I don't know what type of hotel these people are used to staying at but I was sorely disappointed with this hotel. For starters, horrible customer service and location in a seedy part of this town. What made things worse was when my husband was approached by a 'guest?' of the hotel and asked if he needed an 'escort' or any drugs. All this while he was with our young child, looking to enter the "sauna/hot tub", which didn't happen because of the garbage, bottle and bugs in the hot tub. When we noticed a dirty looking man walking around the parking lot, looking into vehicles - that was IT, we couldn't have left any faster! I told the desk agent - no clue how to handle the situation; called the manager the following day and she said there was nothing they could do. For $125 - best to spend your money in a campground and sleep in your car!
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- Also Known As:
- Moreno Valley Best Western