Since we purchased through Priceline we were locked into staying at the hotel. Rooms have a grimy feel to them. Everything was old and outdated. Hairdryer was an antique and smelled like something was burning when turned on. The front desk help (3 out of 4 workers) were a big disappointment. Customer service and satisfaction is not high on their list of priorities. They pretty much give you the run around. The so-called complimentary breakfast is only free to people who don't book with Priceline, Hotwire and other similar companies. The pool is not heated and the cleaniness is questionable. I will never stay or recommend this hotel to anyone. And unfortunately I may have to reconsider using Priceline and Hotwire in the future if hotels like this are allowed to slip in under a higher star rating than deserved.
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- Also Known As:
- County Hotel Mountain View