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tangofxf
Fort Lauderdale, Florida

Ideal Hotel if visiting the Monterey, Carmel, CA Area

4.0 of 5 bubblesReviewed Jun 10, 2019via mobile
This hotel is located within the heart of Monterey a short drive to Carmel. It is also located within walking distance to area restaurants, Monterey Bay. Excellent view of the Bay from those rooms facing the Bay. I would also recommend a high floor for spectacular views of Monterey.

Rooms were comfortable, clean, and will afford you a good nights rest.

Kudos to Claudia, who sent us strawberry chocolates, and a small wine bottle for our Anniversary. Now that’s customer appreciation, care, a lost art in the current hotel industry. Thanks.

Monterey offers a free trolley service within steps of the Marriott. Trolley service to the Monterey Aquarium, a must see, along with shops and restaurants on Cannery Row.

The only minor downside was the 25.00 per day Valet parking, with no self parking available.
Date of stay: June 2019
Trip type: Traveled as a couple
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TeamMarriott, Manager at Monterey Marriott, responded to this review
Responded Jun 11, 2019
Dear tangofxf,

Thank you for staying with us at the Monterey Marriott for your anniversary celebration and for recommending us to future guests. We are glad you enjoyed our ideal location as well as the energizing views from your room and that you were impressed with the service provided by Claudia. We look forward to welcoming you both back soon.

Blanca Erben
Senior Rooms Operations Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews great location valet parking elite room cannery row breakfast buffet fisherman's wharf bay view convention center sink area within walking distance valet service per day mini fridge big sur the room was nice mile drive san francisco
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Reviewed June 6, 2019

We enjoyed our stay at this hotel. The staff was very friendly from the moment that we walked in. The rooms are an older style but they clean and comfortable. This hotel does not have a concierge level so we were given breakfast the next day. The breakfast was amazing. Well worth it! The only complaint that we had was that the bar was open on the top floor and the music was way too loud. It quieted down after 11 but up until that point it was difficult to talk through the bass.

Room tip: lower floor on weekends when the bar is open
Date of stay: May 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank sshamby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded June 6, 2019

Dear sshamby,

It was our pleasure welcoming you to the Monterey Marriott. We love knowing that your experience was perfect from beginning to end and that our rooms and friendly service exceeded your expectations. We look forward to sharing your compliments with our team. Thank you for letting us know about your delicious breakfast experience, and we hope to see you and your family again soon.

Blanca Erben
Senior Rooms Operations Manager

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Reviewed June 4, 2019

Nice hotel room with mini fridge and large bath. "balcony" is basically open the sliding glass doors and there is a little lip there. But we had those doors open all the time, the views of the bay were gorgeous. Our deal had breakfast included. It was a HUGE buffet. Friendly and accommodating staff. We were here when my sister ran the Big Sur Marathon in the Boston to Big Sur event. Walked everywhere.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Julie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded June 5, 2019

Dear Julie S,

Thank you for the excellent comments regarding your stay at the Monterey Marriott while you were in the area to cheer your sister for the Big Sur International Marathon. It is great to read that you were impressed with our breakfast offerings and the view from your room. We appreciate you taking the time to share your experience and look forward to seeing you again soon.

Blanca Erben
Senior Rooms Operations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 1, 2019 via mobile

The location of this place is very convenient to Cannery Row and several other key places in Monterey. First Tip: Don’t park at the hotel, it’s about $25. You can find a place two blocks away that is only $7.00 for as long as you leave it in their lot. Even if you go in and out it’s still a lot cheaper.

This hotel has been around a while and has seen a lot of action over the years. Ask for a room with a view of the harbor. They gave us one with a partial view, and that was still good.

The room was basic city Marriott. Nice large bed. I thought the TV was kind of small. The shower has a neat feature - a circle hole cut out so you can access the tap and make sure the water is the right temperature.

The makeup/shave sink area is actually part of the room not the bathroom.

The bartender the first night was not very guest focused. We asked for a Chocolate Martini and she blew us off without an explanation why they didn’t have. So we just left. Buffet breakfast was just okey. Not a lot of selection, but they have omelets made to order.

So, on balance this is a good spot.

Date of stay: June 2019
Trip type: Traveled as a couple
2  Thank 672donaldm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded June 2, 2019

Dear 672donaldm,

Thank you for choosing to stay at the Monterey Marriott and for the kind rating. While we are glad you liked our comfortable rooms and convenient location in proximity to all of downtown Monterey's prime attractions, shops, and restaurants, including Cannery Row, Fisherman's Wharf and the Aquarium, we regret you were not fully satisfied with our breakfast offerings, and for the unpleasant experience you encountered with one of our associates. Your feedback has been shared with the appropriate individual to improve our efficiency. We appreciate your feedback and hope you will come back to stay with us the next time you are in the area.

Blanca Erben
Senior Rooms Operations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 30, 2019

Thanks to everyone for a great stay, ranging from Taylor and the great welcoming check-in to the lady at the omelette station who made everyone anything egg-related from scratch with a smile on her face and a great personality! Even the Elite pre-arrival welcome message was well prepared, explaining which benefits would be provided based on my Bonvoy status (and the free breakfast was delicious)! Location was perfect, and I would definitely stay here again if I return to Monterey!

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
1  Thank traveltime841
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded May 31, 2019

Dear traveltime841,

Thank you for being a Marriott Bonvoy Elite Member and choosing to stay at Monterey Marriott. Our friendly and knowledgeable staff work hard to ensure our guest's expectations are exceeded from check-in through check-out. We appreciate your recognition of our staff efforts, particularly Taylor, for the exceptional service and look forward to welcoming you and your friends on your future visit.

Blanca Erben
Senior Rooms Operations Manager

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Reviewed May 29, 2019 via mobile

Was on a road trip up the coast. Want to stay in Monterey. So decided on The Monterey Marriott. The hotel and room was nice. The staff of the hotel was very nice, friendly and helpful. The location was great. Lot of store, restaurants and more to walk around and enjoy. Was a nice stay thank you Monterey Marriott.

Date of stay: May 2019
Trip type: Traveled with friends
Thank hairbyvinnie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Monterey Marriott, responded to this reviewResponded May 29, 2019

Dear hairbyvinnie,

We are delighted you had an excellent stay at Monterey Marriott. Thank you for the fantastic review! We especially appreciate your awesome comments about our convenient location, blissful accommodations, and superior service. We hope you will choose us every time your travels bring you to Monterey.

Blanca Erben
Senior Rooms Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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