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“Above and Beyond expectations”

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Best Western Moreno Hotel & Suites
Ranked #4 of 9 Hotels in Moreno Valley
Los Angeles
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Above and Beyond expectations”
Reviewed March 4, 2013

My stay was absolutely remarkable! The service was outstanding, especially front desk (Faby) the cleanliness was immaculate, the workers as well as the other guests were very friendly, beautiful atmosphere, great full breakfast buffet which was delicious, and the convenience of nearby restaurants,stores, and mall.The rooms are very spacious and the beds are nice and comfy. I highly recommend this hotel when traveling in the area 100%

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
45 Thank Priscilla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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381 reviews from our community

Traveler rating
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128
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Fairfield, California
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 4, 2013

Very nice place. Room was more than ample for us. Hotel staff very pleasant. Will definitely stay here again if we are in the area. The hotel design is very appealing with the spa and trees in the center of the complex.

Room Tip: Hotel has elevators, which was a real plus for us.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
31 Thank 3rdgenCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moreno Valley, California, Usa
1 review
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 21, 2013

The price was absolutely great for the quality of the hotel! Everything was clean and wonderfully decorated. I love staying at Best Western. That's why Best Western is my hotel of choice. I'll be coming back real soon

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
38 Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint George, Utah
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 18, 2013

After driving 6 hours and wanting to check in at 3pm were told our room wouldn't be ready for another 30-40 minutes when there check in time is 2pm. We were told that our room was not ready because they had a full house the day before. I guess management didn't think to schedule extra housekeepers after a busy weekend. The front desk agent didn't seem to care. The room itself had issues as well. The door needed to be slammed shut in order to latch, the shower head leaked from the top of the shower head, the toilet kept running on several occasions where we had to manually push the toilet flapper down. TV remote control did not work. There were also several paint chips on the walls. Their wireless internet moved at a snails pace, leaving a lot to be desired. Upon checking out the manager did not ask how our stay was, so we assume they just don't care. I guess you get what you pay for. Next time we'll splurge and stay somewhere with a bit more quality. This was our 3rd time staying there, but will be our last...

Room Tip: Bottom floor rooms sound like the people above will fall through the ceiling.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bettendorf
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 15, 2013

Friendly at check in and check out. Clean and comfortable room. Will recommend to friends and associates. Decent breakfast choices. WIFI worked well in room. I will stay at this Best Western if my travels take me to this area again.


  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
12 Thank Perry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 2, 2013

Where to start? Strong chemical smell in the room, no heat or A/C (slept with portable heater), WI-FI will make you wish for dial-up, bathroom has sticky floors, cracked tub, stained towels, and you have this uneasy feeling that if you venture outside you might need police back-up. I will spend the extra few dollars to stay at the Ayres or keep driving a little longer.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Moreno Hotel & Suites

Property: Best Western Moreno Hotel & Suites
Address: 24840 Elder Ave, Moreno Valley, CA 92557-7300
Phone Number:
Location: United States > California > Moreno Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #4 of 9 Hotels in Moreno Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Moreno Hotel & Suites 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Orbitz, Priceline, Expedia, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Moreno Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Moreno Valley Best Western

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