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“Friendly Service Great Location”

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Hilton Garden Inn Mountain View
Ranked #3 of 18 Hotels in Mountain View
Certificate of Excellence
Denver
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Friendly Service Great Location”
5 of 5 bubbles Reviewed February 25, 2013

This hotel delivers very well against my high expectations for the HGI brand. The rooms are clean well kept and very comfortable, internet was reliable, and the lobby was roomy and inviting. This hotel stands out in it's friendly and warm staff. All staff were smiling and sure to greet you at any meeting (front staff every morning, a kind note from the housekeeper, even a grounds manager working in the parking lot).

Using HHonors, I was able to check in online, even select my exact room. The front desk, recognized that I was a return customer, had my room ready, exactly as requested online, and had my Gold level benefits (in this case free water) available. I've already booked my next stay.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jbe_worldtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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531 reviews from our community

Traveler rating
    285
    181
    47
    11
    7
See reviews for
133
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275
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Honolulu, Hawaii, United States
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed February 20, 2013

Clean, efficient, and good service. Perfect for my needs. Free internet, free parking, good location. Between Santa Clara University and Stanford, it is easy to reach either university. The room was excellent and had everything I might need.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 20, 2013

Stayed in many hotels in my life, this was a nice surprise. Clean, cozy lobby w/ working fireplace pleasant staff, very helpful, resturants w/ in walking distance, safe, nice clean quiet room. Pleasant lunch by the pool, good food in hotel. No odors, good bedding option (pillows, sheets and mattress settings) Internet worked perfect......would stay their agian.....love the helpful staff at the front desk.

Room Tip: 2 beds over looking the pool, 3rd floor....quiet, great sleeping
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, CO
1 review
5 of 5 bubbles Reviewed February 19, 2013

Our group was in town for a debate tournament at Stanford and this was the ideal place for us to stay. The staff was friendly and flexible and the rooms were comfortable. This is our second stay here and we highly recommend this hotel.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

Excellent hotel with close proximity to many cities in the SF Bay area. I am a frequent client at the HGI in Mountainview, and I have been coming to stay here for the past 7 years. As a business traveler it has everything I need and more....excellent hotel service (always try to help and always friendly), excellent management (you know they care), quiet very clean rooms with comfortable beds, big flat screen TVs (not that I have time to watch), and all of the other amenities I really need such as a great business office, and an impressive array of work out equipment. The restaurant is excellent for breakfast, although I do not often eat other meals on site. Parking is a breeze...even when the hotel is completely booked and I am the last to arrive. This hotel is close to all of the small businesses I work with, and get's 5 stars for everything important to me. No complaints...and alot of THANKS to the managers and employees who make my business trips as comfortable and easy as possible. Highest recommendation.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarrieinMcLeanVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 14, 2013

Excellent hotel for business trips. Very helpful, friendly staff. Restaurant is convenient and provides good quality food. Cleanliness is excellent, rooms are comfortable. Internet connection is above average for a hotel. Have stayed here many times and will return again. Highly recommended.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deejayw1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed January 7, 2013

Check-in: Both my wife and I were taken aback. When we got to the hotel, the staff at the counter was not the usual friendly, chirpy and chatty staff - the type that my family have gotten quite used to when holidaying in USA. What we got was a staff that just did what she had to and said very little else or even tried to make small talk. This was a stark contrast to others in the hospitality industry from hotel concerige to bellhops to car valets to even supermarket cashiers.
Room: rather small but clean
House keeping: very prompt with the extra towels that we had requested.

Room Tip: Quite a hassle getting your luggage from your car to the room. The elevators are in the middle of th...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank semaj2307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Mountain View

Property: Hilton Garden Inn Mountain View
Address: 840 E El Camino Real, Mountain View, CA 94040-2808
Phone Number:
Location: United States > California > Mountain View
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mountain View
#2 Family Hotel in Mountain View
#2 Business Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Mountain View 3*
Number of rooms: 160
Official Description (provided by the hotel):
At a Glance Located in Silicon Valley, CA, close to Mountain View attractions and businesses Complimentary internet access 24-Hour business center Complimentary parking Complimentary fitness center, heated outdoor pool and whirlpool Full service restaurant and evening room service Enjoy your stay in Silicon Valley, California Accommodating, warm and comfortable, our Hilton Garden Inn Mountain View, CA hotel offers the perfect blend of business and leisure amenities. Located in Silicon Valley, California, the hotel offers deluxe accommodations, friendly hotel service and a relaxed atmosphere. Close to a number of prominent attractions, this Mountain View, CA hotel is beside the offices of Google, Hewlett Packard, Microsoft, Siemens, Symantec, LinkedIn and Alcatel. Visit the Winchester Mystery House, Shoreline Amphitheatre, Great Mall Milpitas and the Flint Center for Performing Arts. Get comfortable in a spacious, fully furnished guest room. Relax on the adjustable Garden Sleep System™ bed, curl up in front of the 32-inch flat-screen LCD TV with complimentary cable and chat on the dual-line telephones. Business guests stay in touch with the office using the complimentary, fully functional business center. Enjoy a reinvigorating workout in our fitness center and relax afterwards with a swim in the heated outdoor pool. Soothe yourself with a soak in the whirlpool. Dine on American favorites at the Garden Grille & Bar at our Hilton Garden Inn Mountain View, CA hotel, or opt for a lighter bite at the Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Mountain View Hotel Mountain View
Hilton Mountain View

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