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“good servicing”

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Holiday Inn Express Monterey - Cannery Row
Ranked #16 of 56 Hotels in Monterey
Certificate of Excellence
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“good servicing”
Reviewed March 5, 2011

The Hotel is very nice, clean and location is simply best. Aquarium is only like 10 mins walk...Very nice hospitality as well..Our King room with the fire place also had partial view of the ocean..
Also includes free parking. We had stayed previously in LA and the parking cost itself was $20.00..
Anyone who goes to Monterey should certainly stay at this hotel...

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank subash1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, March 7, 2011
What a terrific way to start the week by reading your review! Thank you SO much for writing in and for your generous comments. We are really, really glad that you enjoyed the hotel so much and do hope that you will come back again. Thank you!
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755 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
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Los Angeles, California
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 21, 2011

This is a great alternative to the often very expensive hotels around Cannery Row. Everything on Cannery Row, including the Aquarium, is an easy and beautiful walk. The hotel itself is quaint and clean.

The bad: The included breakfast buffet is 'just OK', with some things (like the egg dishes) bordering on kinda gross. Juices and coffee seem weak, as if they are trying to save some money here. I know one shouldn't expect much from a free breakfast buffet, but a big part of our hotel decisions hinge on a complimentary breakfast. The hot items on this one would receive our lowest ever ratings. But there are plenty of other perfectly yummy items like muffins, yogurt, cereal etc..
The Bad 2: Many of the rooms back up to Foam Street and you hear the cars at night (it does eventually die down) and the big trucks early in the morning. Despite making a reservation and specifically requesting a room not on the street, we were on the street. If street noise is a problem, be aware.

The good: Really great location, accommodating and pleasant staff. Free parking. Rooms are recently remodeled and are quite nice. Rooms have free safes and a good sized refrigerator.

One note: If you have small children, as a courtesy, please try and keep them from running laps around the room at 6:30AM. Especially if you have rooms (like ours) underneath you...

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level 5 Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 17, 2011

Our family of Mum, Dad and two teenagers stayed just the one night at the Hoiday Inn Express Monterey as part of our road trip down the Pacific Coast Highway. It was just our second night away from home (New Zealand) and we were very pleased to find such a well appointed room for such a reasonable price. The room had been recently renovated in a very fresh and modern style with a great bathroom. Parking was free and so was the very adequate breakfast and internet. The front desk staff were very helpful in confirming the restaurant I'd seen in the Lonely Planet guide was, indeed, good, and also were happy to let us leave our car in the carpark after we'd checked out while we visited the Aquarium before leaving town. The hotel is in an excellent location for walking around Cannery Row and visiting said Aquarium (which is excellent). Overall, wish we'd had another night to spend in the area, but we were constrained to an itinerary planned before leaving home.
Only one small note for others traveling with older kids. While the website had clearly stated that the room had two double beds, measurements given indicated that the beds were in fact more of a queen size. This didn't turn out to be the case and they were very definitely more a double size, which was a bit of a squeeze with our two big kids. But not enough to take away from the overall comfort of the room.

  • Stayed December 2010, traveled with family
    • Value
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Helpful?
2 Thank Lelonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, February 19, 2011
What a lovely review - thank you so much for taking the time to write! It is so encouraging to hear your comments, and we're so very glad that you enjoyed your stay with us. And that you were able to make good use of our Cannery Row location and the free parking. If you're ever back in the area we hope that you will come and stay with us again! Thanks again for writing.
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sacramento ca
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 6, 2011

our family usually stays further out and drives to aquarium. This place was great for our family! It was a brief walk to everything and we only got in our car one day to go to carmel.we walked all over cannery row! Staff was very friendly and helpful. Definitely recommend for families. I thought since our room faced the busy street it would be too loud for our 1 and 3 year old. The staff stated it would quiet down at night and it did. Lots of families and we didn't hear one peep when in our room. Rooms are very nice remodeled. overall we had a GREAT stay!!

