We had a living room suite on the 4th floor. Beware of lower floors - you might have a structure as a view. The room was nice and the buffet breakfast was well worth the $16.00. I would have rated the hotel higher, except we wanted to check out a day early - it was Sunday and the hurricane had just gone right over our house in New York. We called 30 minutes after the noon checkout to the front desk and we were told we could not check out since the noon deadline was past. Then we were told we could pay 50% or $140 for the 30 minutes extra in the room - maid service hadn't even come yet to clean the room! That was a real turn off. We didn't plan for a hurricane going right over our house. They said we had to plan our trip better. LIsa (the manager on duty), really?!
- Official Description (provided by the hotel):
- Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more less
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- Also Known As:
- Avia Napa Hotel Napa
- Avia Hotel Napa
- Andaz Napa Napa Valley, CA