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All reviewsmade to order omeletstaco tuesdayscustom omeletsriverside areaomelet barfront desk staffbreakfast was deliciousvery nice hotelshopping and restaurantsgreat place to stayclean roomsfresh fruiti highly recommend this hotelbusiness centerbusiness tripfree breakfastmini fridge
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Reviewed September 19, 2017

Great facility! Walking distance to good food and shopping. The breakfast is fantastic, omelettes cooked to order, waffles or pancakes, pastries and the coffee is even good!
I highly recommend this hotel!

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Service
Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this reviewResponded September 21, 2017

Dear Joe S,

We are happy to see that you enjoyed a great experience during your visit to Moreno Valley. Thank you for your recommendation and for taking the time to write this review! We look forward to having you as our guest again soon.

Sincerely,

Jason Ward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2017

The staff at the hotel were friending and knowledgable about the hotel and surrounding area. They were always willing to assist you. The rooms were comfortable and very clean. It was an enjoyable stay. The Taco Tuesday was an excellet way to network with others.

  • Stayed: August 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Yolanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2017

Beautiful hotel with a great location. Very quiet, very clean and very friendly staff. Would definitely stay here again! We stayed upon the 4th floor and had a beautiful view from the window. Costco and Windows were right next door...what more could you ask for! Within walking distance to other stores. Very nice neighborhood. Breakfast was very nice...made to order omelette if you wanted one.

Room Tip: The 4th floor had a gorgeous view of area.
  • Stayed: September 2017, traveled with family
    • Sleep Quality
    • Service
Thank Barb P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2017

Excellent experience here at Ayres in Moreno Valley. Staff was extremely accommodating and helpful. The breakfast in the morning is better than your average Continental breakfast included that I have ever had, fresh omelettes!!!Super clean property as well.

  • Stayed: August 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank jessica d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2017

We stayed here one night for a recent wedding in the Riverside/Moreno Valley area. The bed is big enough for 2 people. However, it was a tight squeeze for 4 people. And we were kind of surprised that the Ayres hotels do not have rollaway beds. 3 of us ended up squeezing together on the one big bed, and the fourth person slept on the floor.

We had no choice, though, but to get this kind of room because we had to have a roll-in shower for one of our family members, who is disabled. And this was one of the few hotel room types that actually had a roll-in shower and grab bars in the bathroom. There was no 2-bed hotel room arrangement with a roll-in shower, so we had to settle for a 1-bed hotel room arrangement that actually provided a roll-in shower.

Fortunately, the floor was quiet enough that we didn't have major disturbances from our next-door neighbors or from outside.

We have to admit that the customer service here was exceptional and fantastic from when we first booked our hotel room over the room, to the afternoon that we walked into the lobby and checked in, and until the morning that we checked out and left. The clerks at the front desk were very friendly and courteous. When I booked the hotel room over the phone with certain specifications and accommodations, the clerk who made my reservation was fantastic about making sure that our room was equipped with the proper ADA accommodations, complete with a roll-in shower, and with grab bars so that we could assist our family member to and from the toilet.

The professional housekeeping employees were really nice and cleaned up our room so well. And one of them was super nice and even offered to hold our door open when we first got to our hotel room, so that we could move everything into our hotel room with ease, while we assisted our family member who needed special accommodations.

I would love to give 5 stars because the customer service was exceptional and fantastic.

However, I am giving 4 stars because I think there should be some room for potential improvement. Since many contemporary hotels nowadays have rollaway beds, I think it would have been nice to at least have this option.

The complimentary Internet wi-fi was not too strong, and we had to use the mobile data on our smartphones instead.

The free continental breakfast overall was ok. But the apple juice tasted kind of diluted. My suggestion would be to at least provide juice selections that don’t taste watered down or diluted. The orange juice and the coffee selections were fine.

Overall, though, I wouldn’t mind staying in an Ayres hotel again. I just think there is still some room for improvement.

Room Tip: Quiet floors, easy accessibility for all guests
  • Stayed: August 2017, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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