My husband and I stayed at the Mt Shasta Resort recently, booking a 2-bedroom lakeside chalet for two nights. When booking we had to pre-pay the entire cost of our stay, which seemed a bit strange to me, especially with a very inflexible cancellation policy. When we checked in we were directed to our chalet, more than a mile down the highway with a driveway that was very easy to miss: We drove straight past the driveway the first time, and several times after that. When we first entered the chalet it appeared to be a 1 bedroom instead of 2 bedrooms, so I called the front desk. The person on the front desk said "no, that unit is 2 bedrooms", but couldn't tell me where the other bedroom might be. We finally found the second bedroom behind what appeared to be a closet door: A very small, crowded room with 2 twin beds and no TV, totally out of keeping with the rest of the chalet's furnishing and decor. Plus, given the megabucks we were paying for the 2 bedroom room rate, even though the rest of the rooms were nicely furnished the entire chalet seemed quite overpriced. Maybe that's why we needed to pre-pay for our stay, to keep us from balking at the accommodations. That's certainly what it felt like.
We did stay for 2 nights and did enjoy it, but no more than we would have enjoyed a more reasonably priced accommodation. The outside deck overlooking the lake was nice, and the kitchen was well equipped. The TV in the living room didn't respond to the remote control, and the dining area table and chairs were just plain uncomfortable. It seemed to us that we splurged our bucks and got no 'splurge' in return.
We ate 1 breakfast and 1 dinner at the restaurant in the Lodge. I don't recommend it. The views of Mt Shasta may be great, but (as another reviewer has said) the service is painfully slow, even when the restaurant is almost empty. The one dinner I had there I ordered the coconut shrimp, and it arrived at the table burned. I mean totally burned - little black nuggets with charred and ashy coconut threads sticking out of the black breading. I was shocked. I asked our waiter if the shrimp didn't seem burned to him and he replied "it didn't when I picked it up in the kitchen", then told me to eat one before he put in a second order. What??? I was speechless and just stared at him. He finally gulped; admitted that yes, my shrimp was badly burned; and brought me a new order of shrimp - but not until the rest of the table had long finished their dinners.
The area is truly gorgeous, the small town of Mt Shasta quite charming. We will definitely visit Mt Shasta again, but won't be staying at the Mt Shasta Resort.
- Official Description (provided by the hotel):
- Nestled at the base of beautiful Mount Shasta is one of Northern California's finest All-Season Resorts. Mount Shasta Resort encompasses all that you could ask for when searching for a place to stay and play. After 18 holes of golf, dine in our beautiful restaurant or relax more casually in our family friendly lounge. Unwind amidst some of the most pristine landscape imaginable in our Chalet accommodations with separate kitchenette, dining room, deck, and living room with a cozy gas fireplace. Be sure to visit the Evergreen Day Spa after a long day of skiing, fishing or golfing, for total relaxation. ... more less
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- Also Known As:
- Mount Shasta Hotel Mount Shasta
- Mt Shasta Resort