This terrible hotel totally changed my view of American hotels:
1. The front desk staff is didn't show any attitude of service, sometimes even hostile, no patience, no smile at all, unbelievable in US;
2. Poor room facilities, the chair is a strange computer chair which didn't fit the desk at all, and the floor is very thin and makes a lot of noise when walking on, also the carpet is dirty;
3. High Possibility of DISCRIMINATION, they changed our breakfast place, with contradictory reasons, sometimes saying that the main dinning room is full(actually it was empty), sometimes saying that some customer take food out of the dinning room(is there any relationship with us even it's true?)
4. They forget to make the morning call for the 10 of us!
5. there's no adjacent stores, it's very close to two freeways!
Guys, if you plan to stay in monterey park, never choose this one, if it's arranged by a tourist guide, be firm to change it!
- Official Description (provided by the hotel):
- Stay at this prestigious Monterey Park, California hotel where elegance and comfort meet commitment and customer service.The BEST WESTERN Markland Hotel is a property offering excellent lodging accommodations for any vacation or business trip to the Los Angeles area. Hotel guests will have access to an exercise facility, and Jacuzzi®. Guest accommodations feature spacious bathrooms with granite, Sealy® Posturepedic pillow-top mattress on each bed, free high-speed Internet access and cable television (CNN®, Fox News, Fox Sports, ESPN®, and HBO®). This Monterey Park hotel also offers flexible meeting space and facilities for outside catering.Hotel guests will have easy access to the 60 freeway, offering convenient travel to Disneyland®, Universal Studios® Hollywood, downtown Los Angeles and old town Pasadena.The BEST WESTERN Markland Hotel is the best choice for style, sophistication and location. A professional and friendly staff is dedicated to making each traveler's stay a memorable one. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Markland Motel
- Best Western Monterey Park
- Monterey Park Best Western