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“Worst restaurant in Mountain View. Smell urine last time I went there.”

Ginseng Korean BBQ & Tofu House
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Ranked #227 of 332 Restaurants in Mountain View
Cuisines: Korean
Restaurant details
Reviewed May 2, 2013

I went to this restaurant so many times just because my friends like Korean BBQ and there are no other nearby Korean BBQs. I feel that the restaurant is abusing the fact that they are a monopoly around the area.

The price is way too high. $25 (including tips + tax) is way too expensive for a "buffet" without any seafood. The meat is of low quality. Also, if you have not finished one kind of meat, the owner will refuse to bring you extra ones, which is ridiculous in terms of buffet concept.

MOST IMPORTANT: The hygiene in this restaurant is terrible. Last time I went there the whole restaurant smelled like urine. I am not sure whether it's the bathroom problem or what, but this is a terrible way to manage a restaurant. Avoid this and go somewhere else for a better Korean BBQ if you can. Or if you like, there are a lot mor restaurants to choose from on Castro Street, so please take advantage of your availability of choice.

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1  Thank KangarooWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 - 9 of 11 reviews

A TripAdvisor reviewer on Facebook
Reviewed September 6, 2009

$18 dinner buffet but they don't serve any seafood and they only provide a handful of side dishes (in very tiny bowls) and they weren't very good. Although it's a buffet, we definitely didn't get our money's worth because the meats weren't very good and we didn't bother to ask for refills. One item was pork belly which is uncured bacon slices. Awful stuff. For our table for six, two of us had to do all of the cooking as the grill is on one side of the table. The other side is used for cooking hot pot items. Two of us had to cook and serve everything. What a pain. Service is bad here too. Go to Korean Palace BBQ for much better service, quality and selections.

Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Reviewed April 7, 2009

I ended up there randomly. I am a member of a South Korean practice and my interest for the culture is developing. The food was amazing! I am pretty used to Korean food and it is the real thing! The service was very gentle and yes the staff is very young so we do not experience the traditional Korean hospitality, but they are caring.
I will definitely go back and bring friends as well as my Master.

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    • Atmosphere
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Thank morganef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2008

Appears that a bunch of kids run this place. Does not have Korean hospitality. Prices are rather high, food is not appetizing, and they have horrible customer service.
Would not recommend this place. Spend your time and money at another restaurant on Castro st (downtown Mountainview). Personally, I would never go there again.

Thank trip-kitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2017
Google Translation

Thank kiju98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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