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“Surprised a regular Hilton Honors Guest” 5 of 5 bubbles
Review of Hilton Garden Inn Napa

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Hilton Garden Inn Napa
Ranked #9 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
1 review
“Surprised a regular Hilton Honors Guest”
5 of 5 bubbles Reviewed November 6, 2012 via mobile

Friendly and helpful staff. Large, comfortable room. Lots of amenities. Good bar and grill on site. I am a Hilton's Honors member and was surprised at how they raised the bar of my expectations. I will stay here anytime I am in town and will recommend to all my friends and family.

Stayed November 2012, traveled on business
Helpful?
Thank Lee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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890 reviews from our community

Traveler rating
    453
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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  • Any
English first
Coppell, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

Clean rooms
Check the bed ... My side of the bed was un-level! Even after adjusting the dial! Back ache for a few mornings!
Nice size suite with fridge/micro
Friendly front desk staff
Okay breakfast
Free parking

Room Tip: Make sure the bed leveling works
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Coquitlam, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 31, 2012

The hotel and room was clean. The staff was friendly. The main problem was the food. There was no resturant and the food quality and selection was very poor. We ended up eating at the Mariett resort next door within walking distance.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

I recently stayed at this hotel while on a group trip in Napa for 3 nights. The hotel was excellent! Very nice, beds were comfortable, staff was great, nice amenities and even got free water and a bottle of wine! They have complimentary happy hour in the evenings. I would definitely stay at this hotel again and would recommend it to anyone. Close to Target, grocery store and resturaunts as well.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aggie00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turku, Finland
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

The room was high and had a nice atmosphere like the whole hotel. The hotel had a restaurant with good service. The location was good for going to vineyards for wine tasting. We stayed only one night in the hotel while having a driving tour around California. The hotel had free parking just by the entrance.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank K-JA_Finland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 19, 2012

Two colleagues and I stayed here during a business trip - just one night - but had a very positive experience overall. The rooms were large and clean, beds very comfortable, and staff very accommodating. There were a few small issues with perfumy odors and someone smoking nearby for one of us (against hotel policy - so not their bad), but amenities were very nice. I would definitely think of this hotel if I were to come back to the area -- microwave, refrigerator, coffee, etc. in room was nice (could use a corkscrew in the drawer of the "kitchen" considering this is wine country). The shower was great -- linens very nice and soft -- loved the nice chair with ottoman with a good reading light (important!) -- and the desk chair was awesome. The breakfast was particularly good -- with soooo many options -- and "to order" options any way you wanted it. Staff was great.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ktizme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 19, 2012

We booked a room here for our children while we were in Napa for our wedding. The room was big and clean and perfect for them to get ready in the day of our wedding. The location is conveniently located in Napa and easy to get to everything they needed.

They were a little slow at breakfast and we weren't too sure it would get there at first, but it did.

The girls at the front desk during the day were lovely, though the night staff canceled our key card on us without notice. When my husband went downstairs to say that his key wouldn't work, they informed him that they canceled the card until they saw his credit card. They had it on file so we were perplexed on why they did this and especially why they locked us out of our room.

Overall, it was a good location for a large, comfortable room.

Stayed October 2012, traveled with family
Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Napa

Property: Hilton Garden Inn Napa
Address: 3585 Solano Avenue, Napa, CA 94558-2709
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Napa
#7 Family Hotel in Napa
#8 Business Hotel in Napa
#10 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Napa 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Hilton Garden Inn Napa hotel in Napa, California is one hour from San Francisco (in the heart of Napa Valley Wine Country). Enjoy complimentary WiFi, daily cooked-to-order breakfast in our on-site restaurant, evening room service, a heated outdoor pool/hot tub, complimentary 24-hour fitness room, 24-hour business center, 24-hour Pavilion Pantry and a 100% smoke-free facility. All rooms include microwaves, mini-refrigerators and Keurig(R) coffee machines with tea service. We also have 1,200 sq. ft. of meeting space for your next Napa, CA meeting at our hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Napa Hotel Napa
Napa Hilton Garden Inn
Hilton Napa
Hilton Garden Inn Napa Napa Valley, CA

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