If you are looking for a pleasant, comfortable B&B experience pass on Captain's Inn. Not only are the rooms marginal (even the larger rooms which block the view of the historic building...where they expect guests to shower in a bathtub located in your bedroom) or unreasonably small (Harbor Master), but the people who run the place are less than professional. When checking in the number of rules are overwhelming, as if one is coming to trash the place and must be kept under control rather than welcoming guests who are paying top dollar for little return.
Part of the rules include breakfast from 8:30 to 9:30, not before, not after and if one wants coffee or tea before that, s/he needs to fend for themselves. On the morning of our stay, at about 8:45 when it was clear no one was showing up to make breakfast, I called "management" who gruffly told me breakfast was not served until 8:30, when I pointed out the time, he said he would be right there (I had apparently waken him). After another 10 minutes or so, he finally showed up blaming his part time cook and saying he would start making breakfast for us at that point. Well, we were all (we had three rooms) planning to leave after an 8:30 breakfast so it was not possible to wait another hour or so to have breakfast cooked/eaten.
The rooms are already overpriced and the "cooked" breakfast was a large part of why we decided to stay here - rather than offer us a refund for the portion of our room that included breakfast, even after we contacted their website before posting this review, the just blamed the "help."
Continue on to Monterey or another location - you will be MUCH happier.
- Official Description (provided by the hotel):
- If you are looking for a romantic and cozy getaway, we are the place. In the evening, you can capture the beautiful sunsets from your room in the Boathouse or on one of the 2 decks. The waterfront view is breathtaking. There is always an amazing array of wildlife including sea otters, birds, harbor seals and wild turkeys nearby. You can take a brisk walk on the local sandy beach or take a relaxing stroll through our little community. Almost everything in our community is within a short walking distance. We are located in a very peaceful and relaxing setting. Away from the hustle and bustle of the nearby cities. We are centrally located between Monterey and Santa Cruz, 1 block off Hwy 1. ... more less
- Reservation Options:
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- Also Known As:
- Captain`s Hotel Moss Landing