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“A very pleasant stay made even better by Mike at the desk...” 4 of 5 stars
Review of Super 8 Monterey/Carmel

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Super 8 Monterey/Carmel
Ranked #17 of 55 Hotels in Monterey
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905 reviews from our community

Traveler rating
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    386
    152
    35
    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • English first
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English first
Atwater, California
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 27, 2014

This is an older property, but it is clean and everything is in working order. If you want a simple, clean place to stay at a very reasonable price in Monterey, this is it!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Super 8

Helpful?
Thank Beth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, April 28, 2014
Thank you for appreciating the great value we offer at our Hotel. Our aim is to provide an excellent stay to our valued guests at very reasonable prices. Your input helps us in our goal to improve our services and your insight helps in how we can better serve our guests in the future. It was a pleasure to serve you, we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 24, 2014

The resort is located near Del Monte shopping centre (about 5min walk) but far from the main attractions of Monterey (about 30min walk). Breakfast variety is limited. The tap water is a little so soapy not sure if its the same for all resorts there. The aircon/heater is a little noisy. However it is one of the cheapest resort there.

  • Stayed April 2014
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Nklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, April 28, 2014
Thank you for taking the time to write your review. We are happy that you appreciated our accessible and convenient location. We would like you to know that your feedback is valuable in maintaining the high quality of service we deliver to our customers. We apologize for the inconvenience with the water and air conditioner. These will be immediately handled to ensure a more likely stay in the future. Your comments regarding more variety in breakfast served will be also considered. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed April 23, 2014

I'm on a 2+ week trip in CA with 10 different hotel stays. All but one were booked because of tripadvisor reviews. This is the only past read reviews so far that is wrong. Here are my issues:

- hard beds; I woke up with a back ache
- tired rooms and bathroom; the cleaning could be a little better; they should vacuum occasionally along the wall
- there's a plunger in the bathroom - that doesn't give me confidence
- the clock radio doesn't keep time
- the cement floor under the carpet isn't even

The positives
- huge room with a door between the two beds. Great if traveling with kids. Also 2 tvs

  • Stayed April 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank traveling_mom-Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, April 24, 2014
We appreciate that you've brought to our attention your feedback and comments regarding your recent stay in our Hotel. Our customer’s satisfaction is important to us as we want you to feel confident with your selection. The areas that need further improvements which you have included in this review will be assessed and handled accordingly. We want our guests to enjoy a stay they truly deserve for the value they've paid for. We hope that we can make things right with another chance of serving you much better in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
2 reviews
2 of 5 stars Reviewed April 22, 2014

we stayed at this hotel due to the favorable reviews on this site. The room was clean but we were told the sofa would be included in the extra cost we paid when we booked the room was included then at check-in was an extra $25.00. The room has paper thin walls you could hear them sneezing in the next room. the other room had quite a lot of people and was so noisy we called lobby twice called 800 number who transferred us to lobby again no answer. On my way to sleep in the car went to the lobby no one there gave up. To make a long story short I slept much more comfortably in my suv. The food is snack stuff for breakfast and they eyeball you as you eat so you don't take too much. Please I beg you for a good nights sleep go elsewhere.

Room Tip: Go to another hotel!!
See more room tips
  • Stayed April 2014, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Traci C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, April 28, 2014
It is extremely disheartening to hear about your recent stay at our Hotel. We apologize for the inconvenience. We would like to let you know that the least we want to happen is for you not to be comfortable with your stay especially that you traveled with your family. Our staff was also assisting another guest in an urgent situation- (locked in their room) and we are sorry that they were not able to answer your calls. We are also saddened that you felt uncomfortable during breakfast, the flat screen was right above our breakfast stands and with other guest and some staff talking about the missing plane in the news made you feel that they are looking at you. Please be assured that we want you to enjoy a fulfilling and satisfying breakfast as well as a comfortable and relaxing stay. Feel free to contact us if we can be of assistance in the future and hope for another opportunity to deliver superior services that you expected from our Hotel. Please do consider us again on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Dimas, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2014

We stayed for 3 nights during Spring Break. First impression was great -- the manager was friendly and went out of his way to help me with a side issue not related to the hotel. Our rooms were fairly large and felt newly renovated -- clean, good size fridge and microwave, double vanity sinks, tub and shower. For such a nice place and being a holiday week, the price was very reasonable.
Next, the breakfast was great for a place listed as 2 star. There was the usual fair of cereal, toast, and juice, but the addition of toaster waffles and oatmeal was nice.
This place is on the edge of town, but the peninsula is small and the drives into Monterey and Pacific Grove weren't too bad. Plus, the hotel was conveniently right off the freeway and across the street from a shopping complex. Anyone traveling with children would love the proximity to Dennis the Menace Park -- a must!!
I was very impressed with this Super 8 and surprised it was only rated 2 stars by AAA. This is a great place for the value, location and friendly staff. I highly recommend it.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rsptchr12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, April 25, 2014
We sincerely appreciate that you've enjoyed your Spring Break stay at our Hotel. Your feedback inspires us more in providing our guests an excellent stay with superior services- fulfilling breakfast, fresh rooms and wonderful amenities, and your kind comments will be surely be shared with our staff. We are even thrilled to hear that you recommended our property with other travelers and made some great suggestions for them to experience during their stay. It was a pleasure serving you and we look forward to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Monterey/Carmel

Property: Super 8 Monterey/Carmel
Address: 1300 Munras Ave, Hwy 68/1, Monterey, CA 93940-6108
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Monterey
#15 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Monterey/Carmel 2*
Number of rooms: 32
Official Description (provided by the hotel):
change Primary photo from ownerphoto edit ... more   less 
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Also Known As:
Super 8 Monterey/Carmel Hotel Monterey
Super Eight Monterey
Monterey Super 8
Monterey Super Eight

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