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“Outstanding Place!”
Review of Hotel Strata

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Hotel Strata
Ranked #1 of 18 Hotels in Mountain View
Certificate of Excellence
Atlanta, Georgia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding Place!”
Reviewed February 28, 2011

This is one of the best hotels we have ever stayed in this price range. The staff were extremely friendly and courteous. Mr. Patel looked after his guests as though we were one of his own family.
On the checkout day, I had a meeting till late afternoon. Mr. Patel offered for my spouse to stay in the room until the maid came to clean, and he even offered to have our room cleaned the very last.
When viewed from outside, it is like a normal three star hotel. Inside the room, it is easily four or five stars!
We will be sure to stay here in the future. We are spreading the word to our colleagues that they choose this place for their next trip.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GT1_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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385 reviews from our community

Traveler rating
    300
    66
    9
    7
    3
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48
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2011

I travel to this area frequently. I've stayed in several hotels. I've experienced some of the finer places one could imagine, with all the glitz and glamour... If I have to travel here, this is the ONLY place I want to stay. The rooms are very nice, and conducive to work for a business traveler; but the key to my loyalty her is the customer care. I'm treated like family! It has nothing to do with my frequent trips here. More so, as I watch the staff interact with everyone there, it is a consistently superior service they take to heart. That is something I appreciate. I only wish they would call me by my first name - because I feel like part of their family. I will ALWAYS stay here.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 2000Indy500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Level 4 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 19, 2011

I booked a king room, it was not available and the only room available was a closet or so it seemed like it. The front desk agent was not friendly or understanding of my situation and told me I could go else where if I was too good for them. That's not service and we will not be back. The bed in the room was nice for the short time we were there.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JT_oakland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyannis
1 review
Reviewed January 28, 2011

This hotel was updated, clean and comfortable. The breakfast was delicious and plentiful, and the service was spectacular.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gizmo3436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
1 review
Reviewed November 3, 2010

Service was great , Loved the room and cable channels just like being at home. My co-worker and I have stayed at a lot of hotels in the area and found this Holiday Inn Express is one of the nicest, with a great staff specifically Gladys and Mr Patel. Read many reviews and I agree with them wholeheartedly.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahvill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownCenter, Director of Sales at Hotel Strata, responded to this review, January 7, 2011
Thank you for taking the time to write this review about our Hotel. The staff takes pride in genuinely serving the guests and making them feel like they are truly at a home away from home. We hope to see you next time you come to visit Mountain View.

Sincerely,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 25, 2010

At first sight this is a standard hotel of the type and it certainly does what it says on the tin. What sets it apart is the constructive and friendly attitude of the management - anxious for feedback - and great attention to detail.The result for us was an enjoyable stay and excellent value for money. Highly recommended.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BK47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tustin, California
Level 6 Contributor
68 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed October 24, 2010

Simply stated, I have never experienced better. I travel a lot for work (about 3-4 times a month) and it's hard to believe that I am saying this about a Holiday Inn Express. Although you can't compare it to something like the Venetian or Polazzo, I can say with 100% certainty that you will love this hotel. Rooms are average size but are beautifully furnished and very comfortable. Awesome staff who care about their customers. Very nice facilities (pool, gym, restaurant, parking lot). I will sum this up saying that this hotel is very well taken care of and it definitely shows. I love this place.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maikolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Strata

Property: Hotel Strata
Address: 93 W El Camino Real, Mountain View, CA 94040-2642 (Formerly Holiday Inn Express Mountain View (Town Center))
Phone Number:
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Mountain View
#5 Family Hotel in Mountain View
#6 Romantic Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Strata 3.5*
Number of rooms: 58
Official Description (provided by the hotel):
Welcome to the 100% non-smoking Hotel Strata! Located on Rte 82 junction of Hwy 85 & 237 with easy access to Hwy 101 & 280, near Google, Microsoft, Yahoo, Omnicell, VMWare, SAP, El Camino Hospital, Stanford, NASA Ames, Apple, Siemens and many Silicon Valley company, within proximity to more than 35 restaurants and shopping area. Complimentary pre-arranged shuttle weekdays within 6 mile radius. Bring the family & plan to stay with us during your Christmas & New Year holidays.For business or pleasure this Mountain View hotel features five different room types from which to choose, with all the modern conveniences. Rooms have hardwood type flooring, large flat panel TV/230HD channels,2-line Polycom conference speaker phone/voice mail,multiple plugs including International plugs and USB at bedside and at desk coffee/tea, microwave, refrigerator, pants press, and iron/ironing board. Relax in our luxurious beds with triple sheeting, goose down comforters multiple pillows with pillow menu,heated bathroom floor with Rain, handheld and regular shower heads, complimentary high-speed Internet service over sized work desk & ergonomic chair. Join us each morning for a complimentary hot buffet breakfast with more than 50 items including signature coffee & cinnamon rolls. We also offer an on-site 24-hour full fitness center. Our 24 hour professional and courteous staff is always ready to meet and exceed guest expectations. ... more   less 
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Also Known As:
Holiday Inn Express Mountain View (Town Center) Hotel Mountain View
Holiday Inn Mountain View
Mountain View Holiday Inn

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