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“Love the location”

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Hilton Garden Inn Monterey
Ranked #14 of 55 Hotels in Monterey
Certificate of Excellence
Roseville, California
Level Contributor
155 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Love the location”
Reviewed July 11, 2013

Monterey's Hilton Garden Inn offers a terrific location, underground free parking and all the amenities. Our top floor room overlooked the pool and firepit and included a very generous veranda with comfortable outdoor chair and chaise. We could also see the indoor gym, which appeared to be well equipped.

The room itself is very nicely equipped. Super comfortable bed with nice bedding. Only the pillows disappointed, but I usually bring my own because no hotel has what I like. The entertainment system offered a really large LCD TV on a swivel with full hi-def service. And the free Internet included both wired and wireless connection. The HVAC is totally silent. The room includes more than usual space and an easy chair with ottoman. There's even a clock radio with built-in connector for mobile device hookup.

With a nicely equipped bathroom, close to perfect. I thought the lighting was tops. You won't need to keep a bath light on at top for easy navigation. Motion-sensitive lighted wall plates guide the way. My sole bath suggestion is to offer a hand-wand style shower head and secure grab bars for steadier operation.

The location is walkable to downtown attractions for strong strollers. And it's just off the freeway for access to other locales like Pacific Grove, Carmel and Monterey's big shopping center and theater complex. But if you absolutely must be within 100 yards of tourist spots, go elsewhere.

Good job, Hilton. We'll be back.

Room Tip: Ask for the top floor to get the large outdoor veranda.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Murry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review, July 12, 2013
We know we have delivered an excellent experience when a customer like yourself tells us they "will be back." We are so pleased you enjoyed all aspects of our Hotel and we hope to see you very soon so we are able to deliver that expectation once again.
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (227)
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English first
Redondo Beach, United States
1 review
Reviewed July 11, 2013

My travel agent got me a good deal with this hotel chain. All my coworkers recommend this hotel chain. Being new has its advantages. This location in Monterey is also new. The layout is a little spread out. The separate buildings are in fact connected by stairwells. Still, it's beautifully cared for. I would highly recommend it if you can get group discount rates. I got a price that is 10% higher than per diem.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review, July 12, 2013
Thank you for posting your 5 star review of your stay. We always strive for 5 star service and experience at our Hotel. We want to be considered one of the best Hilton Garden Inn's and one of the best options to stay in Monterey. We appreciate your business and your comments and look forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 10, 2013

Overpriced , poor location ,not as good as pictures...WHATGARDEN? Tiny rooms.Manager said "It is what it is,i can't offer you better"Gave me a free breakfast and offered refund,but i couldn't book elsewhere so late on.Would have gone back to Best Western Marina nearby but sold out.Breakfast was good though. Stay elsewhere cheaper and drive into Monterey.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review, July 12, 2013
I apologize we were not able to meet your expectations. We do have very comfortable rooms as you read any many of the reviews listed here. Our patios on every rooms make this Hotel very unique and steps above most typical Hilton Garden Inn's. Our king rooms do offer a bit more space as there is only one bed possibly in the future booking two king rooms might accomodate the space you might be looking for. Also our pool courtyard is one of the largest and best pools in the Monterey Area so we hope you got to enjoy our outdoor space as it is extension of our experience.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 10, 2013

My family of 4 were here for pleasure. Our room with 2 queen beds was lovely, but very tight. Loved our patio facing the beautiful pool/fire pit area. Felt like a mini resort. My husband really appreciated the fitness facility. The beds were very firm, not as comfy as the Hampton Inns that we frequent. Every thing very clean. The staff was very helpful. Overall, very good experience.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dizholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review, July 12, 2013
Thank you for staying with us on your recent visit to Monterey. I am pleased to read that your stay was excellent and you enjoyed our service and amenities. We hope to continue to provide the same excellent service you enjoyed for all of your future visits as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 7, 2013

This hotel is in a great location and the service is exceptional. It's minutes to the Wharf and Cannery Row. You can access the Highway to Carmel and Point Lobos (a must see) right as you exit the hotel. Parking is convenient and free. The made to order breakfast buffet is great and the service is exceptional. The bed and linens were comfortable and our room was spacious with a private balcony. Although we did not stay at the hotel much, it was a restful place to start and end our days.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank DrVa210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review, July 8, 2013
We appreciate you posting such a great review of our property. We always strive for excellent professional service and it seems you enjoyed this aspect of our Hotel. Some guests staying with us enjoy using our garage elevators to bypass the stairs and walking, possibly you might enjoy this on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
299 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
Reviewed July 5, 2013 via mobile

Reflagged from a previous life, the property is not the standard Hilton Garden Inn. Built in a semi-circle around a neat pool area, it's accommodations could prove difficult for those with ambulatory issues, as the reception level is well above the street arrival level and there are level changes throughout. The staff are incredibly efficient, helpful and friendly. There is a good sized restaurant attached providing well priced and appetizing food at breakfast, lunch, and dinner. The rooms are spacious, well equipped, but have a quaint wardrobe as there is no built in closet.

Stayed July 2013, traveled with family
Helpful?
2 Thank 22club58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review, July 12, 2013
Thank your posting yoru review. We always appreciate good feedback to improve our property. We offer elevators in our parking area that are useful for avoiding the stairs if needed. We strive to be a great Hilton Garden Inn as we have over 200 rooms and and very expansive property with wonderful amenities. We look forward to your return to Monterey and thank you again for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 4, 2013

We've stayed at several different hotels in Monterey and would give this an excellent recommendation. The room was beautifully decorated with comfortable and tasteful colors. the balcony was fun to sit on overlooking the pool. the restaurant featured a varied ;menu anyone would like at an affordable price. The service was excellent. A family atmosphere all around.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Monterey

Property: Hilton Garden Inn Monterey
Address: 1000 Aguajito Road, Monterey, CA 93940-4801
Phone Number:
Location: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Monterey
#9 Family Hotel in Monterey
#11 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Number of rooms: 204
Official Description (provided by the hotel):
The Hilton Garden Inn Monterey just completed a full property renovation April, 2013 and sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. We are conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, complimentary wired and wireless high-speed Internet access and 42 inch flat screen hi-def TV's.Self-parking is available to all guests for $14/day. ... more   less 
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Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Monterey Hilton Garden Inn
Hilton Monterey

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