The typical response from every staff member we met was..."I have been here for...up to 37 years". We did not meet one unhappy member during our visit. The food was off the chart, the entire resort was impecably clean, and relaxation is the word for the entire stay! The Royal Oak restaurant is a wonderful surprise, from the creative and outstanding food to the superior and attentive staff!
The only area that needs work is the Dolce email reservation confirmation system. It doesn't work and they would be better to not send emails! Having made reservations directly with the hotel, I got an immediate email, which was great. However, the option to purchase upgrades was not communicated to the resort; and the promised followup email on the day of arrival did not come! Fortunately, that had nothing to do with the outstanding customer service that we received from everyone onsite!
- Official Description (provided by the hotel):
- Silverado Resort and Spa is a luxury resort in the heart of the world-famous Napa Valley Wine Country. Whether you come to the Northern California area for relaxation, adventure or business, find it here. Located just an hour north of San Francisco, Silverado is tucked away from the city while still being close to the Bay Area action. The soothing, full-service spa sets the stage for relaxing comfort, offering massages, facials, manicures, pedicures and more. But there's more to Silverado Resort and Spa than just soothing stays. Two PGA championship golf courses, which are overseen by World Golf Hall of Fame member, lead golf analyst for NBC Sports, and resort co-owner Johnny Miller, 13 lighted tennis courts, and biking and hiking trails on-site ensure excitement at every corner. And thanks to its Napa Valley Wine Country location, it's all close to more than 400 wineries. The fine and casual dining within the resort's restaurants pair nicely with local wines. The elegant styling and picturesque Northern California views makes it one of the most sought after wedding venue destinations as well. Or you can simply take it all in from the patio of the newly opened Market and Bakery, strategically situated at the front of our historical Mansion, while you enjoy a coffee and pastry in the morning or a glass of Napa Valley wine while sitting at the edge of our fire pit in the evening. It's all designed to ensure the authentic Napa Valley Wine Country stay for any and all visitors. ... more less
- Reservation Options:
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- Also Known As:
- Silverado Hotel Napa
- Silverado Resort Napa
- Silverado Resort And Spa Napa, Napa Valley, CA