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“Great office staff.” 5 of 5 bubbles
Review of Mountain View Inn

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Mountain View Inn
Ranked #10 of 18 Hotels in Mountain View
Anderson, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great office staff.”
5 of 5 bubbles Reviewed December 15, 2012

Wish the breakfast was open till 10AM everyday. Great office staff. Always accomidating. Fast friendly service. Carpets are getting pretty worn out. May need to be replaced. The rest of the room is great though.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at Mountain View Inn, responded to this review, December 22, 2012
Dear Karen B,

Thank you for you kind response. We love to see that our guests enjoy their stay. We also appreciate the feedback good or bad so that we can ensure the highest level of customer service from our staff. We will look into the carpets like you have stated and look forward to you staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    65
    48
    61
    22
    15
See reviews for
66
26
21
88
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • German first
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  • Japanese first
  • Portuguese first
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  • Any
English first
Ingersoll, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed December 1, 2012 via mobile

If you need a less expensive hotel than the Raddison or Sheraton this is a good option. Pretty good location for access to business locations off of Foothills Expressway.

Rooms are old looking and bathroom was very small (sink outside) but $135 is much better than $250.

Breakfast was included but nothing to get excited about.

It's a matter of price people.

Stayed November 2012
Helpful?
Thank Ingersollian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at Mountain View Inn, responded to this review, December 11, 2012
Dear Ingersollian,

Thank you for taking the time to write a review for us. We appreciate all guest feedback. We are currently in the process of room renovations and would love for you to see when you return to the area. We strive to make every stay for every guest accomidating. Thank you again and we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed November 19, 2012

We have stayed at several plus properties but I would not rate this a plus. More a regular Best Western, mismatched furniture made the room very dated. Bed was comfortable, but weird sink area. The sink area counter needs to be larger to accommodate personal hygiene bags etc,. If I were in a pinch, I would stay again but would negotiate a better rate.

  • Stayed November 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Loveto3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at Mountain View Inn, responded to this review, November 26, 2012
Dear Loveto3,

Thank you for taking the time to write us a review. We appreciate your feedback. At this current time we are in the process of updating our rooms and take comments like yours and utilize them for our renovations as well. We hope you will consider our property for a future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hermitage, Tennessee
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed November 15, 2012

All things considered, this facility of a overpriced. The room was fairly comfortable, but the vanity area lighting was poor--difficulty to see details, particularly for the older folks (I'm on of them). The TV was old enough to be donated to a museum. Come on Best Western, flat screens are cheap these days. The heating system was very noisy, making it difficult to get a good nights sleep. The office staff were very courteous and helpful. Breakfast was okay; but because it was included in the price of our stay, we can't complain.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at Mountain View Inn, responded to this review, November 21, 2012
Dear Donald B,
We appreciate all our guest feedback. We are currently in the process of room updates and will keep your comments in mind. I will be sure to pass your comments along to our team as well. Thank you and we hope you consider us for your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yonkers, New York
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

The rooms were clean, quiet, breakfast was OK, all for a reasonable price. Good enough for business travel, or for travelers on a budget. Good bar/restaurant right across the street. Two palm trees in the parking lot add a little flair to an otherwise bland-looking exterior.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yusuke T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at Mountain View Inn, responded to this review, November 15, 2012
Dear bronx_jeep,

Thank you so much for taking the time to tell other Trip Advisor users about your experience here with us at the Best Western PLUS Mountain View Inn! We're glad you enjoyed your stay with us and that you found everything to be satisfactory. We thrive on guest feedback and I will be sure to pass along your comments to the rest of our team. We hope you'll consider us for any future visits to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

The Plus for this Best Western is their employees, who were hardworking & responsive to our needs.
They are disadvantaged by the facilities, however. We stayed for 3 nights in a room with one king bed. The lighting was quite dim for reading. The TV was old, and came with instructions on how to turn it on. Even at that, we needed to call the Front Desk for help, which came right away. We needed fresh batteries in the remote control. Another call was needed when the shower water at 1 pm was only luke warm, not hot.
The room was cramped. The over-sized easy chair was too heavy & there was no space to move it to a more convenient place away from the A/C unit. The bathroom door opened into the small bathroom, requiring maneuvering around it to close the door behind you. Conveniently, the wash basin was outside the bathroom.
The mattress was excellent & the bed linens were very nice & comfortable.
Breakfast included dry, reconstituted eggs, salty ham & sausage, and chewy waffles.
The Business Center was nice, with 2 computers.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frankei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nonaga, Manager at Mountain View Inn, responded to this review, October 24, 2012
Our staff really appreciate these comments. We are in the process right now of updating our rooms. We look forward to your next review after seeing the changes. We continually change our breakfast and apologize for the inconvenience to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
85 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed September 29, 2012 via mobile

We stayed here because we were going to a Rascal Flatts concert nearby. It was convenient to the arena and easy to get to. The room was ok but we were opposite the ice machine which was a bit noisy. Breakfast was typical Best Western sled service and paper plates. Fine if you're in a hurry but for the price a bit below par. I'd be happy to stay there again - no more than one night though.

  • Stayed September 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JEJ01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nonaga, Manager at Mountain View Inn, responded to this review, October 24, 2012
Thank you for your feedback. We are currently updating the property at this time and look forward to surprising you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mountain View Inn

Property: Mountain View Inn
Address: 2300 W. El Camino Real, Mountain View, CA 94040 (Formerly BEST WESTERN PLUS Mountain View Inn)
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Mountain View Inn 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Mountain View Inn, located in the heart of Northern California's Silicon Valley, offers a winning combination of charming hotel rooms, modern amenities, and friendly service to all of our guests. Whether you're traveling to Mountain View for business or pleasure, our hotel's fresh facilities and complimentary perks are sure to enhance your trip. Best of all, our knowledgeable, multilingual staff is on hand to assist you with any needs or questions. We welcome you to Mountain View, and look forward to your stay. ... more   less 
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Also Known As:
Best Western Plus Mountain View Hotel Mountain View
Best Western Mountain View
Mountain View Best Western

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