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RachelsMom818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, February 8, 2011
How very nice to hear that you enjoyed your stay so much! I'm so glad that you were able to take advantage of our convenient location... I agree with you, being able to walk anywhere you want to go is one of the best things about being on vacation. And I'm delighted to hear that your children liked the hotel as well. Thanks SO much for taking the time to share this with us. We really appreciate it, and hope that you will stay with us again soon!
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Kentucky
Level 6 Contributor
154 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed January 25, 2011

We weren't sure what to expect, from the outside it appears to be a refurbished motel. The rooms (mostly) are open to the outside court yard.

We stayed 3 nights while visiting the area on vacation. There were 4 adults, two rooms. The first night we were on the first floor. The room temperature was hard to control with the window unit. There seemed to be a cool breeze around the edges of the door.
We then requested a 3rd floor room and the temperature was easier to control with the wall unit.

The rooms are very nicely redone. Great modern, up-to-date fixtures and furnishings. Everything appeared brand new. Refrigerator in the room is very helpful. Very clean!

The breakfast area is well done and the egg selection changed each day. We were able to take advantage of the free wine and cheese on the first night. Coffee/tea is available in the lobby 24/7.

Location is great for walking to the restaurants and to the aquarium. Lots of shopping and sight seeing too.

One downfall was the employee who took his smoking break in the courtyard. We were told the hotel was totally smoke free, and it seemed to be; but to have the employee stand there smoking with the door to the front desk area wide open was crazy! We got up and closed the door. Think he got the message!

Parking is underneath and was available at all times. Did not use the hot tub, spent too much time out checking out the area!

  • Stayed January 2011, traveled with friends
    • Value
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Helpful?
Thank dentalhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, February 8, 2011
Thanks so much for your review! I'm really glad to know that you enjoyed our BRAND NEW remodel... consensus seems to be that it was worth the effort. Thank you for agreeing :)

Hope that you'll come and stay with us again next time you're in Monterey, and thanks again for taking the time to write, we really appreciate it.
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east brunswick
1 review
Reviewed January 11, 2011

This was the first time we stayed at a Holiday Inn Express and I was pleasantly surprised. The room was clean...the beds were very comfortable and everything looked pretty new. . I liked that it was close to cannery row. We walked everywhere. The breakfast was good and kept well stocked. Even the cheese, crackers and wine was nice. I would definitely stay there again if i get back to Monterey. We also spoke a few times with Arbeen at the front desk for information on what to do and where to go. He was very helpful and enjoyable to talk with...so ask for him if you visit.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank copper055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, January 20, 2011
Thank you so much for taking the time to post such a gracious review! We're absolutely delighted that you enjoyed your stay so much... and special thanks for the compliment for our front desk clerk. It is guests such as yourself that really make us enjoy our work! Again, thanks so much and please do come again.
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vancouver
Level 5 Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 11, 2011

We went from San Fran to Monterey without pre-booking. We arrived at night and found this hotel by GPS. We knew that Holiday Inn Expresses are reliable. We certainly weren't disappointed. Comfy beds, great service, decent free breakfast (but FREE), wine and cheese (FREE). It was under construction but that didn't make a difference to us. Parking was free and location was great. Only one block to the "main strip". Will return there in a heartbeat.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mellymel75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, January 20, 2011
That is so cool that your road trip was such a success - and that it led you to us!! We're certainly glad that it did. Thanks SO much for the great review, and I'm so glad that the construction didn't inconvenience you (it's almost done... and I think definitely worth the effort and temporary mess). Please do come stay with us again next time you're in Monterey!
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Additional Information about Holiday Inn Express Monterey - Cannery Row

Property: Holiday Inn Express Monterey - Cannery Row
Address: 443 Wave St, Monterey, CA 93940-1424
Phone Number:
Location: United States > California > Monterey County > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#6 Family Hotel in Monterey
#8 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Monterey - Cannery Row 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Steps to the Pacific Ocean and historic Cannery Row - some rooms with ocean view! Luxurious boutique-style hotel completely remodeled summer of 2010. ... more   less 
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Also Known As:
Holiday Inn Express Monterey - Cannery Row Hotel Monterey
Holiday Inn Monterey

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