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Jerry J

Very nice place

4.0 of 5 bubblesReviewed Aug 27, 2019
Close to the fisherman's wharf, very nice but a bit dated. The best part was being up grated to their best suite. My wife is way up in the Marriott points chain and the nicest front desk person named Emily was there with a great smile to great us. She made recomendations for the area, and was as sweet as any person I have ever been greeted by. If I was running that place she would be one of my managers. Also gave us a free breakfast buffet that was one of the best I have ever had.
Date of stay: August 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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TeamMarriott, Manager at Monterey Marriott, responded to this review
Responded Aug 28, 2019
Dear Jerry J,

Thank you for the excellent comments regarding your stay at the Monterey Marriott. We love hearing how much you enjoyed our devoted staff, especially Emily, who took such great care of you and your wife. We will definitely share your compliments with her. It was also a pleasure knowing you loved our well-appointed accommodations, quality breakfast offerings, and brilliant location. We appreciate you taking the time to share your experience, and we look forward to seeing you again!

Blanca Erben
Senior Rooms Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,700)
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All reviews great location valet parking elite room cannery row breakfast buffet fisherman's wharf bay view convention center sink area within walking distance valet service per day mini fridge big sur the room was nice mile drive san francisco
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Reviewed August 26, 2019 via mobile

My husband and I stayed here for a long weekend. Overall we were pleased. The bed was comfortable & the shower had nice hot water.

The breakfast buffet was great with a huge selection.

The staff was a very friendly and the location can't be beat. It's very close to the water & Fisherman's Wharf. Walking distance to Cannery Row. A short car ride to Carmel.

Date of stay: August 2019
Trip type: Traveled as a couple
1  Thank 751marcyb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded August 26, 2019

Dear 751marcyb,

Thank you for choosing to stay at Monterey Marriott. We are thrilled to know you loved our well- equipped rooms and comfortable beds that made for a restful stay. We appreciate you highlighting our ideal location and delicious breakfast buffet choices. Thank you again for complimenting our friendly staff, and we look forward to welcoming you both back soon.

Blanca Erben
Senior Rooms Operations Manager

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Reviewed August 26, 2019

Great bay view from our high room, near the fisherman's wharf and many good restaurants. Great buffet breakfasts in their dining room. For my birthday there was complimentary strawberries and wine. Also free coupons for local restaurants.

Room tip: High rooms have views
Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
2  Thank Romance2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded August 26, 2019

Dear Guest,

Thank you for choosing to stay at Monterey Marriott. We are pleased to know you loved our ideal location and comfortable rooms with impressive views of the Bay. We are especially happy knowing you enjoyed the delicious breakfast buffet we serve. Thank you once more for celebrating your special day with us, and we look forward to the pleasure of welcoming you back soon.

Blanca Erben
Senior Rooms Operations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 25, 2019

This is one of the best located hotels in town and just 5 minutes walk from Fisherman's Wharf. The rooms are spacious and the beds very comfortable. The staff are very helpful and helped us out with a couple of small problems we had (such as leaving connection leads at home) and helped find a solution. The pool area was great but we were so busy we didn't get a chance to go in.

Date of stay: July 2019
    • Location
    • Rooms
    • Service
2  Thank Fledge_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded August 28, 2019

Dear Fledge_13,

Thank you for being our guest and sharing your experience at Monterey Marriott. We are thrilled you loved our fantastic location to all of downtown Monterey's prime attractions and the courteous service from our staff. We especially appreciate you mentioning how much you enjoyed the great condition of your room and comfortable beds that made for a restful stay. It was a pleasure having you, and we hope to welcome you back to enjoy more of what we have to offer.

Blanca Erben
Senior Rooms Operations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 20, 2019

Nice hotel and rooms, perfect location in the center of Monterey, everything within walking distance, very friendly staff, restaurant on the ground floor serves nice food! Highly recommended! We will definitely come back 👍🏻

Date of stay: August 2019
Trip type: Traveled with family
2  Thank MMannlicher
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded August 20, 2019

Dear MMannlicher,

Thank you for your excellent review, and for recommending us to future travelers. We love knowing that your experience was perfect from beginning to end and that our ideal location, comfortable rooms as well as attentive service exceeded your expectations. We are grateful for your feedback and look forward to welcoming you and your family back soon to Monterey Marriot.

Blanca Erben
Senior Rooms Operations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 18, 2019 via mobile

The lobby is nice but I think we are all "over" the red and orange hallways. They just don't feel like home anymore. Then when you get into bed and feel like you might roll out of it because too many people have sat on the edge, you're just ready to move on and not come back. Sorry guys, but you're behind. Need to invest.

Date of stay: August 2019
Trip type: Traveled as a couple
1  Thank gregr748
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded August 19, 2019

Dear gregr748,

Thank you for staying with us and for sharing your feedback. Our goal is to provide an excellent experience in every respect, and we apologize that our hotel did not exceed expectations. We have noted your specific concerns, and they have been shared appropriately for our plans in developing the property. We are grateful for your business and hope you will consider choosing our hotel again.

Blanca Erben
Senior Rooms Operations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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