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“Luxury in wine country”

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Silverado Resort and Spa
Ranked #17 of 30 Hotels in Napa
Certificate of Excellence
Bakersfield
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Luxury in wine country”
Reviewed May 8, 2013

We recently spent 3 nights in a golf course view suite which had been newly renovated. There was a full kitchen, dining/living area with a large flat screen, glass doors viewing the golf course, patio with furniture. Bedroom had a very comfortable bed, modern bath, plenty of drawers, storage. The property is beautiful, the spa is excellent. Highly recommend.

  • Stayed April 2013, traveled on business
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Helpful?
Thank PattyBY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at Silverado Resort and Spa, responded to this review, May 23, 2013
Thanks for your review! I am glad to read you had an enjoyable stay with us and that you enjoyed your room on the golf course. We will look forward to welcoming you back in the future!
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3,566 reviews from our community

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Traveler tips help you choose the right room.   Room tips (484)
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Indianapolis
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 7, 2013

Great room, great location. We enjoyed the tennis courts, very courteous tennis staff. The room was a tad dated, but we didn't care. It was huge with a kitchen! We did not eat at any of the restaurants, so cannot comment the food. Would recommend this resort.

  • Stayed May 2013, traveled as a couple
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Helpful?
Thank MVD2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at Silverado Resort and Spa, responded to this review, May 9, 2013
Thank you for your review. I am very glad to read that you enjoyed your stay with us and that you had the opportunity to get in some tennis. Sounds like you had a good time. We hope to see you back at the Resort soon.
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Atlanta, GA
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 6, 2013

We spent three nights at this resort in a 2 bedroom 2 bath villa with relatives. We had a small golf course view. Our location was quite remote from the main building and facilities, so we were not able to enjoy any of the facilities. We did use the shuttle that was offered, but one morning we called, and they never showed up, so we took our own car and ate elsewhere.
I don't know, maybe it is a great resort for California, but for us Georgians, it was old, dated, and not very memorable. We would not return. It is one of those "conference" Hotels, that you would not choose for a vacation. oh well

  • Stayed May 2013, traveled with family
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Helpful?
1 Thank Atlanta_GAMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at Silverado Resort and Spa, responded to this review, May 9, 2013
I was disappointed in reading that your stay was not all that it could have been and that you felt we were just a conference hotel. We certainly always aim to exceed our guest's expectations and in this instance did not do that. We will take your comments and review them with our associates so we can be sure to offer a much better experience in the future. Thank you for your feedback.
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Woodbine, Maryland
2 reviews
Reviewed May 6, 2013

We stayed at Silverado for a business gathering and had a marvelous time. Room 471 was great and in a fantastic location close to the pool, tennis, and main clubhouse. Our tv in bedroom didn't have great reception but that's ok because we weren't there to hang in the room and watch tv. Room was clean and nicely furnished. Did a day of winery touring which was awesome. Pine Ridge Winery does a really nice job. Artesa Winery is not to be missed, it was unbelievable.

Room Tip: Room 471 was quiet, nicely furnished and in a great location with relation to pool, tennis, clubhous...
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  • Stayed May 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank beachlover211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at Silverado Resort and Spa, responded to this review, May 9, 2013
It was wonderful to hear that you had a pleasant stay with us and that you had the chance to get out and take advantage of some of the beautiful wineries we have in the area. We will take a look into the reception of the television in the room you stayed in to make sure it is in proper working order for our guests. Thanks for letting us know. We appreciate your comments.
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Fredericksburg, Virginia
Level Contributor
396 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed May 4, 2013

Have been staying at resort once a year for about 10 years. Noticing a decline overall. My condo was nice and comfortable, except TV reception was poor. I did not report until departure. The main building, bar and business center require attention. Carpets wearing thin, somewhat dingy. Bar was deserted on a Saturday evening! The issue requiring some management oversight is the porch entry. Although music was a bit loud on check in, checking out on a Sunday morning was almost unbelievable -- music blasting. The front porch of The Silverado, at least for this particular weekend, lost its California elegance.

