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“Great Location, Small rooms”
Review of Andaz Napa

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Andaz Napa
Ranked #4 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Reviewed September 27, 2009

Beginning: Vicky in reservations made sure we got our confirm even though it took several tries to get through the spam blocker. We requested a room away from the elevator and were placed at the very end of the hall (perfect). The hotel decor is hip and trendy and dark (reminds me of The Hotel at Mandalay Bay in Las Vegas) and the standard rooms are VERY small and the layout is uncomfortable... you cannot roll the desk chair out as the area rug blocks it and after you are out there is about 6 inches of space between the bed and chair.

The location is very good as you can walk to several spots in downtown Napa.

The two drawbacks may not matter to you if you are here for wine (we were, but you need a break once in a while): no pool to sit and relax and the lack of a full bar.

We did not avail ourselves of the staff as we are "do it ourselfers" using Trip Advisor and other sights.

  • Stayed: September 2009, traveled as a couple
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Thank BNJ2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this reviewResponded September 29, 2009

Dear Valued Guest,
Thank you for your recent stay with us at AVIA. We are happy to hear your stay was enjoyable. We hope to see you again soon!
In hospitality,
Kristine Youngberg, General Manager

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2,009 - 2,015 of 2,097 reviews

Reviewed September 25, 2009

We found the hotel over the internet while planning our trip to Napa and we were quite pleased that it lived up to its pictures and details. The hotel staff was friendly and helpful. Maria, the concierge gave us good advice and was very helpful in pointing out where to go and what to see. We were upgraded to a suite with a soaking tub, and two-way fireplace, which added to the romance of the trip. The marble bathroom with the walk in shower was fabulous, but a little cold while showering. The buffet breakfast although tasty, was poorly staffed, and the wait at the omelette station took 30 minutes. The hotel is in downtown Napa, about 30 minutes from the wineries that are located along Hwy 29, so it's a bit of a drive. We stayed over Labor Day weekend and the city had a few events that were within walking distance of the hotel that we enjoyed. There are also several restaurants within walking distance, and we could walk to the Wine Train station for our lunch, which was very convenient. Overall, we enjoyed the hotel's facilities and ambiance.

  • Stayed: September 2009, traveled as a couple
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1  Thank Hergie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this reviewResponded September 29, 2009

Dear Valued Guest,
We are happy to hear you enjoyed your stay at AVIA over Labor Day. Thank you for your comments as your feedback is very important to us. We look forward to seeing you again soon!
Sincerely,
Kristine Youngberg, General Manager

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Reviewed September 17, 2009

I had a fantastic time at this hotel. The hotel was clean and very tastefully decorated. The concierge Maria was fabulous. She helped us to book a great tour to visit some of the wineries that was excellent. She recommended a small company that took out groups of four so that the tour had a private feel but was very reasonably priced. She also recommended several great restaurants and each one that we went to exceeded our expectations. The breakfast buffet while not extensive had just enough offerings to make it just right after a night of drinking and fine dining. The wait staff at the restaurant was extremely friendly and attentive. The chief chef was also very personable and took the time to answer questions about the menu. Don't miss the free tastings between 5-6PM. They are a great start to the evening or a nice way to wind down a long day. The location was great, several restaurants and sights were within walking distance. I would definitely stay here again.

  • Stayed: September 2009, traveled with friends
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Thank btravelNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this reviewResponded September 25, 2009

Dear Valued Guest,
Thank you so much for the nice compliments. We are delighted to know you enjoyed your stay and that our staff was able to help you discover Napa! We look forward to your next stay with us at AVIA!
Thanks again,
Kristine Youngberg, General Manager

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Reviewed September 17, 2009

  • Stayed: September 2009, traveled as a couple
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    • Service
Thank samthetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this reviewResponded September 25, 2009

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Reviewed September 15, 2009

  • Stayed: September 2009, traveled as a couple
    • Value
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    • Service
Thank jco666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this reviewResponded September 25, 2009

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Reviewed September 14, 2009

  • Stayed: September 2009, traveled with friends
    • Value
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Thank CandiBKane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this reviewResponded September 25, 2009

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Reviewed September 13, 2009

  • Stayed: September 2009, traveled as a couple
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Thank tipperella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIANapaGM, General Manager at Andaz Napa, responded to this reviewResponded November 3, 2009

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Additional Information about Andaz Napa

Address: 1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Napa
#2 Luxury Hotel in Napa
#2 Romantic Hotel in Napa
#4 Family Hotel in Napa
#6 Business Hotel in Napa
Price Range: $217 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Andaz Napa 4*
Number of rooms: 141
Official Description (provided by the hotel):
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more   less 
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Also Known As:
Avia Napa Hotel Napa
Avia Hotel Napa
Andaz Napa Napa Valley, CA

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