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Mariposa Inn and Suites
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All reviewsmurphy bedbagelswhole foodscontinental breakfastgas fireplacehot tubcannery rowboutique hotelfree parkingbusy streetwaffle makerminute drivethe breakfast areagreat roomstayed here for one nightdowntown montereywonderful stay
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239 - 244 of 807 reviews
Reviewed March 27, 2014

This inn started life as a motel, on the motel strip in Monterey, CA. Recently it was remodeled and updated. It still is motel style, but the rooms are very chic and not typical in a motel property at all. The bed was very comfortable and the bathroom very modern. The room was quiet. A complementary breakfast was included. Very nice indeed.

  • Stayed: March 2014, traveled with family
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2  Thank rubbertgator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2014 via mobile

Nice room and very clean. Coolest part the shower had 2 shower heads. Room had a fireplace, a balcony, and included 2 robes for the pool. Very relaxing and quiet. Can't wait to come and stay again. Great for couples. The mall is across the street.

Stayed: January 2014, traveled as a couple
2  Thank Laradi89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014

Easy to get to, friendly staff, nice room which was clean and most important quiet!!! Grounds were beautiful two out doors gas fire pits, hot tub pool area, clean and orderly. Had just a great stay!!!!

  • Stayed: March 2014, traveled as a couple
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Thank reddies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2014

I am a travel professional and stayed here on February 7 for just 1 night. This is a great boutique
hotel ..great value and rooms are comfortable and very stylish. Very convenient to Carmel
and the Wharf 5-10 min where you can find a variety of restaurants. Drive slow when you get
close as to not miss the entrance...shopping center across the street.
Breakfast is simple...yogurt, bagels, cereal..but adequate. If you like a hot breakfast best to go
into town...Old Monterey Cafe for a full breakfast. I found the staff to be very friendly and
welcoming..especially Oscar who checked me in and Daniel as well. Would definitely return
again with no hesitation.

Room Tip: get a corner room on top floor for less noise..get one with a fireplace for those chilly nights
  • Stayed: February 2014, traveled with family
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Thank Sonia53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2014

We stayed at this hotel several years ago when it was first remodeled and it was fantastic. However, each time we have stayed there since then, it has declined a bit more. We stayed two weeks ago in one of townhouses, their second most expensive room category. Although the price is decent, the furniture was dirty, the upstairs blinds were broken and there was a leg missing on the couch. However, the biggest problem was the horrific customer service. We reported after the first night that the water in the upstairs shower was lukewarm and the heat lamp in that same bathroom was broken. Never once did the front desk employee offer a kind word or an apology. She seemed irritated with my request but promised to tell maintenance about it. When we got back from being out all day, neither problem was fixed and the front desk person who had taken over from the morning shift had no idea what was going on. He offered a suggestion for getting the water to be hotter and also a small discount on the price of the room. The heat lamp was an electrical problem, we were told, and they would be unable to fix it. The next morning, after another cold shower, I complained at checkout that I was frustrated that maintenance had not tried to adjust the water temperature. My husband could tell just by looking that it would be easy to adjust and if he'd had the right tool he would have done it himself!! It was the same woman from the morning before, and I can honestly say that I have never been treated more coldly or rudely than I was that day. A simple apology would have gone a long way but apparently customer service is not a priority in this place. In the end, we got a bigger discount so we ended up with a fair price, but truthfully, I would have preferred paying more money for hot water and a polite staff that cares for their guests! We won't be back.

  • Stayed: February 2014, traveled with family
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2  Thank Abby H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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