First of all, we went to this hotel for Valentine's Day weekend so you are hoping that everything is going to be PERFECT. We go into the room, turn on the light. No light. Alright, no big deal, go and turn on the light in the bathroom and spouse finds a pubic hair on the toilet seat. I try to close the blinds (as this room is on a busy street) - blinds are broken. At this point I call the front desk with my complaints, just to let them know I'm not exactly happy, but I can live with it. About 10 minutes later we try to turn the TV on - not working. We get power, but its one channel that is only static. Call the front desk - not happy at all and need a new room for tomorrow night or a major discount or both. She calls back 10 minutes later - we have a new room for tomorrow and they even upgraded us (uh I'd hope so!).
Next day, new room - its awesome. Everything works...big shower....small shared balconey. Still doesn't make up for the one bad night in my mind though. And all I get at check out is a 20% off for next time. Considering the beds were extremely uncomfortable and we had such a bad experience the night before, not sure if we will go back.
We started in the small king room - I'd recommend starting in the larger king room (where we ended up). The coffee was good and parking is free. Ask for a room away from the busy street.
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- Also Known As:
- Mariposa Hotel Monterey