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“Nice hotel, very friendly staff”

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Hilton Garden Inn Napa
Ranked #8 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Montreal
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice hotel, very friendly staff”
Reviewed June 15, 2012

This Hilton Garden Inn is a very decent hotel in the Napa region. If you've ever been to a Garden Inn before, you know what to expect usually : fairly mordern rooms, very clean, friendly and helpful staff. The only negative thing I could say about the hotel is the location. If you look at a map, you realize it is at the very beginning of the touristic part of the valley, so it is not as central as St-Helena for example. However, there are many vineyards in the area, and even if you want to go to the other end of the valley, it is very manageable. Overall a good choice to visit Napa.

  • Stayed July 2011, traveled as a couple
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Helpful?
1 Thank Guillaume L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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937 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
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Rancho Santa Margarita, California
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 12, 2012

This Hilton Garden Inn is a great hotel. It was sold out and such a great location in Napa. It is very close to the heart of the city and only 10 minutes at the most from the closest winery and beyond to all the others. The staff was so nice and greeted us at check in. They are very helpful with anything you need. Checked in quick and up to the room and they good size rooms, clean, up to date and I have no complaints. The one great thing about this hotel is the free wine tastings there on certain days of the week and that is awesome! Free cookies when we got back from visiting some wineries in the afternoon as well. I will stay here again and would recommend this to anyone.

  • Stayed June 2012, traveled as a couple
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Helpful?
1 Thank Jeremy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herald, California
Level 6 Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed June 8, 2012

The Hilton Garden Inn is located between Napa and Yountville on a frontage road paralleling the Highway 29 main drag through the Napa Valley. It is convenient for winery touring as well as dining and shopping excursions to downtown Napa and other valley towns. Rooms are comfortably sized and equipped with a mini-refrigerator, microwave, coffee-maker, and free wifi. Bathroom counter space--skimpy in so many hotels--is adequate and the shower head is high enough to suit tall people. Plenty of free parking surrounds the hotel, which also has a 24-hour business center, small gym, small swimming pool/jacuzzi, fresh-baked cookies at the front desk every evening, and even a rack in the lobby where you can borrow a book to read instead of watching TV. Hotel staff people are very friendly and helpful. There is no bell service, so you have to handle your own luggage, but the hotel provides carts to make this easier.

An on-site restaurant, open for breakfast and dinner only, offers a menu of short-order items and a limited selection of entrees. We purchased a room package that included a partly self-service breakfast, which gave us a couple of bucks off what we would have paid out of pocket for the meal. This breakfast is a cut above the typical hotel buffet, featuring a variety of omelettes, crepes, waffles, and eggs Benedict cooked to order along with hot and cold cereal, fresh fruit, and juices.

This hotel is an excellent choice if you're looking for good value and location at moderate cost.

  • Stayed June 2012, traveled with friends
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Helpful?
1 Thank roadmaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorba Linda, California
Level 6 Contributor
244 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed June 6, 2012

With our regular inn booked for the weekend (Elm House Inn), we tried this hotel as an alternate. We liked it so much that it may now be our first choice when visiting Napa! The rooms were similar to most Hilton Garden Inns; they were clean and roomy with coffee makers and microwaves. The beds are adjustable for the comfort level you like and the pillows are feathery perfection! Even though we were located near the elevator, it was very quiet. Each room offers free wi-fi and a desk. The staff at the front desk was so helpful. They provided directions to wherever we wanted go, suggested shipping material stores and loaned us marker and tape to secure our wine purchases. The breakfast was not included in our stay but is a good value ($15.00). It is an all you can eat type of buffet with pancakes and omelets made to order, served hot and fresh. There is also the standard fruit, muffins, cereals, juices and coffees. The afternoons and evening offer complimentary wine and cookies. My dad, husband and brother even enjoyed a free large brownie with ice cream! We cannot say enough about the staff. They were friendly, helpful and engaging. We would highly recommend this hotel to our friends and will definitely return on our next visit to Napa.

