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“Loved the wine, Hated the service”

Trefethen Family Vineyards
Ranked #19 of 197 things to do in Napa
Certificate of Excellence
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Attraction details
Recommended length of visit: 1-2 hours
Owner description: One of Napa’s classic wine estates, Trefethen is still a hidden gem. Easy to find, but only if you’re looking. Our entry is on Oak Knoll Avenue, tucked away from the crowds of Highway 29. The driveway John Trefethen used to land his plane on runs through the middle of our vineyard, over the ground we have tended since 1968. On August 24, 2014, a 6.0 earthquake rocked Napa Valley and Trefethen to the core and left our cherished historic winery leaning 4 feet to the west. We have spent 2½ years working on a full restoration, including a modern seismic retrofit. Originally constructed in 1886, and listed on the National Register of Historic Places, the building is ready to stand sentinel over Napa Valley once again. Please come visit soon! Reservations are not required but are suggested Reservations are required for all groups of 6 or more. At this time we are unable to accommodate anyone under the age of 21, including infants and children.
Reviewed October 3, 2005

Just back from a weekend in Napa - 10 of us were celebrating a friend's 40th birthday. One of our stops included a tasting at Trefethen. While their wines are spectacular, the service and terrible attitudes will greatly diminish the experince. Specifically, we had trouble with a leaking cork on a $160 magnum of wine (just one of several purchases)and simply asked that it be replaced...instead of apologizing and correcting the issue, the bratty little girl behind the counter made a huge fuss (embarassing herself and the winery in front of many customers). I bought the wine for our group to enjoy with a picnic lunch, but the Trefethen experience simply put a damper on our spirits. Most would agree that this winery produces some exceptional wine, however there are MANY competitors with this talent...and they have the people skills to keep customers coming back. My hat is off to 'Mike' who came out of the back, recognized the situation that his foolish colleague had created and finally replaced the wine. I would encourage people to avoid the hassle at Trefethen and visit one of the other 400 friendly producers.

1  Thank Brad945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A TripAdvisor Member
Kalamazoo, MI
110
Reviewed July 28, 2005

The Trefethen winery tour is very nice for the beginner to intermediate wine "appreciator." The grounds don't have the grandeur that some of the other wineries in the valley portray, but you're presented with sort of a down-to-earth attitude that says, "We make wine here." The wines themselves are very good, especially the estate pinot noir and a couple of the chardonnay vintages - very fruit-forward, not what has become accepted as the "typical" California chard, big and buttery. It was actually very nice, crisp and refreshing, almost of the sauv blanc persuasion. One of our party is a member of the winery, so we received very personalized service - spent nearly 2 hours there and tried most of their wines. I think together we ended up buying nearly 2 cases of wine there. Regardless, if you're going to Napa, check out Trefethen - you might just end up joining the club.

10  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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