I had dinner with my husband and kids at Giancarlo's on the Wednesday after Christmas. The waiter was prompt in taking our order but our food took a solid hour to arrive. During that time, we were not offered drinks or any rationale as to why the meal was taking so long to arrive. The food was good, but the service was unbelievably bad. The prices are too high, as well. I will never eat at Giancarlo's again.
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