This is our second stay at this Monterey hotel and second time we will say never again. That makes the hotel sound really bad but the staff were great and the restaurant good but the rooms are the place it fails.
Both times we have stayed they allocated rooms that were not acceptable and we had to complain and be moved.
This time we had booked a Jnr Suite and we were given one in the corner, big room but the balcony was deep with high sides and came to a point at the front where one person could stand. This made the room exceptionally dark and the balcony was never going to see sun ever.
We changed rooms to a 2nd floor one (259) and this looked great but it was so noisy. On one wall was the housekeeping room and the other the ice and drinks machines. Must say the walls must be paper thin. When we had neighbours next door you could hear everything and the people out on balconies were heard through the glazed doors.
It is a shame because the staff were helpful and the waiters very attentive. We saw many other hotels in the area nearer to the beach we will try next time.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Monterey just completed a full property renovation April, 2013 and sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. We are conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, complimentary wired and wireless high-speed Internet access and 42 inch flat screen hi-def TV's.Self-parking is available to all guests for $14/day. ... more less
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- Also Known As:
- Hilton Garden Inn Monterey Hotel Monterey
- Monterey Hilton Garden Inn
- Hilton Monterey