When we walked in the place was not busy and employees were nowhere to be found. After waiting a good 10 minutes we grabbed a menu from the hosts bar and seated ourselves. Finally a waiter came and attempted to take our drink orders. He did not know any english and therefore our drink order was wrong. The chips and salsa were disgusting. The salsa tasted spoiled and the chip bowl and amount were tiny. We waited and waited for everything in this restaurant. The food pictures on the menu looked horrible and so we decided to walk out. If I'm going to eat chain restaurant mexican food I would prefer On the Border!