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“Needs some attention & staff training”

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Mount Shasta City KOA
San Leandro, California
Level 6 Contributor
103 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Needs some attention & staff training”
Reviewed July 6, 2013

My visit started by listening to a staff member having a profanity laced personal phone call in front of the office. Not the best first impression.

The grounds are nice and well kept, however, the cabin I was in was run down and in need of maintenance, as were the restrooms and other public facilities. Overall it just seems like this KOA needs better attention and maintenance from maintenance, as well as some staff training/guidance. This could be a good KOA, but right now, it will do in a pinch.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bibndum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Oroville, California
Level 6 Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 3, 2013

Day one of a 22 day, 4500 mile trip: hot day, but fortunately, we got a great shady spot. Sadly, it was one of very few shady spots in the entire park. They had large logs in front of the store for sitting...but, got up and had tree sap on our shorts from the overhead trees dripping. Looking further, all the outdoor chairs surrounding the office, laundry, etc., also had the pitch on them. Had to take my laptop to the game room, since Wifi was not available at our site...although advertised. Laundry room was very, very small; old machines. Located in the break room for employees, where their time sheets were kept. Staff seemed unprofessional in discussing matters around customers (since the laundry room was right there behind the desk. Wouldn't stay there again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mount Shasta hotels

Washington
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 23, 2012

The location is great. The train is constant but it doesn't bother us much. Live in one of the cabin with our little family. Cabin is great. Everything is clean, and there's lots of storage space especially when we stayed there for a week. The staffs were friendly. We got there when it was sweltering hot and our doggy needs a swim. Asked the front-desk staff and immediately she recommended a lake 15 mins away and gave such excellent instructions.

Will be back next year.

Room Tip: If you don't mind the train, this is an excellent location
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kyanhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 2, 2012

Yes there are a couple trains at night, but, overall they didn't bother us too much. Great location, close to town. The forest side with tent camping is wooded with fire rings grills and a picnic table at each site.. honestly the RV side looks pretty set up and I think it's probably a great RV site. It's a great two day tent spot close to town. If you are a lite sleeper the trains passing might bother you though...Extra bonus points for the camp grounds clean bathrooms and showers and friendly peeps run it. It's

  • Stayed July 2012, traveled with friends
    • Value
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    • Service
Helpful?
4 Thank S A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 4, 2012

Tent sites close to train tracks, with loud passing trains at least twice/night, can seriously compromise one's sleep. Bathrooms were subpar. Tent sites have no electrical outlets or wifi. Better to find another campground or just stay in a motel

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fchris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington State
Level 6 Contributor
127 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed July 3, 2012

We tent camped here and were absolutely thrilled. It's immaculate, friendly, park-like, quiet, and has everything you'd like in a camp place. Even a laundromat! Cabins, too, for those who want them. The tent sites are apart from the RVs, and we found the sparkling clean showers a huge treat. We would recommend to anyone. The only down side is the sound of trains passing in the night but it was not at all bothersome. Wholeheartedly recommend without reservation.

  • Stayed June 2012, traveled with family
    • Value
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Helpful?
3 Thank ScissorsAndPens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2012

What a nice place to stay. For being so close to the freeway, it seemed like your in a National Park. The accommodations were clean. Grounds well kept. The manger and staff were very polite and extremely helpful when my car battery died. We felt safe with the other campers there. Lots of area to walk our pets. (big lot on the opposite side of the office). Town was 5 minutes away with great food and drink. Oh yea the train- wasn't a bother. Slept like a baby.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mount Shasta City KOA

Property: Mount Shasta City KOA
Address: 900 N Mount Shasta Blvd, Mount Shasta, CA 96067-9749
Location: United States > California > Mount Shasta
Hotel Style:
Ranked #1 of 4 Specialty Lodging in Mount Shasta
Number of rooms: 2
Also Known As:
Mount Shasta City Koa Hotel Mount Shasta

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