I expect more from a Marriott and did not receive it here. Rooms need a facelift, thin towels, inconsistent hot water. Check in was terrible - we arrived late for the start of my conference so I went directly to the meeting room, leaving my husband to check in. I had no sooner found a seat then my husband called on my cell phone: "You have to come down here." They would not let my husband check in because the reservation was in my name - though we have the same last name, and he had his driver's license with the same address. Why couldn't he check in? "Security" What, someone with the same name and address as me is going to steal my hotel reservation? This makes absolutely no sense.
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- Also Known As:
- Monterey Marriott Hotel Monterey
- Marriott Monterey