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“Amazing Experience in Napa without the Napa prices!”
Review of Andaz Napa

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Andaz Napa
Ranked #4 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Fort Collins, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing Experience in Napa without the Napa prices!”
Reviewed November 29, 2010

I randomly selected this hotel as we wanted to stay in a nice hotel with a little luxury...but not pay normal Napa Valley prices. It was an amazing experience! The staff was very accommodating and friendly. We loved the lounge outside where you can sit on the swings and by the fireplace. The bathroom was HUGE and had an amazing shower. I need white noise when I sleep and they left a fan in my room for me.

I would stay at any Avia hotel! Simply wonderful!

Also, there is a GREAT restaurant near the hotel, Grace's Table. You definitely need to check it out.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank SJNelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, December 5, 2010
Dear Valued Guest,

We are so delighted you had an amazing experience at AVIA! It is so great to know the staff was accommodating and you were able to enjoy the outdoor terrace and fire pit. Thank you for choosing AVIA and we look forward to seeing you again in Napa or at one of our other locations.

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Dallas, TX
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 28, 2010

For the price, it hard to beat this upscale modern hotel in downtown Napa. The rooms were very nice and the hotel offered great service. My wife and I will definitely come back.

Stayed November 2010, traveled as a couple
Helpful?
Thank discstu11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, December 5, 2010
Dear Valued Guest,

We are delighted you and your wife had a great stay and found AVIA to be a great value. Thank you for staying with us and we look forward to seeing you again!

In hospitality,
Kristine Youngberg, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 24, 2010

Avia on first, in downtown Napa is an excellent option for those wanting a full-service hotel.

Avia offers modern styling, attentive staff, and spacious rooms at a reasonable cost. During a recent stay, my wife and I were pleasantly surprised to see the quality offered by Avia at a very reasonable cost. The location is excellent, allowing for an easy walk to a number of quality restaurants in the area and an easy drive to the mouth of the Napa valley and many of the more prominent vineyards and wineries.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ImportSport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, December 5, 2010
Dear Valued Guest,

We are very pleased you found AVIA to be an excellent option in downtown Napa. Thank you for the positive comments regarding the staff, location and quality of the hotel and amenities offered. We hope to you will stay with us on your next trip to Napa.

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 24, 2010

Stayed 4 nights at the Avia from 11/20 - 11/24/2010 and just as many others have said, it was wonderful start to finish - definitaly 5 stars for us. We had a room with the extra sitting area (Lux perhaps?) and felt that it was so worth the upgrade. Was able to wake up early and watch TV or work on the computer while the hubby slept in. It was nice to have the extra space. The rooms are very clean and very modern. Wood floors, beds and pillows were amazing, all marble bathroom and the water pressure and hot water top notch. Request a room on the 5th floor and you'll have a great view of the mountains. But what really made our stay 5 star was the staff. Lisa at the front desk was a super star - thank you! From the doormen, to the cleaning staff, front desk and concierge everyone really went out of their way to make our stay enjoyable - so pleasant and friendly, top notch customer service. The hotel is located right in the middle of town, walking distances to the Riverfront restaurants, Oxbow and Main Street. We loved the location and didn't have problems with noise. Since we all look for the critiques on tripadvisor, the one thing I would say is that if I were traveling during the summer months, a pool would be nice to have to enjoy after a day out and about. But as we were here in November, it was not an issue for us obviously. We would absolutely return to the Avia.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank MK2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, December 5, 2010
Dear Valued Guest,

We read your review and are excited to know your stay was amazing in every way. Thank you for the great compliments on the amenities that are offered as well as the staff. They work hard to make sure every guest has a memorable experience and it sounds as though they did just that Thank you for staying at AVIA and we look forward to seeing you the next time you are in Napa.

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
272 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed November 23, 2010

We stayed here as a base to check out the Napa and Sonoma valleys. We had a fabulous room with fireplace and tub in the room. The hotel is new and so everything is gleaming. Sadlythe weather prevented us experiencing more of what the hotel had to offer extenally but the outside aread looked very inviting. We were given good dining recommendations and the concierge and valet services were excellent. If we stay in Napa again this is where we will stay. No doubt!

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, December 5, 2010
Dear Valued Guest,

We are so delighted to read AVIA was the perfect base for your recent trip to the Napa area. Thank you for staying with us and hopefully the weather will be more cooperative the next time you visit so you can enjoye the outdoor terrace.

In hospitality,
Kristine Youngberg, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 20, 2010

First of...we loved the wood floors! No hotel carpeting, yea! We just marveled at the well thought out design that went into this hotel. Our std room was awesome! This place is immaculate! The rooms were very quiet which we loved. Great pillows and matresses. The service was second to none starting with Vicki in reservations who never got tired of exploring room options with me prior to comming. Vicki is the best! I'm also very thankful to Juliette and another front desk gentleman who helped me coordinate getting my keys couriered same day from Avia to my SF hotel on Saturday the 13th. No keys would have meant a huge hassle when we got back to Minneapolis. Thank you Juliette! Sorry I forgot the other fellow's name. The front desk staff we're always chearful and willing. Can't say enough. If you want one tiny knock it might be that you had to go next door to a freestanding health club to workout but that wasn't a big deal. Everyone in our group loved this place. Great value here!

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chablis28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, November 21, 2010
Dear Valued Guest,

We are delighted to hear your stay at AVIA was great in every way! Thank you for the wonderful comments regarding the décor and amenities offered. Also, thank you for recognizing the staff as they work very hard to make sure every guest has a memorable experience. We are so glad everyone in your group loved AVIA and we hope to see you again soon!

In hospitality,
Kristine Youngberg, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
Reviewed November 16, 2010

Arrived at the hotel late one evening, not quite sure what to expect. Were met by Nancy and Pierre at the front desk. They ensured our stay was so memorable, we booked another night! Great service guys! Many thanks!

As far as the facilities are concerned, we can only compliment the hotel for excellence in every area!

Needless to say, we will be back!!!

- Andy and Samantha

Stayed November 2010, traveled as a couple
Helpful?
Thank saspiegel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this review, November 21, 2010
Dear Valued Guest,

It sounds as though every aspect of your stay at AVIA was great! Thank you for recognizing our front desk staff. They work hard to make sure every guest has a wonderful stay and it sounds as though they succeeded. We look forward to hosting you again in the future.

In hospitality,
Kristine Youngberg, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Andaz Napa

Property: Andaz Napa
Address: 1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Napa
#2 Luxury Hotel in Napa
#2 Romantic Hotel in Napa
#4 Family Hotel in Napa
#6 Business Hotel in Napa
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Andaz Napa 4*
Number of rooms: 141
Official Description (provided by the hotel):
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more   less 
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Also Known As:
Avia Napa Hotel Napa
Avia Hotel Napa
Andaz Napa Napa Valley, CA

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