  • Stayed April 2013, traveled on business
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Helpful?
1 Thank Loveacorona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at Silverado Resort and Spa, responded to this review, May 9, 2013
First of all, I would like to thank you for being such a loyal guest these last ten years. We very much appreciate that you continue to come back and visit us. With that said, I do want to apologize that you did not have the quality experience we look to give all of our guests. We are working hard at addressing some of the issues you mentioned in your review, including the remodeling of our conference center. I have also shared your review with our management team and we have made sure the music at the front porch entry is turned down.

Thank you for your review and we hope to see you back at Silverado soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 2, 2013

We've stayed here alot in the past, mostly because of one golf shop employee (no longer there) and I must say now we won't be back. Last visit, the room we were given was old and shoddy, and our toilet broke during our stay. I just feel like there's no attentiveness to the customer here and every employee is having his/her own conversation and when they do notice you, it's more because they have to or want a tip. I don't appreciate that, I feel that genuine service comes because you love your job. So, we used to put up with the rooms because the service we used to get while golfing was so great, but now, no one left to give us that. Plus, the group we played golf with had the price doubled for this year. Seems dumb when you want business and this place clearly wasn't busy. I'm sorry to say, Silverado, you've missed the mark in your attempt to be better.

  • Stayed March 2013, traveled as a couple
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Helpful?
4 Thank Raj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at Silverado Resort and Spa, responded to this review, May 9, 2013
We are very sorry and disappointed to read of your feedback of the Resort. We work very hard at providing our guests with the best customer service and it seems as though we missed the mark with you this time. Your comments have been shared with our managment staff and we know we can take your feedback and turn it around to a positive. There are many great changes that are happening at Silverado and we hope you will come back and experience them for yourself.
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Virginia Beach, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 2, 2013

a group of us stayed three nights, played two rounds of golf, dined, played cards and had a wonderful stay at the Silverado Resort, the staff was very friendly and helpful, the 1 bedroom suites were excellent, clean and well appointed. The General Manager was very hospitable and runs a world class resort. I would not stay anywhere else other than the Silverado Resort and Spa when visiting Napa in the future.

  • Stayed April 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Harveyleemoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John E, General Manager at Silverado Resort and Spa, responded to this review, May 9, 2013
Thank you very much for your kind words. We were glad to read that you had such an enjoyable time during your recent visit to the Napa Valley. We will look forward to welcoming you and your friends back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silverado Resort and Spa

Property: Silverado Resort and Spa
Address: 1600 Atlas Peak Rd., Napa, CA 94558-1425
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Napa
#7 Business Hotel in Napa
#11 Family Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Silverado Resort and Spa 3*
Number of rooms: 380
Official Description (provided by the hotel):
Silverado Resort and Spa is a luxury resort in the heart of the world-famous Napa Valley Wine Country. Whether you come to the Northern California area for relaxation, adventure or business, find it here. Located just an hour north of San Francisco, Silverado is tucked away from the city while still being close to the Bay Area action. The soothing, full-service spa sets the stage for relaxing comfort, offering massages, facials, manicures, pedicures and more. But there's more to Silverado Resort and Spa than just soothing stays. Two PGA championship golf courses, which are overseen by World Golf Hall of Fame member, lead golf analyst for NBC Sports, and resort co-owner Johnny Miller, 13 lighted tennis courts, and biking and hiking trails on-site ensure excitement at every corner. And thanks to its Napa Valley Wine Country location, it's all close to more than 400 wineries. The fine and casual dining within the resort's restaurants pair nicely with local wines. The elegant styling and picturesque Northern California views makes it one of the most sought after wedding venue destinations as well. Or you can simply take it all in from the patio of the newly opened Market and Bakery, strategically situated at the front of our historical Mansion, while you enjoy a coffee and pastry in the morning or a glass of Napa Valley wine while sitting at the edge of our fire pit in the evening. It's all designed to ensure the authentic Napa Valley Wine Country stay for any and all visitors. ... more   less 
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Also Known As:
Silverado Hotel Napa
Silverado Resort Napa
Silverado Resort And Spa Napa, Napa Valley, CA

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