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“Great Service!!”
Review of Andaz Napa

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Andaz Napa
Ranked #3 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Kirkland, WA
Level 6 Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great Service!!”
Reviewed December 10, 2013

My husband and I stayed here for the weekend while in Napa. I have not one complaint. My little niece wanted to stay the night with us and they helped us create an extra sleeping space for her. They really did all they could to make sure we were comfortable. Room was large and sunny, bed and linens were great. All was well! Would return here for sure! Thank you!!

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank lsanborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (353)
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English first
Knoxville, Tennessee
Level 6 Contributor
194 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed December 9, 2013

The Andaz was just voted one of the best hotels in California but it wasn't the best for us. What we did like was the room setup with a sitting area and 2-way fireplace. I liked the huge shower and 2 sink vanity also. The best part was free non-alcoholic drinks in the mini bar and they refilled it. What we did not like in the room was the big tub outside the bathroom in the bedroom. There were several places you could trip over especially in the night-the rug on the wood flour, the tile threshold around the bath tub and the tile threshold to the bathroom. The dark hallways which were lit by dim sconces may look nice but not great for older people. The lobby was small and the bar was right there next to the check in area. The staff were very friendly and helpful. I would not recommend it for the older than 60 crowd. It is downtown Napa so you can walk to shops and restaurants and parking is free staying at the hotel.

  • Stayed November 2013, traveled with friends
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Helpful?
Thank Charlotte T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Level 4 Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 7, 2013

I loved Andaz Napa. The marketing manager Aaron Freeny is the best!. The bar is fun and the rooms are large with standing bathtubs and fireplace, very romantic. I stayed at some spas in Napa and I wish that I had never left Andaz. Its perfect and close to everything.

  • Stayed November 2013, traveled on business
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Helpful?
2 Thank tysonroxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fulton, Maryland
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 29, 2013

We stayed for a single night at the Andaz Napa in between wine tours. I managed to get a good deal on a loft suite, which was definitely worth the upgrade, huge windows with nice views of the main streets downtown, sitting room, soaking tub, and a great bathroom. The staff was friendly, but went mostly unnoticed (the welcoming glass of wine was a nice touch though), save the quick and convenient check-in. I also thought the location was fantastic: the hotel was centrally located in downtown Napa - well within walking distance of numerous restaurants and bars. I liked the fact that the downtown location was a stark contrast to our earlier travels in Calistoga and Yountville. Overall, a great stay in a great hotel.

Room Tip: Splurge a little and grab a loft suite with a sitting room and soaking tub for a luxurious stay
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  • Stayed November 2013, traveled as a couple
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Helpful?
1 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 28, 2013

We just returned from 4 days in Napa where we stayed at the Andaz Napa. We loved the hotel, from the fireplace in the lobby to the very modern check-in - no reception desk, check in with an Ipad in the lobby. The service was outstanding, staff totally gracious, no request was too much. It is a perfect location, on the quaint main street in Napa, a hop away from main shopping centers,movie theater, new riverfront plaza and the local wineries. The only negative comment was related to a $10 corking fee they wanted to charge us for uncorking and providing wine glasses when we brought our own wine to the lobby one night. Considering the location, and the fact that coming to Napa means you're looking to sample different wine experiences, I found this to be a petty charge for a 5 star hotel. We ended up buying wine glasses across the street for a few dollars and uncorking the bottle ourselves. Otherwise, great stay and great fun!

Room Tip: The corner room on the 4th floor with a view was beautiful
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  • Stayed November 2013, traveled as a couple
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Helpful?
Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Connecticut
Level 5 Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed November 27, 2013

We stayed 4 nights at the Andaz over the Veterans Day weekend and had an absolutely amazing stay. Our room had a fireplace that was open to both the bedroom and the sitting room area, which we used every night. The room had a large balcony and we enjoyed our first at the Andaz breakfast on the balcony, and would often come back and sit outside for a few moments at the end of each evening. We also very much enjoyed the outside sitting area available on the second floor. The outside fire was very cozy and kept you warm even on the chilly nights. It was a very relaxing place to spend the evening after touring the local vineyards. Upon first entering the room it did seem a little odd that the tub was placed outside of the bathroom near the bed, but we quickly came to see the advantage in this allowed us to continue our conversations and enjoy a glass of wine with each other even when I was lounging in the bath. Very romantic and relaxing to our surprise. We would definitely come here again.

Room Tip: I would recommend requesting the room with the fireplace...we loved it.
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  • Stayed November 2013, traveled as a couple
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Helpful?
1 Thank Jennifer Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darien, Connecticut
Level 6 Contributor
138 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed November 25, 2013

We stayed 4 nights while at a wedding, everyone on the staff was very helpful. They made restaurant reservations, suggested wine tours, even packaged our wine and shipped it to us (this was a suggestion so we could just buy 1 or 2 bottles at any one vineyard and combine them to ship). Our rooms (2 for our family) were quiet and comfortable, the internet worked, and the snacks/soft drinks in the minifridge were included in the rate and not charged separately as is usually the case. It was nice to have 2 places in the room to use as desks so we could both work/e-mail from the room. The gym is not in the hotel but a 2 minute walk, its a real hard core gym and not the usual small one at a hotel. The only slight problem could be at checkout/checkin as there is no reception desk and a standing station with laptops is used instead and there could be a wait.

Room Tip: 3rd or 4th floor corner
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  • Stayed October 2013, traveled with family
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Helpful?
Thank mary n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Napa

Property: Andaz Napa
Address: 1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Napa
#2 Luxury Hotel in Napa
#2 Romantic Hotel in Napa
#4 Family Hotel in Napa
#6 Business Hotel in Napa
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Andaz Napa 4*
Number of rooms: 141
Official Description (provided by the hotel):
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more   less 
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Also Known As:
Avia Napa Hotel Napa
Avia Hotel Napa
Andaz Napa Napa Valley, CA

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