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“Best Western Tree House”

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Best Western Plus Tree House
Ranked #1 of 9 Hotels in Mount Shasta
Certificate of Excellence
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Western Tree House”
Reviewed April 2, 2014

Very nice Hotel. However, I'm sure breakfast at a nearby restaurant is alot better. This Hotel provides a nice eating area but I prefer what the South Lake Tahoe Hotel provides. It would be nice if the Best Western could provide at least an option / discount for not having the breakfast at the Hotel if a full service restaurant isn't available.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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960 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
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Coupeville
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 2, 2014 via mobile

This hotel had everything we needed for a traveling family of 3 plus a dog! We are traveling cross country and have LOTS of luggage to bring in our room. I loved that we could pull right up to our door and unload. The front desk staff was very helpful in giving us the best location for that as well as for having a dog. We were at the back of the hotel where there was lots of grass and room for our dog to run and play.
The rooms were very clean with lots of space to spread out and room for our son's porta-crib.
The pool was also a great amenity to get some energy out of our toddler who was traveling in the car all day.
My favorite part.... The front desk staff called our room 30 minutes after we arrived to make sure the room was to our liking and that we had everything we needed! Really? People still do that!? I loved it!!
They also offered a very generous military discount. We have a very expensive trip ahead of us to move stations and every dollar we save helps tremendously.
Lastly, the continental breakfast was huge! So many options. Even our picky 2 yr old loved it. All the staff we spoke with and came across were very friendly and a pleasure to talk to. Can't say enough nice things. Wish we were staying longer than one night!!!

Stayed April 2014
Helpful?
1 Thank KBaker1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eureka, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2014

We went to Mt. Shasta for a few days and I was fortunate enough to find a good deal at The Best Western Plus Tree House Inn. I was attracted to the beautiful rustic-type rooms with full and convenient amenities, such as microwave, small fridge, as well as the heated indoor pool and Jacuzzi for first-rate relaxation. It is also conveniently and centrally located. They are right off the freeway, but still in a beautiful setting, the main strip of town is in walking distance, and the drive to Mt. Shasta is literally a few minutes away. In addition, they offer a hot breakfast buffet, which is free if you are staying there, and which is incredible. Dinner at the hotel restaurant was also delicious.

What I was especially pleased with was the staff--from front desk to restaurant servers to housekeeping. Not only are they so incredibly professional, helpful, and efficient, but they are also truly warm and friendly, which particularly impressed me, given the thousands of people they deal with weekly, including what I imagine are some very demanding guests. I don't tend to take the time to write reviews, but I really wanted to honor the staff of this particular lodging. They were truly awesome, and they made our trip even more relaxing and worry-free. Thank you!

Room Tip: Our room faced the courtyard and fountain, which was really nice.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marci W, General Manager at Best Western Plus Tree House, responded to this review, April 1, 2014
Wow! Thank you!!! On behalf of our entire team, Thank you!
What else can I say?? :)

Sincerely,

Marci Wenstad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfair
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 29, 2014

This is an average to good BW Plus hotel. The décor is lodge-like with lots of wood. It's spread out over several buildings. Some units have a deck or patio and face an area of plantings. Would be a nice place to spend several days while exploring the area. The downfall for us was the lack of an elevator to service the building we were in. I had requested a first floor room and made the reservations on the senior rate. We were assigned an upper floor room with no elevator service. There is no bellman to help with luggage so we had to haul our heavy suitcases up the stairs. Seems like a no-brainer if a senior asks (with advance reservations) for a 1st floor room, the request should be honored.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank retiredjeweler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marci W, General Manager at Best Western Plus Tree House, responded to this review, March 31, 2014
Please accept our apologies for not being able to honor your request for a first floor room. We strive to do our best to ensure all our guests are happy. We are in the process of putting a 2nd elevator in for the comfort and convenience of our guests.

Thank you for your honest evaluation of our property and we hope to welcome you back again soon.

Kind Regards,
Marci Wenstad
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madras, United States
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 28, 2014

Housekeeping did not check the windows and since they were behind the curtains, we did not pay attention that they were open. It was cold in our room, really cold, until we found out the problem. The heater would kick on and off .... all night. BUT, I will say the restaurant was fantastic. We had dinner there and so worth it. Breakfast was really nice too.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Karol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marci W, General Manager at Best Western Plus Tree House, responded to this review, March 31, 2014
Thank you for your honest comments about your stay with us. I will be talking with housekeeping about checking all the windows. Your comfort and satisfaction is very important to us.

Again, thank you and we hope to welcome you back soon.

Sincerely,
Marci Wenstad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, United States
1 review
Reviewed March 25, 2014

This hotel stay was one of the most pleasant I have had. This attractive hotel is located in beautiful area with views all around and the lobby is most welcoming with it's blazing fireplace. I found the staff to be most helpful and very service oriented.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marci W, General Manager at Best Western Plus Tree House, responded to this review, March 27, 2014
Dear Carol,
Thank you for your positive comments about your stay with us. We hope to have you back again soon. Our guest's comfort and satisfaction is our #1 concern.

Thank you,
Marci Wenstad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murphys, CA, United States
2 reviews
Reviewed March 18, 2014

The rich wood and rock exterior and interior decor are a perfect reflection of the beauty of the Mt. Shasta area. Friendly, caring staff and good value in the hotel's restaurant and bar make this spot a winner.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marci W, General Manager at Best Western Plus Tree House, responded to this review, March 19, 2014
Your honest review of our property is much appreciated. We hope to welcome you back soon.

Thank you,
Marci Wenstad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Tree House

Property: Best Western Plus Tree House
Address: 111 Morgan Way, I-5 and Lake Street, Mount Shasta, CA 96067
Phone Number:
Location: United States > California > Mount Shasta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Mount Shasta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Tree House 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The BEST WESTERN PLUS Tree House is nestled at the gateway to Mt. Shasta, welcoming guests to this spectacular mountain resort area, which is surrounded by natural beauty, plenty of recreational activities and a stunning view of Mt. Shasta. The 14,161 foot face of Mt. Shasta does impress, as will the Shasta Trinity National Forest it is set in. We are located in northern California, one hour north of Redding and one hour south of the Oregon border. It is within an easy drive of San Francisco, Sacramento and Portland for a weekend getaway or vacation in any season. Come visit beautiful Mt. Shasta and book your room with us today.We have two restaurants to serve you, The Tree House Restaurant and Cooper's Bar & Grill, both open 7 days a week, offering Breakfast, Lunch & Dinner. ... more   less 
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Also Known As:
Best Western Plus Tree House Hotel Mount Shasta
Best Western Tree Hotel
Best Western Mount Shasta
Mount Shasta Best Western

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