We had a great time at La Residence. The location is between downtown Napa and the long stretch of wineries to the north, so it's a short drive either way. The grounds are pretty, well-kept, and quiet. The room itself was nice (we stayed in the deluxe king) and clean. We enjoyed the complimentary wine and cheese tasting both nights we were there, and the continental breakfast was also satisfying.
Above all, though, the staff is incredible. As others have mentioned we were contacted by the concierge before arriving about booking tours during our stay. We opted for the olive oil tasting at Round Pond and the hot air balloon ride from Napa Valley Balloons, Inc. In both cases we received a discount over the normal price by booking through the hotel, and in the case of the balloon ride we even got free photos from the ride, which are usually extra. As a side note, the balloon ride was well worth the cost and is not to be missed!
We want to particularly mention the amazing service of one of the staff, Candy. Always with a smile, she set up a complimentary fire in our fireplace both nights, helped find a DVD player and hooked it up to our TV for us, and even baked us a personal batch of warm, soft chocolate chip cookies and delivered it to our room (her suggestion!) She really made our stay very memorable.
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- Also Known As:
- La Residence Hotel Napa
- La Residence Napa
- SENZA Hotel Napa, Napa Valley, CA