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“Best Wine Tour Ever”
5 of 5 bubbles Review of Flex Wine Tours

Flex Wine Tours
Ranked #2 of 40 Transportation in Napa
Certificate of Excellence
More attraction details
Attraction details
Owner description: Planning your trip to wine country is very exciting, but with all the choices of where to go and what to, it's also overwhelming for most. Sit back and relax while we handle all the details for your wine country adventure. We offer custom designed curated private wine tours to both Napa and Sonoma regions exploring the "Roads Less Traveled" spots in unpretentious cool style and total comfort. Personal interactive guides and local professional Sommelier/host James interactively accompany you on your special day providing local insights. Enjoy a customized wine tasting experience and premium touring in roomy premium SUV luxury vehicles with spectacular visibility along with all the new modern conveniences and extras at your fingertips. Professional quality photography of the people, places, and landscapes included on your tour day at no extra charge. Relax with us...You're in wine country!
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Best Wine Tour Ever”
5 of 5 bubbles Reviewed June 15, 2013 via mobile

Short version: Flex is awesome, knowledgeable, on point and we would book them again in a heartbeat and tell all of our friends about them!!!

Long Version: My wife found Flex after some internet searches. My wife and I came to Napa with her sister and her sister's boyfriend and we wanted a good, solid wine tour that did not feel like a third hrade field trip. My wife read reviews and called around. We decided to go with Flex based on reviews and after speaking with James.

We arrived about an hour late after a terrible experience getting from San Fran to Napa (rental car nightmare, traffic, accidents) and found Holden (our guide) waiting for us. We had to skip our first visit because we were late and ended up being able to add it on as our last stop. Holden worked with us, took pics, explained everything about the region, his experiences,
told us about the business, etc. and was friendly, great to be around.

One thing I have to point out is that we went to one winery where we ran into another Flex group that was just leaving. We had our lunch with us (Holden was great in recommending several possible places to stop and get food, hive us time to order, etc. and then take the food with us to eat at the next stop.). The guy at the front door of the winery gave us a bit of a hard time because we had our food with us! Holden and the tour guide of the other group (Diane) quickly jumped in to get us the table the other Flex tour group just left and let us use it! We sat down, started our tasting and immediately had several winery employees come over and apoligize for the hard time at the door and then escort us to another table. We felt kind of like mini-celebrities with all the attention and all. We then got to eat our lunch with a great view.

Holden had water, coffee drinks, Red Bulls, and snacks always fully stocked between the time we got out of the Flex and back in for our next destination---and it was well appreciated!! Several hours of wine tasting can wear on you and it is nice to know (and a pleasant surprise) to find everything ready and waiting for you! It was definitely hella-clutch!

You will not be disappointed with Flex Tours and I am proud to say I would book them again and not bother searching for anyone else! I do not leave many reviews, but I do read alot of them. I hope you book these guys, as I took the time to write this review and hope it helps you. I had to write this immediately after the tour because I would have put it off, as I am a procrastinator. I really hope my review helps you.

Visited June 2013
Helpful?
1 Thank Jzb110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guide2_WC, Owner at Flex Wine Tours, responded to this review, June 26, 2013
Thank you so much for your prompt and fantastic review! We really appreciate your taking the time to write it, and letting us (and the world) know that we were able to make a day that started out on a tough note improve and end in relaxed and happy style. That's our goal at FLEX: making sure you are not just completely satisfied but extremely happy with your experience with us. Come see us again soon and thank you again for a great review!
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English first
Raleigh, North Carolina
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Perfect Day!!!”
5 of 5 bubbles Reviewed June 10, 2013

Flex was recommended to my wife and I by some friends who did a tour with them last year. They said we would not be dissappointed, and that is an understatement to say the least. From our initial contact with James, we told him what we were interested in doing/tasting/seeing as well as our budget. He responded with a customized plan that fit our needs exactly. Dianne was our guide, and her knowledge and inside information helped make the tour that much more enjoyable. Highly recommend!!!

Visited June 2013
Helpful?
1 Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guide2_WC, Owner at Flex Wine Tours, responded to this review, June 26, 2013
Hello from Napa and thank you for your review! One of the highest forms of praise we can hope to receive is an enthusiastic "thumbs-up" like yours and the confidence (in us) reflected by your friend's referral. Thank you for letting us know that we did not disappoint! Cheers, and come see us again soon! -Diane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Honeymoon in Napa”
5 of 5 bubbles Reviewed June 3, 2013

My wife and I had an amazing time in Napa for our Honeymoon. We decided to go with Flex Tours (James was our driver) for a intimate and private tour of Napa Valley. James was so knowledgeable about wine, wine making process, and the Valley. He listened to our taste and wants so that he could customized the day specifically for us. We started off with a visit to a Chateau for sparking wine. Next we visited one of the most scenic wineries in Napa (Artesa), ate lunch at a wonderful, unique, and hidden Bistro (Yountville), and visited two more wineries after lunch. Our favorite winery was Reynolds Family. It was very intimate, personally, beautiful views, great wine, and a wonderful owner (Steve signed all 3 of our bottles). Our day was jammed packed. It was perfect to have a DD to safely drive us around, show us only the best wineries, food, and much more in the Valley. We had such a great experience and highly recommend Flex Tours for individual, couples, or groups tours. Their guides and experts really know the Valley and will show you only the best of Napa according to your individual tastes!
Thanks Flex Tours and James!

Visited May 2013
Helpful?
1 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guide2_WC, Owner at Flex Wine Tours, responded to this review, June 26, 2013
Thanks for the great review! A Honeymoon is the event of a lifetime; we are very honored that you chose FLEX to serve you. It's extremely gratifying to know that we were able to make it a very special day for you both, with special experiences and great memories (and pictures) which will last a lifetime. Cheers and Congratulations again; come back and see us in Napa soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Just what we wanted....”
5 of 5 bubbles Reviewed June 3, 2013

While James is incredibly knowledgable about wine, we explained to him prior to the trip that we were beginners so he made the tour educational and fun. He has access to some lesser known spots that are off the beaten path that we really enjoyed. His vehicle is pristine and he provides snacks and drinks during the tour. He takes great pictures but also has a "hands off" approach so you don't feel like someone is drapped all over you during the tour. We give Flex Wine Tours 5 stars and definitely plan to refer family and friends to James when they go to Napa.

Visited May 2013
Helpful?
Thank Justin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guide2_WC, Owner at Flex Wine Tours, responded to this review, June 26, 2013
Greetings from Napa and thank you for taking the time to submit a review of FLEX Wine Tours. It's good to know we were able to provide exactly the day you were looking for and that, while being informative and present as much as we felt you desired, we were not at all smothering. It's very gratifying to get such positive feedback. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
312 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 154 helpful votes
“Great wine tour”
5 of 5 bubbles Reviewed May 30, 2013

Our group of 4 friends really had a great time on this personalised wine tour. Our guide James contacted me a few weeks before the tour to find out what types of wine our group liked. We were really happy with the wineries we visited and the stop for lunch at the Oakville grocery. We had enough time to enjoy the wine and the scenery at each winery and also a stop for gelato in Yountsville. We also appreciated the fact that James took pictures along the way and sent them to us later on.
If you are looking for a more personal service, I highly recommend this wine tour company.

Visited May 2013
Helpful?
Thank Nathalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guide2_WC, Owner at Flex Wine Tours, responded to this review, June 26, 2013
Thank you for your review! We hope we get to serve you again on your next visit to Napa. Cheers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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