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“Good but grossly overpriced”
Review of Monterey Bay Inn

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Monterey Bay Inn
Ranked #5 of 56 Hotels in Monterey
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 4, 2012

When you pay in excess of US$350 for a room in a small town, you do expect something stunning. In all fairness, Monterey is a tourist town and we were a family of 4 in that room. But even considering that, there is something that rings substantially untrue about the website and some of the rave reviews. The rooms are nicely appointed, everything is neat and clean, you do get a view of the ocean. The so called sumptuous breakfast is quite frugal and resembles a typical complimentary continental breakfast served in a budget hotel. The only difference was that it was brought up to the room. The television was an old small screen. But I guess we were not a couple of newlyweds gazing dreamily into each others eyes, so we had to ask "Nice, but 350$?" For that much money, we expected something luxurious, which this hotel clearly is not.

It helps that the Monterey bay area is an absolutely gorgeous place and we quickly overcame our disappointment.

  • Stayed: October 2012, traveled with family
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1  Thank Vish1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IOM-ManagerResponse, General Manager at Monterey Bay Inn, responded to this reviewResponded November 14, 2012

I want to thank this reviewer for their time and comments. Feedback from our guests is extremely valuable to us, as it provides our best opportunity to make improvements. We are grateful, as well, for the high rating for our housekeeping staff and for the cleanliness of the rooms; our staff’s hard work is a large part of what makes our hotel unique, and I am very happy to share this feedback.

We actually have a number of exciting improvements being made to the hotel, one of the largest of which is the recent installation of new 47” flat screen TVs throughout the hotel. We will be further improving this with HD Channel programming soon, and we welcome all of our past guests (and our future guests) to stay with us soon so that they can experience these and many other improvements for themselves.

Regarding this reviewer’s comments about their rate; even at our busiest times, such as over weekends and holidays, our mission is to provide an authentic Monterey get-away, with an environment dedicated to personal and attentive service. Through this we hope to create an experience that our guests feel is valuable. We all regret that this guest felt our efforts fell short of our intentions and their expectations.
I hope that this guest, as well as others, will take a moment to visit our website. There, we offer specials and packages year round, allowing people to experience our property in unique and cost-effective ways.

Thank you again. Should any guest wish to speak with one of our managers directly, please don’t hesitate to let us know; we are always happy to speak with our guests and future guests.

Thank you,
the General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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821 - 827 of 1,655 reviews

Reviewed November 3, 2012

I found this hotel because I wanted a Jetted Tub in our room so my husband could soothe away the aches and pains of work. I looked on most of the Pacific Coast and thankfully found the Panoramic Room at the Monterey Bay Inn. What a wonderfully located hotel. Stunning ocean views plus the rocks and beach right there with the accompanying sounds of the surf, waves, gulls, and sea lions. The staff could not have been more helpful and everyone was very friendly. We spent three nights here and had no complaints whatsoever. We even got to check out the maintenance as the bed side light would not switch off as we were going out to dinner. The switch was broken and the lamp was repaired/replaced by the time we returned. Pretty darn good for between 7 and 8.30 at night.

Centrally located and a stroll to some excellent eateries, particularly Isabella's and Old Fisherman's Grotto both on Fisherman's Wharf. The front desk will gladly make reservations and they are recommended.

Also, a big plus for Monterey, is parking right under the hotel.

I am already looking forward to returning to The Monterey Bay Inn.

Room Tip: The Panoramic Room is on the corner with views of the Ocean and the Beach and Harbour definately the...
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  • Stayed: October 2012, traveled as a couple
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1  Thank Marion C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

The room we had was AMAZING it was room 220, over looking the ocean. It was so wonderfull best hotel i have stay in. everyone is so nice, specially martin he went above and beyond, the only thing i would suggest is a map on the key card, other than that everything was GREAT !! we had a awesome time here.

Thank you, Monterey Bay Inn Staff, for making us feel so welcome !!

  • Stayed: October 2012, traveled with family
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Thank jperezlopez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

The Monterey Bay Inn was wonderful! Very clean. We were also upgraded to a room with a view of the bay -- absolutely gorgeous! Also, great location to the "downtown" area and to the trail around town. I would definitely go back next time I'm in the area!

  • Stayed: October 2012, traveled as a couple
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Thank DC_loves_to_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

Room on ocean was nice, wifi not working some parts of hotel and sea life is quite noisy even at night. Lovely area though. Will return to Monterey but try somewhere different for that price. Breakfast is continental and not exactly what we ordered the night before. Staff was friendly and accommodating but I think they know the wifi doesn't work in parts of the building despite their attempts to fix.

Stayed: October 2012, traveled as a couple
Thank Doclicter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

This hotel was in a beautiful location. The staff could not have been more helpful, especially Stacy and Wendy. It was within walking distance of everything on Cannery Row but was away from the crowds. Breakfast was brought to your room every morning as part of your stay. A wonderful stay. We had an ocean room and the view was wonderful as well. Very pleased.

  • Stayed: October 2012, traveled with family
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Thank aelmitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2012

Check in went smoothly, we were a little early but they gave us a call to tell us room was ready. Which was O.K buy us because we were ready to check out the town. This hotel is close to everything. Room was pleasant, views from balcony truly lovely. We wish we could have stayed longer but only had one day, hope to return.

Room Tip: Please get a bay view room with balcony and listen to the wildlife.
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  • Stayed: October 2012, traveled as a couple
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Thank William J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IOM-ManagerResponse, General Manager at Monterey Bay Inn, responded to this reviewResponded November 14, 2012

Thank you so much for your wonderful review. I’m glad we were able to get you into a room early so that you could drop off your luggage and go exploring! We are going through a lot of very exciting improvements – including new 47” televisions, new mattress sets and bedding, and upgrades to our wifi – and we hope we get a chance to welcome you back soon!

Thank you,
the General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Monterey Bay Inn

Address: 242 Cannery Row, Monterey, CA 93940-1437
Phone Number:
Location: United States > California > Monterey County > Monterey
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Monterey
#3 Family Hotel in Monterey
#4 Romantic Hotel in Monterey
#8 Green Hotel in Monterey
#11 Business Hotel in Monterey
Price Range: $188 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Monterey Bay Inn 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
The inviting Monterey Bay Inn sits high above the tides at its magnificent site on the Monterey Bay National Marine Sanctuary. Your private balcony provides a ringside seat to the ever-changing show-the delightful wonders of one of the world's richest marine regions. The Inn's 49 rooms, most with stunning ocean views, include a balcony, mini-refrigerator, king size bed, flat screen TV, Keurig coffee maker, CD and DVD player, usb charging ports, bath robes, hair dryer, and wireless internet connection. Two outdoor hot tubs, and a fire pit on the terrace complement your stay, as does the convenient parking. Complimentary continental breakfast is delivered to your room each morning. ... more   less 
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Also Known As:
Monterey Bay Hotel Monterey

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