We stayed three nights in this HGI and found it to be a quiet, comfortable and friendly hotel. Our rooms were very nice and the staff helpful and friendly. Each room has a microwave, refrigerator and real coffee pot (not single servings which I hate). The location is good, at the south end of Napa Valley a few miles north of downtown Napa. There was complimentary wine tasting on two nights of our stay. The quality of the breakfast (free for Hilton Gold and Diamond) was good. Only a couple small glitches made me wonder about the management. Upon seating us for breakfast the hostess asked if we wanted coffee and poured it after we nodded in the affirmative. I asked for some half-and-half for the coffee. The hostess said it was the servers job to get the creamer, not hers. After waiting what seemed like an eternity my wife went to the area where coffee is available 24/7 and brought back creamers. We both ordered omelets. My wife asked that there be no green peppers and I asked to eliminate the cheese. Of course our omelets came with green peppers and cheese. I think the ladies in the restaurant were just inexperienced and clueless and we were too rushed for time to send our meals back. It was also impossible to get coffee refills until the restaurant manager came to our rescue. He seemed to be on the ball unlike his staff. I would not let this keep me from staying at the hotel as everything else was very good.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Napa hotel in Napa, California is one hour from San Francisco (in the heart of Napa Valley Wine Country). Enjoy complimentary WiFi, daily cooked-to-order breakfast in our on-site restaurant, evening room service, a heated outdoor pool/hot tub, complimentary 24-hour fitness room, 24-hour business center, 24-hour Pavilion Pantry and a 100% smoke-free facility. All rooms include microwaves, mini-refrigerators and Keurig(R) coffee machines with tea service. We also have 1,200 sq. ft. of meeting space for your next Napa, CA meeting at our hotel. ... more less
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- Also Known As:
- Hilton Garden Inn Napa Hotel Napa
- Napa Hilton Garden Inn
- Hilton Napa
- Hilton Garden Inn Napa Napa Valley, CA