hotel to be clean, quiet, and comfortable. The Wifi in our room was very poor but other than that everything else was great. This location served as a good center node for traveling to the wineries, fine dining in Yountville, and downtown Napa.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fircrest, United States
1 review
5 of 5 stars Reviewed July 25, 2013

We recommend staying at the Hilton Garden Inn in Napa, It was close to everything you could want to do in the beautiful Napa Valley. The staff was friendly and helpful with suggestions and maps. The rooms were well appointed and very comfortable.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
270 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed July 24, 2013

My wife and I stayed at the Hilton Garden Inn in Napa while on vacation in July. We stayed for multiple nights over the 4th of July weekend. The hotel is close to downtown Napa, next door to the Marriott and close to large shopping area across Highway 29. The rooms are very clean and updated. The best thing about the hotel is the breakfast. There is great selection of items not just continental type breakfast. There is large selection of attraction coupons available to you by staying at hotel. The workout room is very small with one treadmill and one ellipitical machine. We really the hotel especially the breakfast. You even get a free bottle of wine if you Like the property on Facebook.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank u2fan56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, United States
1 review
5 of 5 stars Reviewed July 20, 2013

My husband and I had only 36 hours to spend in the Napa valley. I wanted a hotel that was well positioned to visit wineries and enjoy the scenery. The Hilton Garden Inn was perfect for our needs, comfortable, clean, and quiet. We skipped the breakfast in favor of the Oxbow Market but enjoyed the bar the night before in a relaxed and friendly atmosphere.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Diane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkhorn, Wisconsin
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2013

This hotel is close to everything in Napa. The room was neat and clean, and a wine tasting was offered each evening of my stay. The fitness room was a little small, but adequate. I was pleased that I couldn't hear other guests through the walls, thus I slept well. Staff was friendly and accommodating...I will stay here again on my next visit to Napa.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank khawknest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napa, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 14, 2013

We had family in town for graduation this year and the hotel seemed like a nice value for the Napa Valley. We booked the two rooms we needed. We changed the reservation to include handicapped rooms for the two elderly attendees. They made a separate reservation so now we had 2 more rooms and we did not know we had. The attendees changed their mind and wanted to stay in a more budget minded hotel. We cancelled the reservations (2 of them) online with confirmation numbers. We were charged for a room that we did not even know we booked. After two days and three phone calls the management would not budge and continues to charge us for a room we had no idea we had. This hotel is loosing sight that they did not provide the service, used deceptive practices and generally turned us away from any future business in a small town where we all know each other. I would not recommend this hotel and I echo another reviewer who says get it in writing! Keep all emails even if you think they have double emailed you!!!!!!!!!

  • Stayed June 2013, traveled with family
    • 1 of 5 stars
      Service
Helpful?
2 Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottcurran, General Manager at Hilton Garden Inn Napa, responded to this review, July 18, 2013
Thank you for your feedback. We are sorry our cancellation policy did not meet your needs. Your feedback will help us to improve our policies and better serve our guests in the future. We hope you will consider choosing our hotel again when your guests return to the area. Please contact us directly at scott.curran@hilton.com to further discuss this incident.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Napa

Property: Hilton Garden Inn Napa
Address: 3585 Solano Avenue, Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Napa
#7 Family Hotel in Napa
#8 Business Hotel in Napa
#10 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Napa 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Hilton Garden Inn Napa hotel in Napa, California is one hour from San Francisco (in the heart of Napa Valley Wine Country). Enjoy complimentary WiFi, daily cooked-to-order breakfast in our on-site restaurant, our heated outdoor pool and whirlpool spa, complimentary 24-hour fitness room and a 100% smoke-free facility. We also have 1,200 sq. ft. of meeting space with a 24-hr business center. ... more   less 
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Also Known As:
Hilton Garden Inn Napa Hotel Napa
Napa Hilton Garden Inn
Hilton Napa
Hilton Garden Inn Napa Napa Valley, CA

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