Room Tip: The hotel is only three stories high so any of the rooms are easily accessible by elevator.
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  • Stayed June 2012, traveled as a couple
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Helpful?
Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estes Park, Colorado
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 30, 2012

This hotel was very good-the staff was very helpful for recommendations on local restaurants. They have free wine tasting in their lobby on Wed, Fri and Sat nights where different wineries come to have guests wine taste there. The hotel also gave us a free bottle of wine for liking them on facebook but their wine was really bad. The free cookies every afternoon/early evening were a great bonus!
Had heard back things about the pools view of the parking lot and was worried about this however there were vines all along the fence so you couldn't tell at all and it was very nice.
This hotel was a great choice to be centrally located to Napa and Sonoma but you cannot walk to anything from this hotel.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank Aly073005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Cayman
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 29, 2012

We stayed at the Hilton Garden Inn Napa the first week in April for four nights. As some of the previous reviewers have noted it is in a great location and provides easy access to both Napa and Sonoma and it extremely close to Yountville. The hotel room wasn't large but has lots of amenities, which included a fridge and microwave as well as free internet and direct TV. Our room even had a sleep number bed that I have always wanted to try and it was extremely comfortable. The staff are very attentive and helpful. They even arranged to have our wine shipped/picked up. The price for this hotel was terrific (and the rate we purchased for included free breakfast). The gym facilities are very small but it had what I needed for a few days. What we were looking for on this trip was a nice, clean comfortable room/hotel so we could spend our monies on other things such as a wine tours, wine tasting and wine! We would definitely stay at this hotel again.

  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
Thank CharMabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level 5 Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 27, 2012

Stayed the middle of May. It is a modern, well appointed, clean, business hotel.
There are three floors. We stayed on the third floor. They have several very large room at the west end on the hotel. Those rooms end in the numbers 316 through 320. Room 319 was very large, with a very large bathroom. The bathroom featured a walk in shower, a Jacuzzi tub, two sinks, and a separate toilet room. There is complimentary internet access. There is a work desk with chair, two upholstered chairs and a sofa. There is a refrigerator, microwave, and coffee machine. The room was quiet and, since the hotel is located on a road that parallels Highway 29, it is sufficiently away from traffic to avoid road noise.
Avoid rooms ending in 07 through 09, as they are right at the elevator and ice/vending machines.
My only problem with the room was that it took several minutes - you could brush your teeth waiting - for the hot water to reach the shower. A definite waste of water.
The Garden Inns offer breakfast and dinner. The staff was very attentive. The food was prepared exactly as ordered. My only complaint is that, unlike other Garden Inns, the breakfast service does not have bacon available in the buffet. When I ordered a side of bacon, I received only 2 pieces of bacon. Being stingy with the bacon is a little strange.
The hotel location is very good as a base, if you are visiting both the Napa Valley and the Sonoma Valley. Overall, a very good stay.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onlyslightlyLost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Napa

Property: Hilton Garden Inn Napa
Address: 3585 Solano Avenue, Napa, CA 94558-2709
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Napa
#7 Family Hotel in Napa
#8 Business Hotel in Napa
#10 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Napa 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Hilton Garden Inn Napa hotel in Napa, California is one hour from San Francisco (in the heart of Napa Valley Wine Country). Enjoy complimentary WiFi, daily cooked-to-order breakfast in our on-site restaurant, evening room service, a heated outdoor pool/hot tub, complimentary 24-hour fitness room, 24-hour business center, 24-hour Pavilion Pantry and a 100% smoke-free facility. All rooms include microwaves, mini-refrigerators and Keurig(R) coffee machines with tea service. We also have 1,200 sq. ft. of meeting space for your next Napa, CA meeting at our hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Napa Hotel Napa
Napa Hilton Garden Inn
Hilton Napa
Hilton Garden Inn Napa Napa Valley, CA

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