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“BEWARE!!! Do not buy a gift certificate here!”

Balloons Above the Valley
Ranked #2 of 24 Outdoor Activities in Napa
Certificate of Excellence
More attraction details
Attraction details
Owner description: Get Carried Away! Balloons Above The Valley has been voted Best Balloon Ride in Napa Valley 17 years in a row. Dance with the wind above Napa Valley in a colorful hot air balloon. Celebrate your celestial adventure with a festive champagne brunch where you can reminisce about your journey in a serene wine country setting. May The Winds Welcome You Softly
Boulder
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“BEWARE!!! Do not buy a gift certificate here!”
Reviewed September 28, 2009

Generally, when you recieve a gift certificate, you expect to use it the same as cash. Not here! Apparently these are thought of in the same way as airline award miles...SEATS ARE LIMITED!!! So, even if they have a reservation available, you may not be able to use your gift certificate. I was however, offered the opportunity to BUY a ride. Huh?!?

I recommend that if you don't want to gamble on wasting your money and disappointing the recipient, get them a gift certificate to a different balloon company or a local restaurant instead.

I'm sure the ride is quite nice but I wasn't offered that option to find out....FLUSH!

Helpful?
10 Thank Raspyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spencerbob, Manager at Balloons Above the Valley, responded to this review, April 27, 2010
Balloons Above The Valley has numerous Gift Certificates which are offered throughout the year. We try and be very clear and highlight on our web site "some restrictions apply". Just like most excursion we do have limited space on any given day at discounted rates. However, that number is very high at 40+.

As we are weather dependent we recommend to all passengers that if they are coming from out of state and only have one day to fly, then a gift certificate may not be the best choice for them, as they are non-refundable.

Always feel free to contact us when considering purchasing gift certificates to make sure your date is available.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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621 reviews from our community

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English first
Vancouver, Washington
Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
“Napa Balloons Above the Valley - Can't miss great experience”
Reviewed September 27, 2009

First, the bad news. You will have to get up early on one day of your Napa vacation. The good news? You will have a memorable, perhaps once in a lifetime adventure soaring above some of the best scenery in the country, and be back at your hotel with ample time for biking, wine tasting, time at the spa, and a great dinner at the end of your day.
Every one at Ballons Above the Valley is committed to you having a safe, fun experience. From van driver, to pilot, to ground crew, these folks know what they are doing.

Helpful?
2 Thank Greg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WV
Level Contributor
34 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
“excellent staff”
Reviewed September 27, 2009

This excursion is highly recommended. Excellent staff. Great breakfast. Superb experience.

Helpful?
Thank boardthedogandgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, CA
1 review
“Everything was Great”
Reviewed September 18, 2009

We loved our experience with this company. From the minute they answered the phone to greeting us in the morning everything was great. We we on a flight with JP and he did a "dip & dash", may have been on the same flight as the previous review. We loved dipping into the lovely pond at a beautiful golf course. No one got wet, everyone loved it. Then we went up high and saw the whole valley. Brunch was a lovely setting on the Napa River, outside with a beautiful patio.
We highly recommend this company, evidently they have been around the longest. We were told the owner of the company started ballooning in the Napa Valley when there were only 20 wineries. You can tell they have experience, they do it right, safe and treat their customers wonderful.

Helpful?
Thank zach082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
31 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
“We loved our balloon ride!”
Reviewed September 17, 2009

After a full day of traveling my husband and I were not really looking forward to getting up at 5:00 am for our balloon ride the following day. BUT, we're glad that we did! Our experience with Balloons Above the Valley was excellent from when I made the reservation (they were quick to respond to all of my questions after my reservation was made) to Brenda's happy mood when we met at The General Store to our pilot Rollie. It was a lot of fun! We were lucky enough to have nice weather and we were able to fly right over Napa Valley. Rollie got us up to 2,800 feet!! My husband isn't a huge fan of heights, but he said that he really enjoyed it. We were also lucky enough to only have eight people in our basket (nine including the pilot), so we had plenty of room to move around. I imagine with 16 its very cozy up there in the basket! Our landing caused us to have to walk a little bit to the road, but it was actually nice to take an early morning walk. The brunch was okay - nothing fancy, but the bacon was delicious! We both really enjoyed our entire experience with Balloons Above the Valley and would recommend it to anyone wanting to give hot air ballooning a try! I'm glad that we were both able to check this off of our bucket lists!!

Helpful?
Thank JamB57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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