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“Fantastic!!!”
Review of White House

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White House
Ranked #16 of 22 Napa B&B and Inns
Certificate of Excellence
Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic!!!”
Reviewed May 30, 2013

I wanted to express my appreciation for the superior service we all received during our stay. In particular, Kim and Zack were extremely helpful and deserve a great deal of praise for their excellent customer service. The effort they put forth is beyond reproach! They are number one in my book for the best B&B in Napa Valley. Kudos to Kim and her staff for making our stay a great one - I will definitely be staying there again!

Houston, TX

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodney R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 reviews from our community

Traveler rating
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    7
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17
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Edmonton, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 29, 2013

We visited Napa in Early May. Room 12 was quiet, spacious and comfortable My only concern was the giant tub has a very high ledge to climb over and I found it tricky to climb out because I'm short. Seniors will find it pretty difficult and should choose a different room.
We enjoyed visiting with other guests during breakfast even though you can pick a table for privacy if you prefer. Kim did a great job accommodating my menu as I'm a vegetarian. There was always way more than I could eat including a baked item, fruit and and cereal and an egg entry. If you don't enjoy eggs, best to advise as they are part of every morning.
The garden is gorgeous, my husband enjoyed the pool. I wish they had wi-fi thru out, but it will only work in your room. The accommodation caters to couples which was a big reason we chose
it. We wanted a beautiful, peaceful place to stay and found it here. We stayed mid week and left on Saturday morning which we were happy for since it was much busier on the weekend.

Room Tip: Room 12 was very quiet, faces the parking lot but it's not busy since there are only a few guest...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunnydaye D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 28, 2013

My boyfriend and I just returned from our vacation in the Napa/San Francisco area. While in Napa, we stayed three nights at the White House Inn & Spa. Both Kim and Zack were wonderful hosts. They truly made us feel at home and made our stay very enjoyable! Kim made the best breakfast each morning; accommodating our food preference. They both work very hard to please their guests. The bed and breakfast is spotless and well manicured. Our room was spacious and the bed was very comfortable. We highly recommend this b&b to anyone looking to stay in the downtown Napa area. You can easily walk to restaurants and anywhere else in town. We can't wait to go back again. Thank you Kim and Zack!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Surfside1203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminster, California
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 22, 2013

I just stayed here this past weekend and love it. I would definitely go back. Kim & Zack were so attentive and when our car broke down Kim even took us to the local Ace Hardware and even came back to make sure we were okay. Thanks Kim! The breakfast each day was delicious as were the lemon cookies in the evening.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nessaland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2013

Our experience at Whitehouse was fabulous. Kim and Zack's warmth and hospitality went above and beyond the call of duty.The rooms were gorgeous-tastefully decorated with great attention paid to detail.
Breakfasts and snacks were delicious, and our dietary preferences were totally accommodated. The gardens were beautiful. We highly recommend the Whitehouse and can't wait to return.

Naomi and Stan M., Montreal, Canada

Stayed May 2013, traveled as a couple
Helpful?
Thank Stanley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Coast
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 21, 2013

We had a lovely visit to Napa, staying at the White House Inn and Spa. Kim and Zack paid great attention to all their guests. Kim's breakfasts are the perfect start to a day, and the 'social' in the early evening, along with the terrific cookies ready at the end of the night were wonderful touches. Great property too, and location makes it so easy to walk to dinner in Napa.

Stayed May 2013, traveled as a couple
Helpful?
Thank 4Coasties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 20, 2013

My fiancé and I just stayed here for an extended weekend and had the most amazing experience. We were a little hesitant about staying in a B&B because we didn't really know what to expect (since we hadn't stayed in one before). The White House Inn went far beyond our expectations. Kim and Zack, the innkeepers, went above and beyond to make sure we had a great Napa experience. From the delicious breakfasts every morning and homemade cookies every night to the modern and clean rooms, this place will definitely be our "go-to" place when we travel back to wine country. Kim even helped us ship our wine purchases back home for us by dropping 8 bottles off at the local shipping place after our stay. If you have any doubt about The White House Inn, please don't. We would not have had the same experience if we would have stayed anywhere else.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White House

Property: White House
Address: 443 Brown St, Napa, CA 94559-3349 (Formerly White House - Napa Valley Inn)
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 22 B&Bs / Inns in Napa
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — White House 4*
Number of rooms: 17
Official Description (provided by the hotel):
Completely renovated in 2016, White House offers the chance to have it all during your Napa Valley vacation. White House is a unique blend of downtown Napa inn and refreshingly modern wine country boutique hotel. We feature a relaxing, resort-style feel with lovely grounds, pool, and hot tub... but also offer walkable access to Napa's best restaurants, shops, tasting rooms, and night life. With a new, modern look and an old-style welcome, it truly is the best of both worlds. Our historic, 17-room boutique hotel features contemporary decor and stylish details - perfect for a Napa Valley getaway, downtown Napa vacation, anniversary or simply to get away. We know that life moves quickly -- as our guest, we invite you to slow down and drink it all in. ... more   less 
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Also Known As:
White House Inn And Spa
White House Hotel Napa
White House Napa, Napa Valley, CA

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